4th year with Ripe caravan insurance. Luckily we haven’t had to make a claim so don’t have an opinion of that. However, it is easy to set up a policy with competitive pricing, prompt forwarding of d... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
So far obtaining a quote and paying have been very easy to do. Adding in or removing options and updating the price is also easy. The information for breakdown cover for europe and the uk is compreh... See more
Company replied
From the first time I phoned Ripe and got connected to Pete I felt confident in the service I was about to receive. Honest questions and answers with no strong sales pitch left me feeling pleased with... See more
Company replied
I’ve been with Ripe insurance for four years easy to contact by email or phone ,I find there pricing to be more than fair would highly recommend this company.
Company replied
Company details
- #74 of 137 best companies in Insurance company
- #27 of 38 best companies in Business insurance company
- #10 of 13 best companies in Caravan and Motorhome Insurance Company
- #132 of 229 best companies in Insurance agency
- #4 of 8 best companies in Sports Insurance Company
About Ripe Insurance
Written by the company
Ripe arranges insurance for a wide range of hobbies, lifestyles and businesses. Established in 1998, Ripe has grown to look after over 350,000 policyholders across a portfolio of insurance products - covering everything from boats, caravans and motorhomes to music, cycling, photography and small businesses.
With over 3 million visitors to Ripe websites every year and an Excellent rating on Trustpilot, Ripe has been recognised with multiple Insurance Choice Awards - including Best Big Insurance Company 2023 and Treating Customers Fairly 2023.
The ethos is simple - making insurance easy to buy, simple to understand, jargon-free and excellent value.
Quotes are available online in just a few minutes. If you need to speak to somebody, a UK-based customer service team is available.
🚐 Motorhome Insurance
Arrange motorhome insurance through Ripe.
Get a Motorhome Insurance Quote
🚐 Campervan Insurance
Arrange campervan insurance through Ripe.
Get a Campervan Insurance Quote
🏕️ Caravan Insurance
Arrange caravan insurance through Ripe - tourers, statics and holiday homes.
Get a Caravan Insurance Quote
🏡 Park Home Insurance
Arrange park home insurance through Ripe.
Get a Park Home Insurance Quote
🔫 Shooting Insurance
Arrange shooting and gun insurance through Ripe.
Get a Shooting Insurance Quote
💎 Valuables Insurance
Arrange valuables insurance through Ripe.
Get a Valuables Insurance Quote
💼 Small Business Insurance
Arrange insurance for your small business through Ripe.
Get a Business Insurance Quote
With over 3 million visitors to Ripe websites every year and an Excellent rating on Trustpilot, Ripe has been recognised with multiple Insurance Choice Awards - including Best Big Insurance Company 2023 and Treating Customers Fairly 2023.
The ethos is simple - making insurance easy to buy, simple to understand, jargon-free and excellent value.
Quotes are available online in just a few minutes. If you need to speak to somebody, a UK-based customer service team is available.
🚐 Motorhome Insurance
Arrange motorhome insurance through Ripe.
Get a Motorhome Insurance Quote
🚐 Campervan Insurance
Arrange campervan insurance through Ripe.
Get a Campervan Insurance Quote
🏕️ Caravan Insurance
Arrange caravan insurance through Ripe - tourers, statics and holiday homes.
Get a Caravan Insurance Quote
🏡 Park Home Insurance
Arrange park home insurance through Ripe.
Get a Park Home Insurance Quote
🔫 Shooting Insurance
Arrange shooting and gun insurance through Ripe.
Get a Shooting Insurance Quote
💎 Valuables Insurance
Arrange valuables insurance through Ripe.
Get a Valuables Insurance Quote
💼 Small Business Insurance
Arrange insurance for your small business through Ripe.
Get a Business Insurance Quote
Contact info
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, United Kingdom
- admin@ripeinsurance.co.uk
- ripeinsurance.co.uk
Like what you've read?
4.6
Excellent
8k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Ripe Insurance
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Reply from Ripe Insurance
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
as above
Hi.
I need to make some important alterations to my caravan insurance so i make a phone call. only to be put on hold and listen to your music.
after some time i hang up without talking to anyone,
You have not got my new bank details. you will not be able to take payment for the insurance,
17 July 2026
Reply from Ripe Insurance
Hi David, thank you for your feedback. We're sorry to hear about your recent experience and apologise for the frustration caused.
We understand how important it is to be able to make changes to your policy, particularly when they relate to your payment details. While there may occasionally be a short wait if our advisers are assisting other customers, our telephone hold times have generally been very low recently. If there is a wait, you may hear hold music until the next available adviser is able to assist.
If you still need to update your bank details, you can contact us by phone on 0800 668 1505, Monday to Friday, 9:00am to 5:30pm (excluding Bank Holidays), and a member of our team will be happy to help. Alternatively, you can get in touch via live chat or email if that is more convenient for you.
We apologise again for the inconvenience and appreciate you taking the time to let us know about your experience. If you would like us to look into this further or discuss your experience in more detail, please contact us directly at caravans@ripeinsurance.co.uk and we can assist you with this. We’re here to help!
Kind regards,
The Ripe Insurance Team
Reply from Ripe Insurance
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Nice and easy,fill in the form and your…
Nice and easy,fill in the form and your done,and so much cheaper too.
18 July 2026
Reply from Ripe Insurance
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Quite annoyed as sent emails to get a…
Quite annoyed as sent emails to get a quote for a camera that was gifted to me. To ensure cover I explained that the camera was a gift and that it is likely more then three years old. I asked if I can still insure this and the representative asked for more details of proof. I went to the effort to get the person who gifted me the camera to write a statement and provide receipts of the camera and a couple of Len’s. I sent this back to Ripe and never heard from them. They have no way to phone on the website as far as I can see. For a camera specific insurer it is very poor. I could not recommend them.
15 July 2026
Unprompted review
Reply from Ripe Insurance
Hi Kim, thank you for taking the time to share your feedback. We're sorry to hear about your experience and apologise for the lack of communication you received. This is not the level of service we aim to provide, particularly for customers looking to arrange a new policy.
Unfortunately, as we do not have enough personal information from your review, we are unable to locate your enquiry or investigate what happened with the documentation you provided. We appreciate the effort you went to in obtaining a statement and proof of purchase, and we're sorry that you were left without an update.
We'd also like to clarify that there are several ways to get in touch with us. You can contact our team by email, live chat, or by phone on 0800 112 4752, Monday to Friday, 9:00am to 5:30pm. We'd be happy to look into this for you and help you obtain the cover you were originally enquiring about.
We appreciate your feedback, as it helps us identify where we can improve our customer experience. If you would like to discuss anything further with us, please contact us on our website using the following link: https://help.ripeinsurance.co.uk/hc/en-gb/requests/new
Kind Regards,
The Ripe Valuables Team
A really efficient and prompt service…
A really efficient and prompt service whilst being surprisingly cheap.
13 July 2026
Reply from Ripe Insurance
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Great service & competitive premium !!!
20 July 2025
Reply from Ripe Insurance
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Reply from Ripe Insurance
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Good insurance company for motorhome…
Good insurance company for motorhome but unfortunately the quote for this year was too expensive for me
18 July 2026
Reply from Ripe Insurance
Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.
Reply from Ripe Insurance
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Reply from Ripe Insurance
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Reply from Ripe Insurance
Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.
BEWARE
BEWARE - Ripe have a highly punitive refund policy on cancellations, offering only 10% refund after 121 days of the policy. I sold my vehicle and they have effectively kept the entire premium (once cancellation fees are added) for 1/3 of the time used on the cover. This is hidden in small print inside policy documents, it’s extremely underhand and possibly breaches UK consumer rights, I will be challenging this with Ripe and if I don’t get a satisfactory outcome I will be contacting the financial ombudsman. Stay well clear of this company.
18 July 2026
Unprompted review
Reply from Ripe Insurance
Hi Anthony,
Thank you for taking the time to leave your feedback.
We're sorry to hear that you're unhappy with your experience and apologise for any frustration caused.
Our cancellation terms, including how any refund is calculated and any applicable charges, are set out in the policy documentation provided at the start of the policy and available on our website 24/7. We appreciate that this outcome has been disappointing for you.
Thank you again for sharing your feedback. If you’d like to discuss this further or need any assistance, please don’t hesitate to get in touch with us at motorhomes@ripeinsurance.co.uk and a member of our team will be happy to help.
Kind regards,
The Ripe Motorhomes Team
Straight forward and simple process
Straight forward and simple process. Competitive price with good package of insurance offered. Cheapest and best value on the market. Reviews about claims etc seem positive.
13 July 2026
Reply from Ripe Insurance
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Had been with ripe for a couple of…
Had been with ripe for a couple of years never had a problem made a claim last year and was settled within a couple of weeks really no problem came to my renewal and was informed sorry they couldn’t offer me a renewal as the underwriter would not cover me which was Aviva so I started hunting around and got a company coastal insurance who gave me a quote but told me because of my claim there where an additional 20% add on for my claim which I didn’t mind and agreed the quote who was the underwriter only Aviva who ripe said wouldn’t cover me this was not a write off claim damaged panel
24 June 2026
Unprompted review
Reply from Ripe Insurance
Hi Norman, thank you for taking the time to leave your review, and we're pleased to hear that your previous claim was settled quickly and without issue.
We're sorry for the disappointment and inconvenience caused when we were unable to offer you a renewal. We understand this was frustrating, particularly as you were able to obtain cover elsewhere with the same underwriter.
While both insurers may use Aviva as an underwriter, each insurance provider has its own acceptance criteria, rating, and risk appetite. Unfortunately, based on your individual circumstances, the decision was made that we were unable to offer cover through Ripe Insurance for a further year. Regrettably, this isn't a decision we're able to override.
We appreciate your feedback, and thank you for your custom over the past few years. We wish you all the best for the future. If you would like us to look into this further or discuss your experience in more detail, please contact us directly at caravans@ripeinsurance.co.uk and we can assist you with this. We’re here to help!
Kind regards,
The Ripe Insurance Team
Reply from Ripe Insurance
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
More of the same
At first it seemed reasonably good despite their computer system crashing and the hard working David having to fill in the whole form again. But three days later I received a call from them saying that a typo had resulted in the policy being £5 cheaper and I needed to pay that. I suggested that waiving the £5 would be correct in these circumstances, but that was apparently not possible. They were still the cheapest no-frills policy, but do strike me as a bit unprofessional. David (who dealt with me) was clear, and worked hard despite the company and systems not being supportive to his work. I suspect the organisation is just another bureaucratic money-grabbing entity with bigwigs paid far more than they are worth, and a lack of investment in equipment and employees.
15 July 2026
Reply from Ripe Insurance
Hi Suzanne, thank you for taking the time to leave your feedback, and we're pleased to hear that David provided clear service and worked hard to support you despite the IT issues experienced during your call.
We'd like to clarify what happened regarding the additional payment. Following the system issues, it was identified that a small human error had been made when your policy details were entered, resulting in the year your motorhome was purchased being recorded incorrectly. Once this was spotted, David contacted you to explain the situation and correct the information.
The £5.85 was not an administration fee or a charge for making the amendment. The age of a motorhome is one of the factors used when calculating the cost of cover, so correcting the purchase year resulted in a revised premium. The additional amount reflected the difference in the cost of the policy based on the correct information, which is why it could not be waived.
We appreciate that this was inconvenient, and we sincerely apologise for the error. While our advisers take great care to ensure all information is entered accurately, occasional mistakes can happen, and we always aim to correct them as quickly and transparently as possible.
Thank you again for your feedback, and we hope you enjoy many happy and safe journeys in your motorhome. If you’d like to discuss this further or need any assistance, please don’t hesitate to get in touch with us at motorhomes@ripeinsurance.co.uk and a member of our team will be happy to help.
Kind regards,
The Ripe Motorhomes Team
Reply from Ripe Insurance
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Reply from Ripe Insurance
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.