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ReSupply Reviews 

25,602
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 16,943 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the polite and professional staff works efficiently to handle heavy furniture and large items with great care. Consumers highlight the exceptional service provided, noting that communication regarding estimated arrival times is accurate and helpful. People also appreciate the user-friendly website and clear scheduling process that makes booking quick and simple from start to finish. Some reviewers were not happy with unexpected extra charges that were added during the pickup process. Others mentioned frustrating issues with delivery timing, noting that workers occasionally arrived late or missed appointments entirely without proper communication.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing the pickup team as punctual, highly... See more

Service

Reviewers mention positive feedback about service, noting that drivers and movers are consistently punctual,... See more

Delivery service

Consumers find delivery service to be a mixed experience with varied scheduling reliability. While many... See more

User experience

Clients share positive opinions on user experience, noting that the website and the overall process are very... See more

Price

People report ambiguous experiences with price, as some consumers praise the very fair and inexpensive rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was in the process of moving and discovered that it was going to be too expensive to move everything so that meant I needed to repurpose it. ReSupply came the next day and picked up everything. I co... See more

Rated 5 out of 5 stars

There was great communication through the entire process by everyone involved, especially the driver. Gave us an estimated time, texted when he was on the way and arrived when he said he would. Very f... See more

Rated 5 out of 5 stars

I made my appointment several weeks before the date. They reached out to confirm in a timely manner, and arrived well within the time frame given. The two men who disassembled a an upholstered king... See more

Rated 5 out of 5 stars

They were very professional, very efficient, and quickly and carefully removed all of the items that I wanted to donate. I would highly recommend them. Their prices are also the most reasonable compar... See more


Company details

  1. Donations Centre
  2. also in
  3. Delivery Service

About ReSupply

Written by the company

ReSupply is a Veteran-founded company that partners with nonprofits across the country to provide convenient, affordable, full-service donation pickups for their donors. We pick up when nonprofits can't. Our vetted pickup teams collect items that are clean, usable, and in good condition, often within 24 hours, from anywhere in your home, and deliver them directly to a local partnered nonprofit to support their mission and be reused. Learn more about our story and mission at resupply.com.

To date, because of generous donors, ReSupply has kept over 80 million pounds out of landfills and delivered over $90 million in resources to our nonprofit partners. Founded in 2015, ReSupply holds official partnerships with more than 3,000 nonprofit locations across 48 states, including housing organizations, furniture banks, animal welfare groups, and community thrift programs.

What we pick up: furniture, couches, mattresses, appliances, clothing, dressers, office furniture, and household goods. Explore all of our services.

Where we serve: donation pickups are available in communities across 48 states, including Boston, Chicago, Los Angeles, New York, Philadelphia, Phoenix, and Saint Louis. Find your area on our locations page.

Scheduling is simple: book your donation pickup online at donate.resupply.com or call (765) 436-6283. Our team is available 9am to 8pm ET, 7 days a week. See what donors say on our customer reviews page, and give your furniture, clothing, and household goods a second life in your community. It's Giving Made Simple.

Follow ReSupply: Facebook, Instagram, LinkedIn, YouTube, and TikTok.

How ReSupply works

Written by the company

Schedule your donation pickup today
Book online 24/7 at donate.resupply.com or call 7654-DONATE, available 9am to 8pm ET, 7 days a week.
We pick up from anywhere in your home
Our vetted pickup teams collect furniture, clothing, appliances, and household goods that are clean, usable, and in good condition.
Your donation supports a local nonprofit
Items are delivered directly to one of 3,000+ nonprofit partner locations across 48 states to be reused and support their mission.

Every donation is documented

Tax receipt with every pickup

You receive a donation tax receipt for every completed pickup, so your gift is documented for tax season.

Contact info

Promotion box for ReSupply

We pick up, so you can give back

Donation pickups from your home, delivered to local nonprofits

4.6

Excellent

TrustScore 4.5 out of 5

26k reviews

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4.6

All reviews

(25,602)

15,818 reviews in the last 12 months

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Rated 2 out of 5 stars

Pickup driver tried to tack on charges

Your pickup driver tried to tack on a significant charge for a couple of couches that were on the original quote. After I refused that my quote ended up being about the same somehow. Im all for donating, but i do not appreciate the vaguely predatory upsell. As a veteran i expected better from other veterans.

7 October 2026
Rated 5 out of 5 stars

Professional

on time, extremely polite, did the removal and made sure everything was in place. The booking process was very easy and timely didn't have to wait 2-3 weeks, they were here in 2 days

7 October 2026
Rated 5 out of 5 stars

So easy and efficient …

The website was very clear about the process and it went smoothly. The company that picked up was very professional and took everything apart quickly.

2 October 2026
Rated 5 out of 5 stars

Smooth process

I work for a furniture company, and on occasion we have a gently used return. I reached out to arrange the pickup and after the pickup was made, I was supplied with all the tax docs I need for my company's accounting dept. The process was very smooth.

23 September 2026
Rated 5 out of 5 stars

Thank you for doing an excellent job!

Thank you for doing an excellent job. Was easy to book online and the crew was fabulous. Crew was very professional, friendly and efficient! They moved a very heavy cabinet with ease.

Dave

6 October 2026
Rated 2 out of 5 stars

ReSupply is simply a broker

ReSupply is simply a broker. They farm out the donation pick up. Therefore, the quoted price from ReSuppy is NOT what you will pay. The random pick up person will do their own quote once they pull all of your donations outside. Then you are stuck with no other option. My online quote was $215, but the pick up person charged me $380, plus tip!

6 October 2026

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