Wow, could not be happier. Easy purchasing from multiple shops, quick packaging of purchases, they answer messages super quick!! All round great experience. Internationals buy with total confidence, t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Remambo is a Japan-based platform that provides access to Japanese online stores, auctions, and marketplaces through one account.
Users can order items from Mercari, Yahoo Auctions, Rakuten, Amazon Japan, Yahoo Shopping, Rakuma, and many other Japanese stores, while managing purchasing, warehousing, and international shipping in one place.
Remambo enables access to rare and Japan-only products across a wide range of categories, from anime and fashion to electronics, automotive parts, and collectibles.
Founded in Japan, Remambo supports individual buyers, resellers, and businesses worldwide by handling Japan-side operations and international delivery through a single platform.
Remambo is designed for repeatable, transparent, and secure purchasing from Japan. Orders are processed through our platform and delivered internationally using trusted shipping partners.
Customers around the world rely on Remambo as a dependable way to buy from Japan, from single purchases to large and ongoing orders.
Remambo — saving money, sharing joy with others, and feeling secure.
Mori, 4-Chome, 1-8, 9318332, Toyama, Japan
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Remambo
quality of the club received and very good assessment done for grading the golf clubs. Based on viewing of the grades A, B, C, D for each part of the golf clubs as well as sellers record of appraisal.

Reply from Remambo
My experience with using Remambo has been excellent - a very efficient service from start to finish.
Easy delivery Japan to the UK.
Easy to use, and a trusted company.

Reply from Remambo
This company is first rate in every way.
Their execution was flawless—very responsive, prompt. They got the job done. I’d give them my very highest recommendation.

Reply from Remambo
Overall great. Only suggestion is a popup box to say your purchase has been successful and perhaps a verification email as well.

Reply from Remambo
Buggy dated interface, unclear billing. Loyalty program offers very small rewards. But first of all - poor customer support. Still gets the job done though. Would not recommend if you have access to major services of the same kind.

Reply from Remambo
Wow, could not be happier. Easy purchasing from multiple shops, quick packaging of purchases, they answer messages super quick!! All round great experience. Internationals buy with total confidence, these guys are the best!! Love your work Remambo team!! Tracy🫶🏻🦘🦘🦘

Reply from Remambo
This was the only service from Japan that I registered with using my email address. A few days after registering, I started receiving spam emails from Japan.
Do the math.
Reply:
In the 14 years the address has been in existence, not a single Japanese mail has arrived, and now suddenly you're not involved. What a coincidence!
Stop lying.

Reply from Remambo
I love how easy it is to use. They also allow you to settle the import costs with the carrier, which is easier to manage as you are not forced to pay the fees upfront. The 60 day storage period is also nice. Customer service has also been great. They always respond in a timely manner. They have even messaged me to make sure I am okay with the condition of the item they received as it was a higher valued item. I am very happy using their service over the competitors. I do wish they would allow using PayPal on auctioned items instead of their balance preload system. That is the only thing I would improve. Live auctions is the only reason I still use their competitors.

Reply from Remambo
Very easy, quick replies and fast shipping, no doubt remambo is better than ever

Reply from Remambo

Reply from Remambo
I want to share my super positive experience: the buying and the shipping from the seller to Remambo took a few day in total, I was surprised! Then I was able to choose a courier according to their shipping fares, really convenient! If I had to buy from Japan again I'd use Remambo 100%! Thank you!

Reply from Remambo
First time using the services of Remambo. Very happy with my purchases via Remambo! All items were purchased very swiftly on my behalf, shipping was super quick, and most importantly, all items were repacked to very very high standards to keep my fragile items safe during transit. All charges are also very reasonable and better than most other operators that I have used before. I now have more confidence to make more future purchases through Remambo and I highly recommend this consolidation service. 5 Stars!! 👍👍👍👍👍

Reply from Remambo
I’ve never used a site like this before so I didn’t know what to expect. But the service was excellent! If I had a question about my order, the team answered in a very timely manner and were very helpful. I would definitely recommend using their services.

Reply from Remambo
Great customer service, responds quickly and very helpfoul.
Full clarity about packages whereabouts.
Package was deliverd undamegd.

Reply from Remambo
I really like Remambo as the site is very easy to use. I have used them nearly continuously over the past year. I would highly recommend.

Reply from Remambo
This is the second purchase I’ve made with Remambo and I’m lost for words! Purchased a vintage turntable(record player) along with a couple other items. The turntable was over 50 years old with thin wood veneer and I expressed this to Remambo team. They made “custom” end caps for the corners of the turntable, carefully wrapped the lid as well as securing any loose parts then throughly wrapped it in bubble wrap. Super impressed!!! The cardboard box the Remambo team used was of superior quality, very rigid and durable. I received my bundle of joy in four days!! Travelling about 10000KM, received it as pictured when I bought it and working as stated by the vendor. Hats off to FedEx for their care in handling my goods, speedy delivery and the ease of the customs process. I cannot express enough my satisfaction!!! (Surreal moment)

Reply from Remambo
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.