Piglet in Bed Reviews 

I bought a super kingsize Piglet quilt cover - an expensive investment for me. I could not understand why the quilt felt so uncomfortable when I had that cover on.
After a few weeks I have found out why...
On laying out the cover and the quilt on the floor - I have found that the cover is not cut correctly and is larger than a superking UK sizing. Not only is it larger, the lines are not even straight - one side varies in width about ten inches across the length and the discrepency is obvious as the quilt pattern has lines.
There has been no quality control on this product - and yes - before anyone asks, I haven't accidently bought the wrong size as there is not a larger size, I would attach photos on here but there appears to be no way of doing that.
This is the most disappointing purchase I have made for many years. I thought I was buying a high quality item of bed linen but it is useless and of a substandard quality when compared to linens less than half the price.

Absolute joke of a company . Returned my order and have not yet been refunded ! Don’t shop here

I'm updating my review now that I've received my lovely bed linen. My frustration was a delayed order and no response to my emails. I finally got a response due to reaching out on social media. Christie was incredibly helpful and sorted out replacements for the sold out items which had caused the delay. Free delivery was also included. My only comment is that if I'd been informed of the situation in the first place, I wouldn't have been driven to write a negative review in the hope of attention. For me, communication is everything, especiallywhen buying online. Anyway, the products are beautiful and I'll probably buy again.

I have spent more than £1000 on piglet in bed products. Most have been satisfactory, however on 15th August this year I wrote to their ‘team’ to advise that some of the products were snagging, and going bobbly, making them uncomfortable to sleep on, particularly the pillows.
Order no 320407.
I haven’t had a response, but they keep txting me about ordering more goods which I will not be doing if they cannot help me with my issue with some of the products. Please help me piglet in bed. You are difficult to get hold of!

I am really impressed with the quality of the linens and I adore the aesthetic of the collection. I’ve just ordered a second duvet and a couple of table runners to go with handmade tablecloths, and I couldn’t be happier. Everything arrived faster than expected, for being an international shipment, and I would order more from here again.

**Disappointing Customer Service – Unable to Return Items**

I'm really disappointed with my experience with Piglet in Bed, particularly the lack of customer service and support.

I've been trying to return items from my order (#395058-UK), but their returns portal keeps incorrectly stating that my order is not eligible for returns, despite clearly showing that I have until 8 November 2026 to return them.

I first contacted their customer service team on 15 October, explaining the issue and providing screenshots as evidence. Over a week later, I've still received no response or resolution, despite chasing them again.

It's incredibly frustrating that something as straightforward as returning unwanted items has become so unnecessarily difficult. Customers shouldn't have to repeatedly chase a company just to exercise their right to return items within the stated return period.

The lack of communication is particularly disappointing, especially when the issue appears to be with their own returns system rather than anything I've done wrong.

I would expect much better customer service from a brand like Piglet in Bed. At this point, I simply want the issue resolved so I can return my items without further delays.

**A very disappointing experience, and one that has certainly made me reconsider ordering from them again.**

I have sent two emails to the company to explain I had purchased a duvet set which included a faulty pillowcase (a huge hole in the seam) which included a photo of the item. NOBODY has bothered to respond, if I could give a no star review I would. The quality of the product is questionable as this was an expensive matching set and the customer service is dreadful.

LOVE Piglet! Best bedding, high quality!

I ordered bedding in the US on September 27. As of October 19, I have not received any shipping updates and two emails to customer service have not been replied to. I'm about to contact my credit card company to dispute the transaction. Very disappointing.

I love their stuff but was left disappointed to find multiple unthreads and pilling on the striped bath towels and robe. For this price tag, you expect longevity, quality and luxury. Left disappointed to find they did not last long at all and ended up looking tatty. Reached out to customer service to share how I was disappointed and if there was a solution but no response! Left disappointed from PigletInBed.

Customer service is everything and Piglet in Bed has it down to perfection! Fast responses, kind, detailed, and solution based. Not only do they have the softest, most buttery linen, but they’re just so kind. I will always be a customer here!

The pillow cases arrived timely, and the description was accurate. They look great. I will definitely purchase again from Piglet in Bed.

Garbage products sold at quality prices. Multiple towels arrived with pulls already in the fabric. And then when we washed them, they bled on each other. I get that new products can bleed--but patterned things shouldn't be able to bleed and stain themselves.

I feel like it's rare I find a company who is genuinely good. We've ordered a bedding set from them - delivery was amazingly quick. We actually had a problem where an item we ordered was actually out of stock - but the customer service was genuinely impeccable (talking to real human beings - i thought companies had stopped that!) and once the item was in stock it was with me the next day. I wouldnt hesitate to order again

Listen to the reviews. I got two sets of bedclothes, put one on my bed and the lint it is shedding is horrific. The duvet is too big and the fitted sheet is too big for a double. Tried to get into contact with customer service who have still been ignoring me for weeks. Thank god at least I could return the second set. Do not order from here. I wanted to treat myself but I don't expect this service after spending £600

I’m not sure how I like my product, I have yet to receive it

I purchased two duvet sets in 2022 but have been quite disappointed with the quality. Despite purchasing for a king size duvet, the covers have been far too big and both the covers and pillowcases have faded quite badly. This week I noticed that the sheet had worn in places so much that it was threadbare. Disappointing given the price I paid and won’t be buying from them again.

I ordered a duvet cover on August 22, received a confirmation for the order, and then received no product. It has now been over a month since the order was placed, with no updates. Piglet in Bed has ignored three messages from me. Terrible communication and inconvenience.

Something is wrong with their customer service at the moment, my order was not able to be delivered (that was an issue with Everi - not Piglet in Bed's fault) but when I contacted them to arrange another delivery of my order, I heard nothing back. I have emailed multiple times, I have used their online contact form multiple times, to no answer; I even called the shop but unfortunately no-one can help me. I'd advise to maybe avoid until they can sort this issue out. It's been over a month since I first contacted them; I don't have my order, I'm out of pocket and I've had no communication from the company. Don't really know what to do at this point?!