It´s realy easy to book a fly with you guys but sometimes te prices are not the same for diferent people, i mean, me and my friend were trying to book a fly together and even when we bought the same... See more
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Sorry for this but TUI airline, refused my small carry on bag with my travel documents and medication. They argued that it must be a bagpack. Was very inconvenient later I saw more pax carring a... See more
The staff is always very polite and very helpful. The only issue I am having is with the website as it doesn't let me delete all my other saved credit cards that I used previously as payment method ev... See more
The call center was very helpful to give me hints solve a problem with automatic check-in with low-cost compay. Instead it was not clear when I bought the automatic check-in that it is not possible w... See more
Company details
About eDreams
Written by the company
eDreams is a global leader in online travel, founded in 1999 in Silicon Valley.
With eDreams Prime, the first and largest travel subscription programme, eDreams is revolutionising the way people travel.
eDreams offers travellers a hyper-personalised and seamless way to search, book and manage trips across flights, hotels, rail, dynamic packages, car rental and more.
eDreams is part of the eDreams ODIGEO Group, the world’s leading travel subscription platform serving millions of customers globally.
Resolve issues quickly, and receive top-notch support effortlessly!
| Customer Service |
Find out our exclusive savings on flights, hotels and cars. Over 7 million people travel with Prime.
| eDreams Prime |
Search, find, and book cheap flights with ease—your journey starts here!
| eDreams Flights |
Find now better deals looking for flights + hotels.
| eDreams Flight + Hotel |
Find the best hotels for your next vacation:
Best price guaranteed or we refund 2x the difference.
| eDreams Hotels |
Compare train tickets in eDreams and find a different way to travel the world! (Available for the Spanish and Italian markets)
| eDreams Trains |
The smartest way to unblock more destinations in one go!
| Multi-city Flights |
Do you need a car at your destination? We’ve got you covered!
| eDreams Cars |
Meet the whole company and all our brands.
| Our brands |
eDreams Prime
Written by the company
- The world's largest travel membership
- Join millions of Prime subscribers and save every time you book. With Prime, you can unlock savings of up to €100 per flight, €270 off accommodation, and car rentals from just €12/day. Enjoy price freeze, VIP customer support, and the flexibility of a refund within 48 hours for extra peace of mind. Plus, we guarantee the best price on flights and hotels, or we’ll pay 2× the difference. Want even more? Upgrade to Prime Plus to access our highest discounts, enhanced benefits, and priority support for a truly premium travel experience
Contact info
Calle de Manzanares 4 , 28005, Madrid, Spain
- www.edreams.com
eDreams Prime
4.2
Great
402k reviews
Asks customers to review
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BEWARE!!
BEWARE!!! Never book with this company!!!
I booked a flight with eDReams 3 years ago and unknowingly signed up to a contract whereby they have been taking €99 out of my account every year for NOTHING!! THEY ARE A ****SCAM*** AVOID **** **** They are now refusing to refund me and they have taken €99 out of my account last week (almost €400 in total for absolutely nothing) ***** *****SCAM******
29 May 2026
Unprompted review
The worst of any site possible
The worst of any site possible! Total RIP off, most deceitful, lying, cheating travel company out there. Take my word (Look at my Google Level 7 Badge Reviews) you will hate yourself for getting caught up with this web built-in travel scam! No customer service exists just some well trained rude, ignorant and manipulation if and when you ever get through. They take zero responsibility for their huge mistake!! #NotoOpodo trending!
28 April 2026
Unprompted review
Kind and helpful staff
29 May 2026
Beautiful thanks
29 May 2026
Worst booking service ever
I’ve booked a flight and the infos about it were never clear. I did also the error of subscribing to a kind of loyalty program that, after more than a year, It’s still an issue to resolve.
Worst experience ever on booking something.
Solution, staff and service, everything was awful!
29 May 2026
Unprompted review
GREAT HELP WITH CALL CENTER
GREAT HELP WITH CALL CENTER. MY PROBLEM AND QUESTIONS WERE RESOLVED
29 May 2026
Verry good prices quic service
27 May 2026
No worries about treavaling
29 May 2026
I wanted to cancel my edreams…
I wanted to cancel my edreams subscription but was transferred numerous times to different call operators, furthermore the last operator keep dangling goodies for me to continue the subscription which I flatly refused. Wasted precious time keep saying the same things, & I've to keep repeating the same simple request to cancel the subscription which he finally said will process. Hate this type of hard selling. Won't use this platform again.
26 May 2026
Everything was great
Everything was great! For security check purposes you can consider to change the date of birth format to mm/dd/yyyy.
Thanks
29 May 2026
Very good prices and quick service.
27 May 2026
Can't communicate with the edreams team…
Can't communicate with the edreams team with a major booking issue.
29 May 2026
Although I paid fully for two seats(…
Although I paid fully for two seats( first raw!) and check in luggage,it was not in the system in cologne and my daughter paid full amount again!!!I need to get refund immediately please!
27 May 2026
First time using it
First time using it. Regarding price I give you 5 stars but as far as the booking it self, I did not receive real confirmation for 5 days so I didn’t know if I had a flight or not. It was stressful douring my trip
29 May 2026
Would never reccomend this company
Would never recommend this company. Horrible service when trying to change flights that had been mistakenly ordered and left for hours on a chat going nowhere. Extremely dissatisfied. Would never wish this unprofessional company on anyone. STAY AWAY!
29 May 2026
Unprompted review
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