From the first time I phoned Ripe and got connected to Pete I felt confident in the service I was about to receive. Honest questions and answers with no strong sales pitch left me feeling pleased with... See more
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One Stockport Exchange, Railway Road, SK1 3SW, Stockport, United Kingdom
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BEWARE - Ripe have a highly punitive refund policy on cancellations, offering only 10% refund after 121 days of the policy. I sold my vehicle and they have effectively kept the entire premium (once cancellation fees are added) for 1/3 of the time used on the cover. This is hidden in small print inside policy documents, it’s extremely underhand and possibly breaches UK consumer rights, I will be challenging this with Ripe and if I don’t get a satisfactory outcome I will be contacting the financial ombudsman. Stay well clear of this company.
Straight forward and simple process. Competitive price with good package of insurance offered. Cheapest and best value on the market. Reviews about claims etc seem positive.

Reply from Ripe Insurance
Had been with ripe for a couple of years never had a problem made a claim last year and was settled within a couple of weeks really no problem came to my renewal and was informed sorry they couldn’t offer me a renewal as the underwriter would not cover me which was Aviva so I started hunting around and got a company coastal insurance who gave me a quote but told me because of my claim there where an additional 20% add on for my claim which I didn’t mind and agreed the quote who was the underwriter only Aviva who ripe said wouldn’t cover me this was not a write off claim damaged panel

Reply from Ripe Insurance
At first it seemed reasonably good despite their computer system crashing and the hard working David having to fill in the whole form again. But three days later I received a call from them saying that a typo had resulted in the policy being £5 cheaper and I needed to pay that. I suggested that waiving the £5 would be correct in these circumstances, but that was apparently not possible. They were still the cheapest no-frills policy, but do strike me as a bit unprofessional. David (who dealt with me) was clear, and worked hard despite the company and systems not being supportive to his work. I suspect the organisation is just another bureaucratic money-grabbing entity with bigwigs paid far more than they are worth, and a lack of investment in equipment and employees.
Not a problem for staff to talk to you and very helpful

Reply from Ripe Insurance

Reply from Ripe Insurance
This is our 3rd year with Ripe. No claims made but we feel.secure with them

Reply from Ripe Insurance

Reply from Ripe Insurance
Gave me a great price, and I purchased the policy. However it turned out they didn't accept my no claims bonus because it was from Motability. Therefore I had to leave. They were perfectly nice about it, but I was frustrated that it was not made clear that a no claim bonus was not permitted from Motability.

Reply from Ripe Insurance
Have grown in confidence with online application. It is a smooth process and all communication is timely and straightforward. Thank you

Reply from Ripe Insurance
Perfect for everything you need and my good friend joint using my unique code and he got a great deal and I got a £10 voucher

Reply from Ripe Insurance
Offered a cheaper quote with same coverage. The person i spoke to on the phone was very helpful.

Reply from Ripe Insurance
So easy to discover how much your insurance will be and really easy to sign up and pay, no issues whatsoever

Reply from Ripe Insurance

Reply from Ripe Insurance

Reply from Ripe Insurance
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