So far obtaining a quote and paying have been very easy to do. Adding in or removing options and updating the price is also easy. The information for breakdown cover for europe and the uk is compreh... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
4th year with Ripe caravan insurance. Luckily we haven’t had to make a claim so don’t have an opinion of that. However, it is easy to set up a policy with competitive pricing, prompt forwarding of d... See more
Company replied
Took out van insurance with Ripe who by far offered the most competitive price. Bought it online which was easy. We didn't have any of the issues on the website reported by others. It was all very sim... See more
Absolutely fantastic. The price and was a big part of my decision but after I went through the level of cover it blew my old insurance company out of the water. The communication was very good and I n... See more
Company replied
Company details
- #70 of 136 best companies in Insurance company
- #28 of 41 best companies in Business insurance company
- #8 of 13 best companies in Caravan and Motorhome Insurance Company
- #127 of 226 best companies in Insurance agency
- #4 of 7 best companies in Sports Insurance Company
About Ripe Insurance
Written by the company
Ripe arranges insurance for a wide range of hobbies, lifestyles and businesses. Established in 1998, Ripe has grown to look after over 350,000 policyholders across a portfolio of insurance products - covering everything from boats, caravans and motorhomes to music, cycling, photography and small businesses.
With over 3 million visitors to Ripe websites every year and an Excellent rating on Trustpilot, Ripe has been recognised with multiple Insurance Choice Awards - including Best Big Insurance Company 2023 and Treating Customers Fairly 2023.
The ethos is simple - making insurance easy to buy, simple to understand, jargon-free and excellent value.
Quotes are available online in just a few minutes. If you need to speak to somebody, a UK-based customer service team is available.
🚐 Motorhome Insurance
Arrange motorhome insurance through Ripe.
Get a Motorhome Insurance Quote
🚐 Campervan Insurance
Arrange campervan insurance through Ripe.
Get a Campervan Insurance Quote
🏕️ Caravan Insurance
Arrange caravan insurance through Ripe - tourers, statics and holiday homes.
Get a Caravan Insurance Quote
🏡 Park Home Insurance
Arrange park home insurance through Ripe.
Get a Park Home Insurance Quote
🔫 Shooting Insurance
Arrange shooting and gun insurance through Ripe.
Get a Shooting Insurance Quote
💎 Valuables Insurance
Arrange valuables insurance through Ripe.
Get a Valuables Insurance Quote
💼 Small Business Insurance
Arrange insurance for your small business through Ripe.
Get a Business Insurance Quote
With over 3 million visitors to Ripe websites every year and an Excellent rating on Trustpilot, Ripe has been recognised with multiple Insurance Choice Awards - including Best Big Insurance Company 2023 and Treating Customers Fairly 2023.
The ethos is simple - making insurance easy to buy, simple to understand, jargon-free and excellent value.
Quotes are available online in just a few minutes. If you need to speak to somebody, a UK-based customer service team is available.
🚐 Motorhome Insurance
Arrange motorhome insurance through Ripe.
Get a Motorhome Insurance Quote
🚐 Campervan Insurance
Arrange campervan insurance through Ripe.
Get a Campervan Insurance Quote
🏕️ Caravan Insurance
Arrange caravan insurance through Ripe - tourers, statics and holiday homes.
Get a Caravan Insurance Quote
🏡 Park Home Insurance
Arrange park home insurance through Ripe.
Get a Park Home Insurance Quote
🔫 Shooting Insurance
Arrange shooting and gun insurance through Ripe.
Get a Shooting Insurance Quote
💎 Valuables Insurance
Arrange valuables insurance through Ripe.
Get a Valuables Insurance Quote
💼 Small Business Insurance
Arrange insurance for your small business through Ripe.
Get a Business Insurance Quote
Contact info
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, United Kingdom
- admin@ripeinsurance.co.uk
- ripeinsurance.co.uk
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4.6
Excellent
8k reviews
Asks customers to review
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I understand that Ripe Insurance has…
I understand that Ripe Insurance has recently taken over a really good business GJW Direct and in the process set about absolutely ruining it.
I have been insured with GJW for more than 20 years partly due to the excellent relationship and personal service I have experienced in that time from Debbie Ashton and colleagues.
Now this morning i have tried to send some information to Debbie and the email bounces back. The phone number I have for her no longer connects.
I go on the website and there is no phone number listed so its obvious customers and potential customers have taken a back seat in the priorities.
I'm being forced to use 'live chat' which does'nt understand my simple request for a phone number and then goes on to tell me an agent will get back to me in 15 minutes.
So its very clear to me that some management consultancy or newly hired Director who will be with the business for 2 years before moving on has taken the view to implement a backward step for the business. Cost saving, efficiency, reduced staff numbers - but forgetting that people buy people and people in business make the difference.
I have listened to some of the recorded messages one gets when i finally found a phone number talking about 'giving our customers the best service' and ' collecting information about out customers' ... absolute BS
And now i have received an email from 'Virtual Assistant' asking me to answer some questions before literally pages and pages of script about what i just don't know.
Do you guys even consider how this looks for your business and in a customers eyes - we all HATE IT
No customer wants to be treated this way and for me its very simple if this is the way i will be treated from here on then i will be leaving GJW
6 July 2026
Unprompted review
Reply from Ripe Insurance
HI Simon
I am sorry you feel this way.
Our main phone number has not changed and can be found in our FAQ's.
We do like to offer our customers different ways to contact us including via live chat, phone and by using our contact us form.
Our average wait time for live chat is around 4 minutes but can be slightly longer during busy periods.
When calling us, some questions will be asked up front to save you time when you do get through to us.
I have asked Debbie to give you a call and she will be in touch.
Kind Regards
The Ripe Team
From the first time I phoned Ripe
From the first time I phoned Ripe and got connected to Pete I felt confident in the service I was about to receive. Honest questions and answers with no strong sales pitch left me feeling pleased with the insurance quote and the customer care received
4 July 2026
Reply from Ripe Insurance
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Reply from Ripe Insurance
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very good service would recommend to…
Very good service would recommend to anyone, easy to navigate online straightforward what ever age
29 June 2026
Reply from Ripe Insurance
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Reply from Ripe Insurance
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
In all my life of insuring motor…
In all my life of insuring motor vehicles i have never come across what i have experienced. Months away from my renewal to be told I have something against me to stop me being given a renewal for the next year as I have a claim witch i have not informed on where I have had a year of trouble free motoring. When asked on this, they have failed to give me an explanation as in what, ie a guessing game of the last 5 years of my motoring life that apparently i have failed to remember. Unsure of what this is this could be and trying to figure out my entire life of driving mistakes to be told computer says no and guess again and if I don’t know my policy is void. Being sold insurance what I am trying to figure out has now being invalid all year if this is the case and being bullied to an answer a question i do not know the answer. I could spend a life time guessing and would never know the answer without being told, absolutely ridiculous, shambles in fact. Avoid insuring at all cost utter scammers stay way clear. 😡😡😡😡
30 June 2026
Unprompted review
Reply from Ripe Insurance
Hi Steven and Katie, we're sorry to hear about your experience and appreciate you taking the time to share your feedback.
We understand how frustrating it can be to receive a query about your policy, particularly when you're unsure what information may be causing the issue.
As part of our renewal process, we carry out validation checks to ensure the information held on your policy is accurate and matches industry records. Our system compares the details provided against information received from sources such as the DVLA, the Motor Insurers' Database and the Claims and Underwriting Exchange (CUE). If there is a discrepancy or information that appears to be missing, this can result in the policy being referred for further review.
When you spoke with our team on 30 June, we suggested reviewing your information and, if necessary, contacting your previous insurer to confirm your claim's history. Please be aware that records can sometimes include notifications such as windscreen repairs or key cover claims, even if they don't immediately come to mind.
We're sorry that this process left you feeling frustrated, as that was never our intention. If you’d like to discuss this further or need any assistance, please don’t hesitate to get in touch with us at motorhomes@ripeinsurance.co.uk and a member of our team will be happy to help.
Kind regards,
The Ripe Motorhomes Team
Straight forward and easy to use
29 June 2026
Reply from Ripe Insurance
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Reply from Ripe Insurance
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Reply from Ripe Insurance
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Reply from Ripe Insurance
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Real clear and precise information from…
Real clear and precise information from the operator, the person was very professional and made it easy to understand.
Will fully recommend to friends.
29 June 2026
Reply from Ripe Insurance
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Reply from Ripe Insurance
Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.
A very straight forward transaction…
A very straight forward transaction with simple explanations of the aspects I wanted to know more about.
24 June 2026
Reply from Ripe Insurance
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Been with you awhile always had…
Been with you awhile always had excellent service always competitive on price
29 June 2026
Reply from Ripe Insurance
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Motorhome policy offered everything I…
Motorhome policy offered everything I needed at a very reasonable price. Very helpful and knowledgeable on the phone.
24 June 2026
Reply from Ripe Insurance
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Good customer service & timely reminder…
Good customer service & timely reminder for renewal. No problems at all.
24 June 2026
Reply from Ripe Insurance
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
English speaking man on phone that i…
English speaking man on phone that i could understand . Im hard of hearing .pleasant and helpfull
24 June 2026
Reply from Ripe Insurance
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Difficulty making changes to the policy…
Difficulty making changes to the policy on line, changes wouldn’t save. A phone conversation with a team member was necessary, but successful.
24 June 2026
Reply from Ripe Insurance
Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.
Reply from Ripe Insurance
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Reply from Ripe Insurance
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
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