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Ripe Insurance Reviews 

8,092
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently find the pricing very competitive and reasonable, often securing better deals. The process of obtaining quotes and setting up policies is described as simple, quick, and easy, with many appreciating the straightforward online experience. Staff are frequently praised for being knowledgeable, friendly, and professional, dedicated to customer needs, making interactions pleasant and efficient. However, some people mentioned difficulties with the website, such as confusion with specific cover options or issues saving policy changes. A few customers also experienced service delivery issues, including unexpected admin fees, problems with third-party services, or a perceived decline in personalized interaction.

What people talk about most

Price

Users describe positive interactions with price, frequently highlighting competitive and reasonable pricing,... See more

User experience

Customers generally report positive experiences with the user experience, finding the website and setup... See more

Service

Reviewers mention positive feedback about service, with many expressing satisfaction with the ease and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Website

Reviewers highlight positive aspects of the website, with many finding it simple, easy to navigate, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the first time I phoned Ripe and got connected to Pete I felt confident in the service I was about to receive. Honest questions and answers with no strong sales pitch left me feeling pleased with... See more

Company replied

Rated 5 out of 5 stars

So far obtaining a quote and paying have been very easy to do. Adding in or removing options and updating the price is also easy. The information for breakdown cover for europe and the uk is compreh... See more

Company replied

Rated 5 out of 5 stars

4th year with Ripe caravan insurance. Luckily we haven’t had to make a claim so don’t have an opinion of that. However, it is easy to set up a policy with competitive pricing, prompt forwarding of d... See more

Company replied

Rated 5 out of 5 stars

Took out van insurance with Ripe who by far offered the most competitive price. Bought it online which was easy. We didn't have any of the issues on the website reported by others. It was all very sim... See more


Company details

  1. #72 of 136 best companies in Insurance company
  2. #27 of 38 best companies in Business insurance company
  3. #9 of 13 best companies in Caravan and Motorhome Insurance Company
  4. #129 of 228 best companies in Insurance agency
  5. #4 of 8 best companies in Sports Insurance Company

About Ripe Insurance

Written by the company

Ripe arranges insurance for a wide range of hobbies, lifestyles and businesses. Established in 1998, Ripe has grown to look after over 350,000 policyholders across a portfolio of insurance products - covering everything from boats, caravans and motorhomes to music, cycling, photography and small businesses.

With over 3 million visitors to Ripe websites every year and an Excellent rating on Trustpilot, Ripe has been recognised with multiple Insurance Choice Awards - including Best Big Insurance Company 2023 and Treating Customers Fairly 2023.

The ethos is simple - making insurance easy to buy, simple to understand, jargon-free and excellent value.

Quotes are available online in just a few minutes. If you need to speak to somebody, a UK-based customer service team is available.

🚐 Motorhome Insurance
Arrange motorhome insurance through Ripe.
Get a Motorhome Insurance Quote

🚐 Campervan Insurance
Arrange campervan insurance through Ripe.
Get a Campervan Insurance Quote

🏕️ Caravan Insurance
Arrange caravan insurance through Ripe - tourers, statics and holiday homes.
Get a Caravan Insurance Quote

🏡 Park Home Insurance
Arrange park home insurance through Ripe.
Get a Park Home Insurance Quote

🔫 Shooting Insurance
Arrange shooting and gun insurance through Ripe.
Get a Shooting Insurance Quote

💎 Valuables Insurance
Arrange valuables insurance through Ripe.
Get a Valuables Insurance Quote

💼 Small Business Insurance
Arrange insurance for your small business through Ripe.
Get a Business Insurance Quote

Contact info

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4.6

Excellent

TrustScore 4.5 out of 5

8k reviews

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4.6

All reviews

(8,092)

707 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

BEWARE

BEWARE - Ripe have a highly punitive refund policy on cancellations, offering only 10% refund after 121 days of the policy. I sold my vehicle and they have effectively kept the entire premium (once cancellation fees are added) for 1/3 of the time used on the cover. This is hidden in small print inside policy documents, it’s extremely underhand and possibly breaches UK consumer rights, I will be challenging this with Ripe and if I don’t get a satisfactory outcome I will be contacting the financial ombudsman. Stay well clear of this company.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Straight forward and simple process

Straight forward and simple process. Competitive price with good package of insurance offered. Cheapest and best value on the market. Reviews about claims etc seem positive.

13 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 3 out of 5 stars

Had been with ripe for a couple of…

Had been with ripe for a couple of years never had a problem made a claim last year and was settled within a couple of weeks really no problem came to my renewal and was informed sorry they couldn’t offer me a renewal as the underwriter would not cover me which was Aviva so I started hunting around and got a company coastal insurance who gave me a quote but told me because of my claim there where an additional 20% add on for my claim which I didn’t mind and agreed the quote who was the underwriter only Aviva who ripe said wouldn’t cover me this was not a write off claim damaged panel

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use website and really good…

Easy to use website and really good prices

17 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 3 out of 5 stars

More of the same

At first it seemed reasonably good despite their computer system crashing and the hard working David having to fill in the whole form again. But three days later I received a call from them saying that a typo had resulted in the policy being £5 cheaper and I needed to pay that. I suggested that waiving the £5 would be correct in these circumstances, but that was apparently not possible. They were still the cheapest no-frills policy, but do strike me as a bit unprofessional. David (who dealt with me) was clear, and worked hard despite the company and systems not being supportive to his work. I suspect the organisation is just another bureaucratic money-grabbing entity with bigwigs paid far more than they are worth, and a lack of investment in equipment and employees.

15 July 2026
Rated 5 out of 5 stars

Competative

Competative price and service

15 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Very straight forward

Very straight forward

17 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Not a problem for staff to talk to you…

Not a problem for staff to talk to you and very helpful

17 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Great price,

Great price,
Good insurance coverage
Easy to use website

15 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

This 3rd Year Renewal

This is our 3rd year with Ripe. No claims made but we feel.secure with them

17 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Easy to navigate the website

Easy to navigate the website

13 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Good clear information and…

Good clear information and straightforward.
Good cover.

13 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 3 out of 5 stars

No claim bonus problems

Gave me a great price, and I purchased the policy. However it turned out they didn't accept my no claims bonus because it was from Motability. Therefore I had to leave. They were perfectly nice about it, but I was frustrated that it was not made clear that a no claim bonus was not permitted from Motability.

13 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Hi Liz, thank you for taking the time to leave your review. We’re pleased to hear that you received a competitive quote and that our team was helpful throughout the process.

We’re sorry to hear that your policy could not proceed due to the no claims' bonus not meeting our acceptance criteria. We understand how frustrating this must have been, particularly after receiving a quote you were happy with.

No claims bonus requirements can vary between insurers, and certain types of no claims' history, including those earned through schemes such as Motability, may not always be accepted under standard criteria. We appreciate your feedback regarding the clarity of this information and will continue to review how we communicate these requirements during the quotation process.

Thank you again for considering Ripe Insurance, and we wish you all the best with finding suitable cover for your motorhome.

If you’d like to discuss this further or need any assistance, please don’t hesitate to get in touch with us at motorhomes@ripeinsurance.co.uk and a member of our team will be happy to help.

Kind regards,
The Ripe Motorhomes Team

Rated 5 out of 5 stars

Year 2 and We are very happy with Policy

Have grown in confidence with online application. It is a smooth process and all communication is timely and straightforward. Thank you

13 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Perfect for everything you need and my…

Perfect for everything you need and my good friend joint using my unique code and he got a great deal and I got a £10 voucher

13 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Offered a cheaper quote with same…

Offered a cheaper quote with same coverage. The person i spoke to on the phone was very helpful.

13 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Easy

So easy to discover how much your insurance will be and really easy to sign up and pay, no issues whatsoever

15 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Quick efficient

Quick and efficient

15 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Great competitive quote

Great competitive quote, fast and simple to arrange. Great!

13 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Straight forward process

Straight forward process. Only took a few minutes.

13 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

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