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Ripe caravan insurance Reviews 4,289

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive and reasonable pricing, often finding it significantly cheaper than other providers. The service is frequently described as excellent, with many highlighting the ease and speed of obtaining quotes and setting up policies. People also appreciate the helpful, friendly, and professional staff, who are knowledgeable and efficient. The website is noted for being easy to navigate and straightforward, making the overall user experience very positive. However, some customers were not happy with unexpected premium increases upon renewal or changes in their membership status. A few also mentioned issues with incorrect policy documents and difficulties in getting accurate quotes over the phone, with some expressing concerns about the clarity and accuracy of cost information.

What people talk about most

Price

Users describe positive interactions with price, often highlighting competitive pricing and good value for... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the excellent and quick... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the helpfulness and... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the straightforward... See more

Website

Clients share positive opinions on the website, highlighting its ease of use and straightforward navigation.... See more

Based on these reviews

Rated 5 out of 5 stars

Have been using Ripe for last 2 years for boat and static caravan cover. Previous caravan/lodge type company charged £80 more. The online process is quick and easy, no unnecessary questions. Renewal... See more

Company replied

Rated 4 out of 5 stars

I was really happy with ripe caravan insurance.The caravan is now on a seasonal pitch so we are not towing the caravan about, so we don’t need to belong to the caravan club. As soon as I told ripe I a... See more

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Rated 5 out of 5 stars

Perfect insurance for our static caravan. Super speedy response to quote request and policy documents received within minutes. Price charged was extremely competitive against comparable insurance e... See more

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Rated 5 out of 5 stars

This was easy to use, and understand. Once all questions had been answered the quote was sent in seconds and was very reasonable. The choice of a one off payment or monthly was give Once you had excep... See more

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Rated 4 out of 5 stars

Website is easy to navigate, not complicated and fairly straightforward to get a quote and the price was really good. Would recommend on price and ease of purchase but as with all insurance the proof... See more

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Rated 4 out of 5 stars

Purchased new policy exactly the same as existing. Very much cheaper than renewal quote with previous policies. Suppose proof of pudding will be if I ever have to claim.

Rated 5 out of 5 stars

Enquiry renewal Just to confirm various policey details for what we will be covered or not. Gary was polite, professional and knowledgeable. Nothing was to much trouble I am very pleased with the... See more

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Rated 5 out of 5 stars

RIPE are easy to deal with and offer great value for money compared with my previous insurers (recommended by the caravan park!). This is my second year with RIPE and the prices have remained steady.

Rated 5 out of 5 stars

I have been getting my Park Home Insurance from Ripe for a number of years now and very pleased with their prices most certainly cannot be beaten. Would definitely recommend.

Company replied

Rated 5 out of 5 stars

Really helpful advisor who fully explained everything, which gave me confidence to place the order for the insurance. Obviously I've not had to make a claim, but so far the experience has been very po... See more

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Rated 5 out of 5 stars

I was concerned that an email said I was no longer covered but a call to customer service assured me I was covered and sent an email to confirm it. The problem was sorted in less than 5 minutes by a f... See more

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Rated 5 out of 5 stars

We have just had a claim settled for damaged incurred by our touring caravan due to wind damage caused by a recent storm. On submitting photographic evidence and a quote, the repair cost, minus exces... See more

Rated 5 out of 5 stars

Always an easy telephone conservation with experienced people who know their job. I questioned the cover with leaving an awning up and was given the answer that my caravan was covered.

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Rated 5 out of 5 stars

Str8 forward took a few mins for my 1st insurance of a Caravan and the main thing a cheap price , hopefully similar re-newel prices will use again

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Rated 5 out of 5 stars

Easy to follow guidelines to insure online at a great affordable price really happy with my cover I wish I’d found them years ago.

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Rated 4 out of 5 stars

Easy to use website and response to my cancellation of renewal was quick. Would have stayed with Ripe but got a cheaper quote

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Rated 1 out of 5 stars

Very poor systems. Online quote process collets information and then hangs up. By phone they have no details of the vehicles factory spec security so you need to be able to provide the exact details.... See more

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Rated 5 out of 5 stars

Setting up the policy was straightforward on line and the quote was very competitive. I’ve not made a claim so I can’t comment on that aspect.

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Rated 5 out of 5 stars

Very easy to use site, easy to understand form to complete and great p[rice for our insurance very pleased and will recommend

Rated 1 out of 5 stars

I tried to claim following a fully videoed hit & run, the claim handling process was so dysfunctional it took approx 3 years to get some of the claim back. The seperate claim handling company they use... See more

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Rated 5 out of 5 stars

Peter, the agent I spoke to was so helpful and understanding. He explained everything in detail. Couldn’t fault anything. I felt there was no pressure.

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Rated 5 out of 5 stars

Website easy to get to and to fill in all details. Quick to get a quote and much better than my previous company. This was a quote for my Park Home as opposed to a caravan.

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Rated 5 out of 5 stars

Great service and how refreshing to speak to a company who made an effort to retain my business!

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Rated 5 out of 5 stars

The process was easy to follow and complete. Cost was a pleasant surprise and fitted my needs perfectly. Highly recommended.

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Rated 5 out of 5 stars

I had my original quote which went up £100 so I cancelled it. I got an email about it so went online to do it and it came up a better price so I renewed.

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Rated 1 out of 5 stars

Read the policy carefully these people are con artists. 14 day calling off period is no existent. Do not use this company. Stick with the established larger well known companies you pay for what you g... See more

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Rated 5 out of 5 stars

The experience was straightforward and no problems. And were quick with the email, and break down of insurance.

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Rated 5 out of 5 stars

This is my 3rd year with Ripe caravan insurance, so far all very good, and easy.

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Rated 5 out of 5 stars

Easy simple to insure would highly recommend as we’re 1 of the cheapest for the cover I needed

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Rated 5 out of 5 stars

A very straightforward process and a great price for the cover we wanted. Simple and easy. Would recommend

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Rated 5 out of 5 stars

Very professionally taken through the process so it was clear and concise, thank you

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Rated 5 out of 5 stars

Easy navigation to get insurance and low prices But havent made a claim so the jury is out on that

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Rated 5 out of 5 stars

Renewed my annual lodge insurance and it was cheaper than last year 🙂

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Rated 4 out of 5 stars

A very helpful and friendly agent on the phone understood exactly what it was I was looking for, dealing with caravans and park homes they are able to offer the right products at a reasonable price

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Rated 5 out of 5 stars

found the whole experience straight forward and very easy to access account and was very competative

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Rated 5 out of 5 stars

Very patient with me and very professional best price given for my caravan

Rated 1 out of 5 stars

Initial payment was fine - no issues. However, I cancelled my insurance with 4 months cover left on it - only to be told that there was no refund for the months I no longer need! OK, I guess it's i... See more

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Rated 1 out of 5 stars

Despite giving them my full postal address in WRITING they still got it wrong when issuing policy documents. Does't leave me with a lot of confidence

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Rated 5 out of 5 stars

Great price on new insurance for lodge . All done quickly online and docs sent straight away

Rated 1 out of 5 stars

Recieved a really good quote from this company which was a lot cheaper than renewing with current provider. Went through all the details but the site wouldn't access the payment page. Telephone CS to... See more

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Rated 5 out of 5 stars

Easy to Amend Policy, Quick to Set Up. As a Night Worker this save so much time on phone calls during the day, meaning I can go to sleep.

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Rated 1 out of 5 stars

Have used them for the past 4 years for our caravan insurance but no more. We needed to claim for a crack that appeared on our sunroof. Not only have they mucked and messed us about wanting a detai... See more

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Rated 4 out of 5 stars

Easy joining process and whilst I hope I never have the misfortune to claim, I paid the extra because they have a good reputation.

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Rated 5 out of 5 stars

Very easy to use and get a good quote for our caravan . We were very pleased and it was sorted out in less than 20 mins

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Rated 2 out of 5 stars

How much?????? I have had our caravan insured with Ripe on a previous occasion as the quote was very competitive and offered very good cover.However I moved to another insurer due to price increase a... See more

Company replied

Rated 1 out of 5 stars

My caravan was damaged in December 2024 took RIPE 8 months yes 8 months to finally decide the caravan was BER. 9 months and still haven't received my settlement for a claim where I was the innocent... See more


Company details

  1. #11 of 14 best companies in Caravan and Motorhome Insurance Company
  2. #154 of 229 best companies in Insurance agency
  3. #91 of 139 best companies in Insurance company

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4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 5 out of 5 stars

Very easy to continue my co ver at a…

Very easy to continue my co ver at a very good price

14 April 2026
Ripe caravan insurance logo

Reply from Ripe caravan insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Great renewal

Great renewal on our residential Park Home insurance, the increase on last year's premium was not welcomed, but was so small I did'nt bother to look elsewhere.

14 April 2026
Ripe caravan insurance logo

Reply from Ripe caravan insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 2 out of 5 stars

What a rip(e) off

What a rip(e) off

Good value IF you dont cancel early. If you do, there is a ridiculous scambusting hidden small print charge.

I just got told that to leave with over 170 days left, its £150. This is why the insurance is cheaper - us lot who leave early are lowering your premiums.

This was for campervan insurance

13 April 2026
Unprompted review
Ripe caravan insurance logo

Reply from Ripe caravan insurance

Good Afternoon Mr J Stock, 

Thank you for your review, 

I am very sorry to learn of your dissatisfaction regarding the cancellation of your policy. 

I have attempted to investigate this as best I can, however I am limited to searching elements within our system. 

In order to discuss this further with us, we would be most grateful if you could contact us directly via the link below. 

https://help.ripeinsurance.co.uk/hc/en-gb/requests/new

We look forward to hearing from you. 

Kind Regards
Alicia

Rated 5 out of 5 stars

It was simple and they made sure you…

It was simple and they made sure you understood everything and a good price.

11 April 2026
Ripe caravan insurance logo

Reply from Ripe caravan insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 4 out of 5 stars
Ripe caravan insurance logo

Reply from Ripe caravan insurance

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Rated 5 out of 5 stars

Very good price

Very easy to use and a very good price

7 April 2026
Ripe caravan insurance logo

Reply from Ripe caravan insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Holiday lodge insurance

Good level of cover at very competitive price
Able to talk to a person to take me through the process and explain options with no pressure
Very pleased with service

1 April 2026
Ripe caravan insurance logo

Reply from Ripe caravan insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

found the whole experience straight…

found the whole experience straight forward and very easy to access account and was very competative

2 April 2026
Ripe caravan insurance logo

Reply from Ripe caravan insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Needed to make some changes

Needed to make some changes, Aimee went out of her way to help, and was both very helpful and excellent. Five well deserved stars.

2 April 2026
Ripe caravan insurance logo

Reply from Ripe caravan insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Great service and good renewal quote

Great service and how refreshing to speak to a company who made an effort to retain my business!

31 March 2026
Ripe caravan insurance logo

Reply from Ripe caravan insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Repeat business, and all very good.

This is my 3rd year with Ripe caravan insurance, so far all very good, and easy.

31 March 2026
Ripe caravan insurance logo

Reply from Ripe caravan insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Very easy to deal with and contact

Very easy to deal with and contact. Price very good compared with other suppliers

30 March 2026
Unprompted review
Ripe caravan insurance logo

Reply from Ripe caravan insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 1 out of 5 stars

Fantastic to deal with when setting up…

Fantastic to deal with when setting up an insurance but made to feel criminals when making a claim our caravan was stolen Ripe made it very difficult to claim and ultimately referred to pay out.
They even sent an an ex detective to question us it was humiliating and I would never use or trust this company again

15 January 2026
Unprompted review
Ripe caravan insurance logo

Reply from Ripe caravan insurance

Hi Steve, thank you for taking the time to share your feedback. 

We’re sorry to hear that you were dissatisfied with your claims experience, particularly given the distressing circumstances surrounding the loss of your caravan.

When a claim is made, we’re required to assess it in line with the terms and conditions of the policy. This can include reviewing the information provided and, where necessary, arranging for further checks to ensure all policy requirements have been met. These steps are standard practice across the industry and are intended to ensure fairness and consistency for all customers.

In this case, both the claim and subsequent complaint were reviewed carefully, including by our compliance team, and the outcome was based on the details available and the policy terms in place.

We understand that this may not have been the outcome you were hoping for, and we’re sorry for any frustration or upset caused during the process. If you would like us to look into this further or discuss your experience in more detail, please contact us directly at caravans@ripeinsurance.co.uk and we can assist you with this. We’re here to help!

Kind regards,
The Ripe Insurance Team

Rated 5 out of 5 stars

Great for prices…

I have been getting my Park Home Insurance from Ripe for a number of years now and very pleased with their prices most certainly cannot be beaten. Would definitely recommend.

28 March 2026
Ripe caravan insurance logo

Reply from Ripe caravan insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 4 out of 5 stars

I was really happy with ripe caravan…

I was really happy with ripe caravan insurance.The caravan is now on a seasonal pitch so we are not towing the caravan about, so we don’t need to belong to the caravan club. As soon as I told ripe I am no longer a member,they put up my premium by £50 surely it less of a risk now, not being towed around the country

25 March 2026
Ripe caravan insurance logo

Reply from Ripe caravan insurance

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Rated 5 out of 5 stars

Everything that you need to do to keep…

Everything that you need to do to keep me satisfied,

25 March 2026
Ripe caravan insurance logo

Reply from Ripe caravan insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Very easy to do.

Very easy to do.

21 March 2026
Ripe caravan insurance logo

Reply from Ripe caravan insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Quick easy and good value

Quick and easy

17 March 2026
Ripe caravan insurance logo

Reply from Ripe caravan insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Renewed my annual lodge insurance and…

Renewed my annual lodge insurance and it was cheaper than last year 🙂

19 March 2026
Ripe caravan insurance logo

Reply from Ripe caravan insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Fantastic friendly staff

Fantastic friendly staff, great service would highly recommend

12 March 2026
Ripe caravan insurance logo

Reply from Ripe caravan insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

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