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Ripe Insurance Reviews 

8,254
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 803 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally competitive prices and the remarkably straightforward online quote process. People consistently mention that the staff are very polite, knowledgeable, and always ready to assist with any policy inquiries. However, some people mentioned experiencing technical difficulties with the website and extremely slow online quote systems. A few reviewers noted occasional communication hurdles, missing contact options, or system crashes while trying to set up their insurance policies. Despite these online system issues, consumers generally found the overall value and assistance well worth the effort.

What people talk about most

Price

Customers consistently note positive experiences with price, highlighting that quotes are very competitive... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how straightforward and hassle-free... See more

Service

Reviewers highlight positive aspects of service, noting that the overall process is hassle-free and... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, efficiency, and... See more

Website

People report positive experiences with website, describing the platform as easy to navigate and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This review is purely based on taking out a new policy, I hope I won't require any other assistance. I heard about Ripe insurance from an existing customer and thought I would give them a try. It was... See more

Company replied

Rated 5 out of 5 stars

I didn't just want cheap insurance for my new motorhome, I wanted good insurance and great customer service. To be fair ... I think I've got all three. Easy to obtain a quote online or by phone whi... See more

Company replied

Rated 5 out of 5 stars

I needed to add a new item to my account, and at the same time wrap several items together to avoid multiple different renewal dates throughout the year. The chap I spoke to was really helpful and go... See more

Company replied

Rated 5 out of 5 stars

I had been with a company for a while but I get more with Ripe insurance. As a clay targets shooter and as I had been a range officer for many years of pistol and rifle shooting I know only to well th... See more

Company replied


Company details

  1. #74 of 139 best companies in Insurance company
  2. #26 of 38 best companies in Business insurance company
  3. #8 of 12 best companies in Caravan and Motorhome Insurance Company
  4. #130 of 227 best companies in Insurance agency
  5. #3 of 7 best companies in Sports Insurance Company

About Ripe Insurance

Written by the company

Ripe arranges insurance for a wide range of hobbies, lifestyles and businesses. Established in 1998, Ripe has grown to look after over 350,000 policyholders across a portfolio of insurance products - covering everything from boats, caravans and motorhomes to music, cycling, photography and small businesses.

With over 3 million visitors to Ripe websites every year and an Excellent rating on Trustpilot, Ripe has been recognised with multiple Insurance Choice Awards - including Best Big Insurance Company 2023 and Treating Customers Fairly 2023.

The ethos is simple - making insurance easy to buy, simple to understand, jargon-free and excellent value.

Quotes are available online in just a few minutes. If you need to speak to somebody, a UK-based customer service team is available.

🚐 Motorhome Insurance
Arrange motorhome insurance through Ripe.
Get a Motorhome Insurance Quote

🚐 Campervan Insurance
Arrange campervan insurance through Ripe.
Get a Campervan Insurance Quote

🏕️ Caravan Insurance
Arrange caravan insurance through Ripe - tourers, statics and holiday homes.
Get a Caravan Insurance Quote

🏡 Park Home Insurance
Arrange park home insurance through Ripe.
Get a Park Home Insurance Quote

🔫 Shooting Insurance
Arrange shooting and gun insurance through Ripe.
Get a Shooting Insurance Quote

💎 Valuables Insurance
Arrange valuables insurance through Ripe.
Get a Valuables Insurance Quote

💼 Small Business Insurance
Arrange insurance for your small business through Ripe.
Get a Business Insurance Quote

Contact info

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4.6

Excellent

TrustScore 4.5 out of 5

8k reviews

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4.6

All reviews

(8,254)

796 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great and cheap

Great and cheap. Never had to use it so dont know if customer service is good.

6 September 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Peace of Mind.

I have been with Ripe for many years now and have always found them to be sound with reasonable prices. Would I recommend, absolutely.

6 September 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 4 out of 5 stars

Motorhome

Happy so far

31 August 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Rated 1 out of 5 stars

We would give this company no stars if…

We would give this company no stars if we could. For all those giving it 5 stars on this site due to the fact it is easy to use to insure, we would have too. Wait whilst you need to make a claim. Awful, abysmal or any other word doesn’t describe the service.

My husband has his watch snatched off his wrist in Barcelona. It was reported immediacy and Ripe have been provided with, Barcelona police report and incident number, proof it’s been reported stolen on the Rolex data base, pictures of the box bearing serial number, the outer box bearing serial number, the Rolex certificate with serial number, pictures of him wearing the watch, proof of purchase. We have been subjected to an in depth interview in our own home where we presented the actual box, certificate, original police report etc. We were asked about other possible insurance that may cover it and I showed the rep the home insurance policy covering specific items up to a certain value that absolutely did not cover the watch. Since his visit we have been asked to send copies of our home and contents insurance and of our holiday insurance. We have complied with every request. Despite all of that evidence and documentation they have today asked if we have any photographs from the day of the theft of him actually wearing the watch on that day. They hide behind under writers, the Davies Group, Hiscocks but are still larger than life advertising insurance under Ripe insurance.

My husband was robbed in Barcelona! Never once have Ripe asked him if he’s ok. All they are doing is trying to find any avenue not to settle this claim. We feel like they are treating us as liars! What more evidence do they want? Police reports from Barcelona are not made up. Registering the watch and its serial number as stolen on the Rolex data base isn’t of any benefit if the watch hadn’t been stolen. This is a truly dreadful company. I have my own policy with them that I have had for multiple years. Fair to say I wouldn’t even consider renewing with them.

Under FCA rules insurers must handle claims promptly and fairly. This lot clearly don’t give one hoot about rules or the customer. They may be great at taking your money to insure but they are absolutely appalling when you need to make a genuine claim. You are treated like a criminal with no compassion and only suspicion. Keep away from this lot.

7 September 2026
Unprompted review
Ripe Insurance logo

Reply from Ripe Insurance

Dear Linda,

Thank you for taking the time to share your experience. We are very sorry to hear about the theft of your husband's watch and the distress this incident has understandably caused.

We appreciate how upsetting it can be to experience a theft, particularly while travelling, and we recognise that the claims process may feel frustrating when further information is requested.

As an insurance broker, our role is to arrange and administer policies on behalf of our customers. Claims are assessed by The Davies Group and their appointed claims handling specialists, who are responsible for gathering information and making decisions in line with policy terms and regulatory requirements.

In this case, we understand from the Davies Group that they have been actively engaged in reviewing the claim, along with the Underwriters of the cover, Hiscox Underwriting Ltd, and have been in contact regarding the information required.

We understand that providing additional documentation and answering further questions can feel burdensome, especially when you have already supplied substantial evidence. However, it is common practice for claims handlers to request further information as part of their investigation process, particularly for high-value theft claims, to ensure they have all the information needed to reach a fair and informed decision.

We are sorry that you feel your concerns have not been acknowledged appropriately. Please be assured that neither we nor the claims team seek to imply wrongdoing by customers who submit claims. The purpose of any enquiries is to establish all relevant facts before a decision can be made.

We value your feedback and are sorry that your experience has left you feeling disappointed. We hope the ongoing review of your claim can be concluded as quickly as possible, and we would encourage you to continue working directly with the claims team should they require any further information.

Kind regards,
The Ripe Insurance Team

Rated 4 out of 5 stars

Competitive pricing and easy to set up…

Competitive pricing and easy to set up policy

5 September 2026
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Reply from Ripe Insurance

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Rated 5 out of 5 stars

Great value and easy to use websiteg

Great value and easy to use website

5 September 2026
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Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

easy to get campervan insurance at a…

easy to get campervan insurance at a reasonable price

5 September 2026
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Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

We have been with Ripe insurance for some years.

We have been with Ripe insurance for some time. They are so easy to deal with. Always there for advice. We have never made a claim on our Lodge. But know we are in safe hands.

5 September 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 4 out of 5 stars
Ripe Insurance logo

Reply from Ripe Insurance

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Rated 5 out of 5 stars

Good value for what I needed

The system is very straight forward and clear. It gave me just what I needed for a reasonable price.

5 September 2026
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Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 4 out of 5 stars

Great service when I changed my…

Great service when I changed my caravan. Thank you.

5 September 2026
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Reply from Ripe Insurance

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Rated 5 out of 5 stars

Nice and easy

Nice and easy

5 September 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Hassle free service and minimal year on…

Hassle free service and minimal year on year increases. Happy to recommend 👌

5 September 2026
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Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Quick an easy and reasonably priced …

Quick an easy and reasonably priced insurance

15 August 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 1 out of 5 stars

Since having my watch stolen from my…

Since having my watch stolen from my wrist, Ripe and the David Group have been non communicating with me chasing throughout. I waited 4 weeks, sent everything requested and then a further 3 weeks. I have had an interview at home and still wanting more information when it was provided. Really awful
Service and still no answers to my claim. Would never use them again and won’t be renewing our other policy in October.

4 July 2026
Unprompted review
Ripe Insurance logo

Reply from Ripe Insurance

Hello, thanks for taking the time to leave us a review.

Firstly, we’re really sorry to read this and to hear how frustrated you are.

We completely understand that making a claim is when you expect your insurance to step up so waiting for updates can be stressful, and It’s never our intention for a customer to feel they have to keep chasing our claim handlers at the Davies Group.

As your claim is already being dealt with through the Davies Group formal process, we can’t go into the specifics here. However, your case is still under review and being handled in line with the required procedures. We know this won’t take away the frustration you’re feeling right now, and we do sincerely apologise for any delay with their response.

If you would like to discuss this further with us, please contact us on our website using the following link and reference your policy number: https://help.ripeinsurance.co.uk/hc/en-gb/requests/new

Kind Regards,
The Ripe Valuables Team

Rated 5 out of 5 stars

Easy and efficient to deal with and…

Easy and efficient to deal with and great value

31 August 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Effortless


it was so simple to do, even for me!!!!
Thanks..

30 August 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 1 out of 5 stars

Don’t bother referring a friend

Policy was fairly low cost, however I referred a friend once and also promoted it to others who were interested, at that point Ripe said they could no longer insure other units on the site I’m on. When I contacted them, note (staff were very unhelpful ) they said it was due to the underwriter and they couldn’t insure my site. There have been no claims on our site so basically their “refer a Friend” is FALSE

I now have no peace of mind, should I need to claim or renew .

Their response is utter rubbish, already spoken to them it confirms my loyalty to them and their failure to my very upto date knowledge there are only two units insured with them. Joke !
Their online service is also slow spent hours trying to sort a login problem out, eventually they gave a telephone number but it’s very well hidden if it’s on their website

31 October 2025
Unprompted review
Ripe Insurance logo

Reply from Ripe Insurance

Hello Ian, thank you for taking the time to leave your review.

We're sorry for the disappointment and inconvenience caused when you wanted to renew a friend on your site. We understand this is frustrating and we apologise that this was not clarified for you when you contacted us.

Each insurance provider has its own acceptance criteria, rating, and risk appetite. Unfortunately, due to the volume of caravans we insure per site, the risk becomes greater. This would therefore mean we have a limit on how many we can insure per site. Regrettably, this isn't a decision we're able to override.

We appreciate your feedback, and thank you for your custom over the past few years. You can continue to renew with ourselves, as this would only apply to a new quote at the storage postcode, not your policy itself.

If you would like us to look into this further or discuss your experience in more detail, please contact us directly at caravans@ripeinsurance.co.uk and we can assist you with this. We’re here to help!

Kind regards,
The Ripe Insurance Team

Rated 4 out of 5 stars
Ripe Insurance logo

Reply from Ripe Insurance

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Rated 2 out of 5 stars

Can’t leave a review

Can’t leave a review. Waiting for a answer from a email

30 August 2026
Ripe Insurance logo

Reply from Ripe Insurance

Hello, thank you for taking the time to leave your feedback.

We're sorry to hear that you are awaiting a response from our team. Our customer service team are open 9am to 5.30pm, Monday to Friday (excluding Bank Holidays), 

I can see we responded to you yesterday but have since also reached out via telephone to resolve your query.

If you’d like to discuss this further or need any assistance, please don’t hesitate to get in touch with us at motorhomes@ripeinsurance.co.uk and a member of our team will be happy to help.

Kind regards,
The Ripe Motorhomes Team

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