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Ripe Insurance Reviews 

8,280
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 823 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is straightforward to navigate and makes generating insurance quotes a remarkably simple process. People also praise the staff for being exceptionally helpful, professional, and knowledgeable during all phone interactions. Furthermore, consumers consistently appreciate the highly competitive prices and great value offered compared to alternative market providers. Some reviewers were not happy with unexpected increases in renewal quotes and difficulties encountered when trying to obtain online assistance. A few other people also felt that technical system problems and communication hurdles caused some frustration during their journey.

What people talk about most

Price

Customers had positive experiences with price, frequently highlighting competitive rates and affordable... See more

User experience

Consumers find user experience to be positive, highlighting an overall pleasant process. Reviewers... See more

Service

Clients share positive opinions on service, highlighting hassle-free experiences, professional staff, and... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and courteous... See more

Website

Reviewers highlight positive aspects of website, praising the easy-to-navigate forms and competitive pricing.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This review is purely based on taking out a new policy, I hope I won't require any other assistance. I heard about Ripe insurance from an existing customer and thought I would give them a try. It was... See more

Company replied

Rated 5 out of 5 stars

Motorhome insurance, very competitive. Knowledgeable salesman, efficient, curtious.pleasant. It did take 18 minutes on the phone to do all the paperwork, and asked loads of questions, as I was in no... See more

Company replied

Rated 5 out of 5 stars

I didn't just want cheap insurance for my new motorhome, I wanted good insurance and great customer service. To be fair ... I think I've got all three. Easy to obtain a quote online or by phone whi... See more

Company replied

Rated 5 out of 5 stars

I needed to add a new item to my account, and at the same time wrap several items together to avoid multiple different renewal dates throughout the year. The chap I spoke to was really helpful and go... See more

Company replied


Company details

  1. #75 of 138 best companies in Insurance company
  2. #26 of 38 best companies in Business insurance company
  3. #8 of 12 best companies in Caravan and Motorhome Insurance Company
  4. #130 of 226 best companies in Insurance agency
  5. #3 of 7 best companies in Sports Insurance Company

About Ripe Insurance

Written by the company

Ripe arranges insurance for a wide range of hobbies, lifestyles and businesses. Established in 1998, Ripe has grown to look after over 350,000 policyholders across a portfolio of insurance products - covering everything from boats, caravans and motorhomes to music, cycling, photography and small businesses.

With over 3 million visitors to Ripe websites every year and an Excellent rating on Trustpilot, Ripe has been recognised with multiple Insurance Choice Awards - including Best Big Insurance Company 2023 and Treating Customers Fairly 2023.

The ethos is simple - making insurance easy to buy, simple to understand, jargon-free and excellent value.

Quotes are available online in just a few minutes. If you need to speak to somebody, a UK-based customer service team is available.

🚐 Motorhome Insurance
Arrange motorhome insurance through Ripe.
Get a Motorhome Insurance Quote

🚐 Campervan Insurance
Arrange campervan insurance through Ripe.
Get a Campervan Insurance Quote

🏕️ Caravan Insurance
Arrange caravan insurance through Ripe - tourers, statics and holiday homes.
Get a Caravan Insurance Quote

🏡 Park Home Insurance
Arrange park home insurance through Ripe.
Get a Park Home Insurance Quote

🔫 Shooting Insurance
Arrange shooting and gun insurance through Ripe.
Get a Shooting Insurance Quote

💎 Valuables Insurance
Arrange valuables insurance through Ripe.
Get a Valuables Insurance Quote

💼 Small Business Insurance
Arrange insurance for your small business through Ripe.
Get a Business Insurance Quote

Contact info

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4.6

Excellent

TrustScore 4.5 out of 5

8k reviews

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4.6

All reviews

(8,280)

822 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to find online.

Very easy to find online.
Very easy to understand and get a quote.
Very easy to sign up.
Very easy to get peace of mind.

11 September 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Competitive price simple process

Competitive price simple process

10 September 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

I was recommended by my son Shane

I was recommended by my son Shane, and they said he would be rewarded with £50 but he hasent heard from you yet!!

10 September 2026
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Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

very profesional

very profesional

10 September 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Filled out the forms online with ease…

Filled out the forms online with ease and a lot cheaper than my renewal quote from my current insurer. Overall a pleasant experience.

10 September 2026
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Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 4 out of 5 stars

Good service

Great Company competively priced renewal procedure could be more user friendly

10 September 2026
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Reply from Ripe Insurance

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Rated 5 out of 5 stars

Great and cheap

Great and cheap. Never had to use it so dont know if customer service is good.

6 September 2026
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Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Peace of Mind.

I have been with Ripe for many years now and have always found them to be sound with reasonable prices. Would I recommend, absolutely.

6 September 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 4 out of 5 stars

Motorhome

Happy so far

31 August 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Rated 1 out of 5 stars

We would give this company no stars if…

We would give this company no stars if we could. For all those giving it 5 stars on this site due to the fact it is easy to use to insure, we would have too. Wait whilst you need to make a claim. Awful, abysmal or any other word doesn’t describe the service.

My husband has his watch snatched off his wrist in Barcelona. It was reported immediacy and Ripe have been provided with, Barcelona police report and incident number, proof it’s been reported stolen on the Rolex data base, pictures of the box bearing serial number, the outer box bearing serial number, the Rolex certificate with serial number, pictures of him wearing the watch, proof of purchase. We have been subjected to an in depth interview in our own home where we presented the actual box, certificate, original police report etc. We were asked about other possible insurance that may cover it and I showed the rep the home insurance policy covering specific items up to a certain value that absolutely did not cover the watch. Since his visit we have been asked to send copies of our home and contents insurance and of our holiday insurance. We have complied with every request. Despite all of that evidence and documentation they have today asked if we have any photographs from the day of the theft of him actually wearing the watch on that day. They hide behind under writers, the Davies Group, Hiscocks but are still larger than life advertising insurance under Ripe insurance.

My husband was robbed in Barcelona! Never once have Ripe asked him if he’s ok. All they are doing is trying to find any avenue not to settle this claim. We feel like they are treating us as liars! What more evidence do they want? Police reports from Barcelona are not made up. Registering the watch and its serial number as stolen on the Rolex data base isn’t of any benefit if the watch hadn’t been stolen. This is a truly dreadful company. I have my own policy with them that I have had for multiple years. Fair to say I wouldn’t even consider renewing with them.

Under FCA rules insurers must handle claims promptly and fairly. This lot clearly don’t give one hoot about rules or the customer. They may be great at taking your money to insure but they are absolutely appalling when you need to make a genuine claim. You are treated like a criminal with no compassion and only suspicion. Keep away from this lot.

7 September 2026
Unprompted review
Ripe Insurance logo

Reply from Ripe Insurance

Dear Linda,

Thank you for taking the time to share your experience. We are very sorry to hear about the theft of your husband's watch and the distress this incident has understandably caused.

We appreciate how upsetting it can be to experience a theft, particularly while travelling, and we recognise that the claims process may feel frustrating when further information is requested.

As an insurance broker, our role is to arrange and administer policies on behalf of our customers. Claims are assessed by The Davies Group and their appointed claims handling specialists, who are responsible for gathering information and making decisions in line with policy terms and regulatory requirements.

In this case, we understand from the Davies Group that they have been actively engaged in reviewing the claim, along with the Underwriters of the cover, Hiscox Underwriting Ltd, and have been in contact regarding the information required.

We understand that providing additional documentation and answering further questions can feel burdensome, especially when you have already supplied substantial evidence. However, it is common practice for claims handlers to request further information as part of their investigation process, particularly for high-value theft claims, to ensure they have all the information needed to reach a fair and informed decision.

We are sorry that you feel your concerns have not been acknowledged appropriately. Please be assured that neither we nor the claims team seek to imply wrongdoing by customers who submit claims. The purpose of any enquiries is to establish all relevant facts before a decision can be made.

We value your feedback and are sorry that your experience has left you feeling disappointed. We hope the ongoing review of your claim can be concluded as quickly as possible, and we would encourage you to continue working directly with the claims team should they require any further information.

Kind regards,
The Ripe Insurance Team

Rated 4 out of 5 stars

Competitive pricing and easy to set up…

Competitive pricing and easy to set up policy

5 September 2026
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Reply from Ripe Insurance

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Rated 5 out of 5 stars

Great value and easy to use websiteg

Great value and easy to use website

5 September 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

easy to get campervan insurance at a…

easy to get campervan insurance at a reasonable price

5 September 2026
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Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

We have been with Ripe insurance for some years.

We have been with Ripe insurance for some time. They are so easy to deal with. Always there for advice. We have never made a claim on our Lodge. But know we are in safe hands.

5 September 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 4 out of 5 stars
Ripe Insurance logo

Reply from Ripe Insurance

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Rated 5 out of 5 stars

Good value for what I needed

The system is very straight forward and clear. It gave me just what I needed for a reasonable price.

5 September 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 4 out of 5 stars

Great service when I changed my…

Great service when I changed my caravan. Thank you.

5 September 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Rated 5 out of 5 stars

Nice and easy

Nice and easy

5 September 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Hassle free service and minimal year on…

Hassle free service and minimal year on year increases. Happy to recommend 👌

5 September 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Quick an easy and reasonably priced …

Quick an easy and reasonably priced insurance

15 August 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

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