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Property Hub Reviews 426

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the exceptional support and guidance received throughout their journey. Customers consistently praise the staff for their professionalism, knowledge, and willingness to help, making the entire process smooth and stress-free. The service is often described as excellent, with many appreciating the clear communication and the team's ability to keep everything aligned and moving forward efficiently. However, some people mentioned concerns regarding the accuracy of cashflow projections and rental yields, noting discrepancies between initial representations and actual outcomes. A few other people also felt that the company's educational and investment arms should be kept separate, and experienced issues with communication and coordination during the purchase process.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, knowledge, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting a great experience from beginning to... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing their interactions as great,... See more

Price

People report ambiguous experiences with price, with some customers noting that advertised rents were 15-20%... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been working with Property Hub to grow my portfolio over the last 4 years. We've purchased some great deals that are performing well. Our portfolio manager,Steve is always on hand for advice or... See more

Company replied

Rated 5 out of 5 stars

This marks my second property purchase with Property Hub in the last 12 months. Although the 1st purchase was bumped in the beginning, there was drama with certain brokers; however, this time,... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience with Lauren at Property Hub Invest. She was incredibly knowledgeable and took the time to understand my situation and long term goals. I never felt rushed or pushed, just... See more

Company replied

Rated 5 out of 5 stars

Hi Property Hub Team, This is my 2nd purchase via Property Hub, and my 3rd purchase, The Old Granary with PH, is hopefully to be completed in May or even April, fingers crossed. She’s a rea... See more

Company replied


Company details

  1. #27 of 31 best companies in Property Investment
  2. #18 of 23 best companies in Investment company
  3. #45 of 74 best companies in Investment service

Written by the company

We believe that to succeed in property, you need to arm yourself with the right knowledge and work with the best people. That’s why we created Property Hub. Property Hub is the UK's leading provider of property investment education and home of The Property Podcast. Our mission is to empower investors to achieve financial freedom through smart property investment strategies. With a team of experienced investors and industry experts, we focus on educating our community via podcasts, webinars, books and courses, to allow them to identify profitable opportunities and make informed investment decisions. But Property Hub is more than just education. Through Property Hub Invest we source off-market, discounted properties from some of the top house builders and developers in the UK. Our dedicated team hand-hold clients through the entire process: from reservation to getting the property let. We have a genuine desire to see our community of investors build lasting wealth, and we work hand-in-hand by helping them achieve just that. Whether you're a novice or a seasoned investor, Property Hub offers the tools, guidance and investment opportunities to start and build your portfolio and achieve your financial goals.


Contact info

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4.5

Excellent

TrustScore 4.5 out of 5

426 reviews

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Rated 5 out of 5 stars

Amazing value for money

Even after doing a lot of personal research and up-skilling, we would’ve had very different experience in purchasing our first BTL’s if we didn’t have the support from the Team at Property Hub throughout. From Lauren’s support in securing the deals to Andrea’s support throughout purchase process. Property Hub offer amazing value for money when you consider the support you receive, the fact you don’t have to pay estate agent fees and the discount they secure you on the purchase.
Happily recommend Property Hub to anyone and look forward to working with them again.

18 May 2026
Unprompted review
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Reply from Property Hub

Thank you for your lovely 5-star review! And for trusting the team to support you with your first BTL purchase. We’re delighted to have been part of that journey with you whilst making you feel supported every step of the way.

We'll pass on your kind words to the team and look forward to working with you again on the next one!

Rated 5 out of 5 stars

Great experience from beginning to end

Great experience from beginning to end, it was also more efficient using the recommended solicitor and broker as it meant property hub can also help progress internally the sale and completion of the property purchased. David was fantastic closer to the end in ensuring I completed on time before my mortgage offer expired (1 week). Will highly recommend property hub and will use again :)

21 April 2026
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Reply from Property Hub

Thanks for this - we really appreciate you taking the time to share your positive experience.

You're spot on about using the recommended solicitor and broker. When everyone's working together and we can chase things along internally, it makes the whole process so much smoother (especially when you're up against tight deadlines).

Glad David could help get you over the line with time to spare. We'll look forward to working with you on the next investment when you're ready!

Rated 5 out of 5 stars

Straightforward, well‑guided process that saved me time

I’ve had a great experience working with Property Hub throughout my purchase. The process was well structured, communication was consistent, and I always felt supported at each stage.
As a first-time buyer through a limited company, there were a number of moving parts: mortgage, solicitors, developer timelines but the team helped keep everything aligned and moving forward.
What stood out most was their responsiveness and willingness to answer questions, especially as timelines shifted closer to completion.
Overall, a very positive experience and I’d be happy to work with them again on future investments.

8 April 2026
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Reply from Property Hub

Hi Phil, thank you for taking the time to share your experience. It's brilliant to hear that we kept everything on track for you, particularly with the added complexity of buying through a limited company for the first time.

Your comment about responsiveness means a lot to the team, especially during those final stages when timelines can shift and questions naturally come up. We're always here to answer them, no matter how small they might seem.

We'd love to work with you again on your next investment. Thanks again for trusting us with this one, and congratulations on completing your purchase!

Rated 1 out of 5 stars

Modello development Gateshead October 2025

PH education arm is terrific. The investment arm is hit and miss. I had one experience which was ok. The second one, in Modello development (October 2025, Gateshead Newcastle) is bad. Truly bad. PH represented certain cashflow projections and rental yields. 6 months after completion, most properties in the development are empty, advertised rents are 15-20% lower than what PH represented, and still no interest from tenants. I completed 6 months ago and the property is empty. Costing me c. £1,000 in cash every month. PH won't take responsibility at all and says the estate agent got it wrong. I am an experienced investor with a very large BTL portfolio, have never seen anything like this. PH representations are VERY FAR from reality.

8 April 2026
Unprompted review
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Reply from Property Hub

Thanks for sharing this, Yair. We can understand how frustrating this has been, particularly with the property not securing a tenant as quickly as expected. That’s a difficult position to be in and we understand why that’s shaken your confidence.

In terms of the rental projections, these are based on guidance from local letting agents at the time, alongside comparable evidence from the market and thorough due diligence. As you’ve experienced here, short-term shifts in supply can have a bigger impact than anticipated. In this case, a higher level of stock has slowed lets across the development and put pressure on rents in the short term.

Encouragingly, we’ve seen more units begin to let in recent weeks as that stock starts to reduce. We appreciate that doesn’t change the position you’ve been in over the last few months, but it does support the longer-term fundamentals that led us to the opportunity in the first place.

We know you’re currently working with your own agent, but if it would be helpful, we’re very happy to support however we can - whether that’s sharing insight from other lets or helping sense-check strategy to get your property tenanted.

We appreciate you raising this, and while this hasn’t been the experience you expected, we’d really value the opportunity to rebuild your confidence in us over time.

Rated 5 out of 5 stars

Burleyfields Purchased Completed

Hi Property Hub Team,

This is my 2nd purchase via Property Hub, and my 3rd purchase, The Old Granary with PH, is hopefully to be completed in May or even April, fingers crossed. She’s a real asset to your team. My experience this time around was definitely better than the 1st.

And I must mention that Ms Zoe was very helpful during my purchase at Burleyfields. She has been outstanding — always calm, clear, and incredibly supportive. And thank you to David as well.

Even when completion became stressful, the funds hadn’t cleared, and the solicitor kept chasing nonstop, I had my exam. Zoe kept me calm and handled everything with total composure.

Best,
Sarah E. Stephenson
Sarah Wenno Property Ltd

9 March 2026
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Reply from Property Hub

Hi Sarah, thank you for your lovely 5-star review! It's great to hear that you felt really supported by the Sales Progression team and had a smooth experience. We'll be sure to pass on the kind words about David and Zoe. We hope to work with you again in the future.

Rated 5 out of 5 stars

Excellent presentation as always

Excellent presentation as always, thank you for all your help over the years..

21 January 2026
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Reply from Property Hub

Hi Tim, thank you for the 5-star review, we're really pleased you've found our content useful and have continued with us after all this time! Best of luck in your property journey.

Rated 5 out of 5 stars

Property investing by the Rob’s

I’ve listen to these two guys for years now and they are both amazing providing valuable information and knowledge relating to all things property. So give them a go you never know what you can learn even at my age 58 yrs .

10 February 2026
Unprompted review
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Reply from Property Hub

Hi Chet, thanks for the 5-star review, it's very much appreciated. Amazing to hear you've been a long-time listener of the podcast and we're glad you've got a lot out of it too!

Rated 5 out of 5 stars

Give them an hour of your time - it's worth it

I've watched/attended many online property seminars and they all tend to follow the same playbook. They're going to tell you about the strategy that helped them become multi-millionaires, then there's the obligatory "let me tell you a little about myself", this tends to involve a very personal story ie "the room was lit by a candle and my dad was on the bed. He told me he loved me and that I should get into property and help people. And then he died" cue the wiping away of non-existent tears. I promise you I've heard that story. They'd make more money being scriptwriters in Hollywood than in property. Then with about 10mins to go you're told that for x amount of £££s (normally about £10,000 but reduced to £250 because they like you lol) you can attend one of their seminars in person where they'll give you all the information you need. Yes, the very same information they promised you at the beginning.
But Property Hub were different. The first thing they did was let you know who would gain from their seminar and who wouldn't. What to expect from a 5,10,15 & 25yr period and that property was a long term investment. The whole seminar was a series of slides emphasising what Rob & Rob were explaining. The information was incisive and really helpful. They covered where to buy and why, what to buy and why, the financial trends of property and how they could help you start your journey.
I highly recommend their seminars or Youtube channel. Whether you end up working with them or not you'll come away with a lot more helpful information than you arrived with.

28 January 2026
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Reply from Property Hub

Hi Wes, thanks for your incredibly positive and rather entertaining review! It certainly provided some laughs in our office.

We really appreciate you recognising what we try to do differently: being upfront about who property is (and isn’t) for, setting realistic expectations, and focusing on long-term fundamentals. If someone gives us an hour of their time, we want it to be genuinely worthwhile. That’s the whole ethos at Property Hub, so we’re really pleased to hear it shines through in our content too.

Thank you again for your lovely review and we wish you the best of luck in your property journey.

Rated 5 out of 5 stars

Hi value tips and honest information…

Hi value tips and honest information sharing and actionable steps to get started. They are experienced property investors and definitely land on top of my list for advice.

29 January 2026
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Reply from Property Hub

Thank you for the 5-star review, Lawrence! We’re really honoured that you put your trust in us for advice, and we’re glad you’re finding our tips and guidance useful.

Rated 5 out of 5 stars

They're the best!

They're the best!

28 January 2026
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Reply from Property Hub

Appreciate the 5-star review Chris. Glad you're enjoying our content!

Rated 5 out of 5 stars

An excellent source of information

An excellent source of information, education in a simple, well laid out way with weekly podcasts, Q & As and webinars. All free of charge. They say it how it is and without hype. They do have a property sourcing service which they promote, but never hard sell. Excellent!

15 January 2026
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Reply from Property Hub

Thank you so much for your thoughtful review! We’re thrilled to hear you’ve found our resources helpful and easy to follow. It’s great to know that the podcasts, Q&As, and webinars are making a real difference–and that our approach comes across as genuine. Your support means a lot!

Rated 5 out of 5 stars

Great information for all property…

Great information for all property investors

14 January 2026
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Reply from Property Hub

We’re happy to hear you found the information helpful Peter. Sharing insights and making the journey smoother is exactly what we aim for, so your comment means a lot to the team.

Rated 5 out of 5 stars

Rob B is cool and Rob D is wonderful

Rob B is cool and Rob D is wonderful. Thanks a lot

15 January 2026
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Reply from Property Hub

Thank you so much for your kind words! We’re thrilled to hear that Rob B and Rob D made such a positive impression–your feedback really puts a smile on their faces. We truly appreciate you taking the time to share this and for your support!

Rated 5 out of 5 stars

Great experience with Property Hub

Great experience with Property Hub. I’ve just completed on my first property with them and the team have been knowledgeable and supportive throughout. Andrea was especially helpful — professional, responsive, and clear at every step. Highly recommended.

19 December 2025
Unprompted review
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Reply from Property Hub

Thanks so much for taking the time to leave this review, we really appreciate it.

We’re delighted to hear you had a great experience and congratulations on completing on your first property 🎉 It’s especially nice to hear your kind words about Andrea; we’ll be sure to pass them onto her.

Thanks again for the recommendation, and we wish you every success with your property journey.

Rated 5 out of 5 stars

I used Property Hub Invest for a house…

I used Property Hub Invest for a house purchase and couldn’t fault the experience. The team were excellent throughout — professional, knowledgeable, and genuinely supportive at every stage.

The advice was expert and clearly explained, the deal itself was strong, and the broker and partner professionals they recommended were equally impressive. Everything felt well-managed and joined-up, which made the whole process far less stressful than expected.

I’ll absolutely be using Property Hub Invest again next year and wouldn’t hesitate to recommend them to anyone looking for serious, well-informed property investment support.

23 December 2025
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Reply from Property Hub

Thanks so much for your detailed and thoughtful review! We’re thrilled to hear that your purchase went smoothly and that our team, along with the broker and partner professionals, made the process feel well-managed and stress-free. Knowing our advice and support made a real difference means a lot. We can’t wait to work with you again next year and really appreciate your recommendation!

Rated 5 out of 5 stars

Truly 5 Star !

I completed my second property purchase through Property Hub this year, and once again the experience was genuinely excellent.

From start to finish, the team were fantastic to deal with. They made the whole process easy and stress-free, and I was almost completely hands-off, which was hugely appreciated.
The second purchase had a tight completion time and the team followed through every outstanding tasks across everyone ( solicitors , mortgage broker , builder etc) involved to get purchase across the line on time !

Even after completion, the support doesn't stop. For the property I purchased earlier during the year, The team took care of post-completion formalities, arranged snagging, coordinated blind fittings, and even provided photos of appliances so registrations could be completed without any hassle. It really felt like they had everything covered.

A big thank you to Andrea, Natalie, and Robyn, as well as the many others working behind the scenes who made this such a smooth experience.

I wouldn’t hesitate to recommend Property Hub to anyone looking for a well-organised, end-to-end service delivered by a genuinely supportive team.

10 December 2025
Unprompted review
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Reply from Property Hub

Thank you so much for taking the time to share this wonderful review, it truly means a lot to the whole team.

We’re thrilled to hear that your second purchase with us was just as smooth as the first, especially with the tight completion timeline. The team will be delighted to know their coordination across all parties helped keep everything on track and stress-free for you.

It’s also great to hear that our post-completion support has made a difference. We believe the service shouldn’t stop once you get the keys, so knowing that things like snagging, blind fittings, and appliance registrations have been helpful really reinforces why we do it.

Thank you again for your trust, your repeat business, and your recommendation. We look forward to supporting you on future investments whenever the time is right.

Rated 5 out of 5 stars

PropertyHub helped me and my partner…

PropertyHub helped me and my partner find an investment that was right for us and acted quickly so that we know we had it secured. Communication has been great and look forward to completing on our first deal with them.

21 November 2025
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Reply from Property Hub

We’re really pleased to hear that you and your partner found the right investment with us. Acting quickly and keeping you fully in the loop is exactly what our service is all about! If there’s anything you need as you move towards completion, we’re always here to help.

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