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Ripe Insurance Reviews 

8,112
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 730 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the competitive and excellent pricing, often finding it to be the best value and significantly cheaper than other options. Many people appreciate the straightforward and easy process, whether setting up a policy or navigating the website. Reviewers also consistently praise the staff for being helpful, knowledgeable, friendly, and efficient, making interactions a pleasure. However, some customers experienced difficulties with the company's systems or processes, finding them confusing or unprofessional, and occasionally encountering website issues or a lack of direct contact options. A few other people also felt that the pricing was not always the cheapest or that existing customers were not offered the best deals.

What people talk about most

Price

Customers consistently note positive experiences with price, often finding it competitive and offering good... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of use and straightforward... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the ease and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, politeness, and... See more

Website

Consumers find the website to be positive, with many reviewers praising its ease of use, simple navigation,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Straight forward and simple process. Competitive price with good package of insurance offered. Cheapest and best value on the market. Reviews about claims etc seem positive.

Company replied

Rated 5 out of 5 stars

4th year with Ripe caravan insurance. Luckily we haven’t had to make a claim so don’t have an opinion of that. However, it is easy to set up a policy with competitive pricing, prompt forwarding of d... See more

Company replied

Rated 5 out of 5 stars

So far obtaining a quote and paying have been very easy to do. Adding in or removing options and updating the price is also easy. The information for breakdown cover for europe and the uk is compreh... See more

Company replied

Rated 5 out of 5 stars

From the first time I phoned Ripe and got connected to Pete I felt confident in the service I was about to receive. Honest questions and answers with no strong sales pitch left me feeling pleased with... See more

Company replied


Company details

  1. #74 of 137 best companies in Insurance company
  2. #27 of 38 best companies in Business insurance company
  3. #10 of 13 best companies in Caravan and Motorhome Insurance Company
  4. #132 of 229 best companies in Insurance agency
  5. #4 of 8 best companies in Sports Insurance Company

About Ripe Insurance

Written by the company

Ripe arranges insurance for a wide range of hobbies, lifestyles and businesses. Established in 1998, Ripe has grown to look after over 350,000 policyholders across a portfolio of insurance products - covering everything from boats, caravans and motorhomes to music, cycling, photography and small businesses.

With over 3 million visitors to Ripe websites every year and an Excellent rating on Trustpilot, Ripe has been recognised with multiple Insurance Choice Awards - including Best Big Insurance Company 2023 and Treating Customers Fairly 2023.

The ethos is simple - making insurance easy to buy, simple to understand, jargon-free and excellent value.

Quotes are available online in just a few minutes. If you need to speak to somebody, a UK-based customer service team is available.

🚐 Motorhome Insurance
Arrange motorhome insurance through Ripe.
Get a Motorhome Insurance Quote

🚐 Campervan Insurance
Arrange campervan insurance through Ripe.
Get a Campervan Insurance Quote

🏕️ Caravan Insurance
Arrange caravan insurance through Ripe - tourers, statics and holiday homes.
Get a Caravan Insurance Quote

🏡 Park Home Insurance
Arrange park home insurance through Ripe.
Get a Park Home Insurance Quote

🔫 Shooting Insurance
Arrange shooting and gun insurance through Ripe.
Get a Shooting Insurance Quote

💎 Valuables Insurance
Arrange valuables insurance through Ripe.
Get a Valuables Insurance Quote

💼 Small Business Insurance
Arrange insurance for your small business through Ripe.
Get a Business Insurance Quote

Contact info

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4.6

Excellent

TrustScore 4.5 out of 5

8k reviews

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4.6

All reviews

(8,112)

723 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Every time is so simple to insure with…

Every time is so simple to insure with you thank you

26 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 4 out of 5 stars

Insurance with minimum fuss

I managed to organise my insurance cover with the minimum of fuss.

13 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Rated 5 out of 5 stars

Ripe Insurance offered everything that…

Ripe Insurance offered everything that I needed and that’s a reasonable price

13 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Wayne

I was very happy to give Ripe my business this year as Wayne was very helpful explaining the policy to me plus the quote he gave me beat every other insurer, he is a very good asset to your company.

25 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Great service and great price

Great service and great price

25 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Simple annual renewal process

Simple annual renewal process. With only a small premium increase.

25 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Right price

Right price, helpfulness,polite ,

13 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Excellent Service

Super service excellent friendly staff

30 June 2026
Unprompted review
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, very professional

19 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 1 out of 5 stars

as above

Hi.
I need to make some important alterations to my caravan insurance so i make a phone call. only to be put on hold and listen to your music.
after some time i hang up without talking to anyone,

You have not got my new bank details. you will not be able to take payment for the insurance,

17 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Hi David, thank you for your feedback. We're sorry to hear about your recent experience and apologise for the frustration caused.

We understand how important it is to be able to make changes to your policy, particularly when they relate to your payment details. While there may occasionally be a short wait if our advisers are assisting other customers, our telephone hold times have generally been very low recently. If there is a wait, you may hear hold music until the next available adviser is able to assist.

If you still need to update your bank details, you can contact us by phone on 0800 668 1505, Monday to Friday, 9:00am to 5:30pm (excluding Bank Holidays), and a member of our team will be happy to help. Alternatively, you can get in touch via live chat or email if that is more convenient for you.

We apologise again for the inconvenience and appreciate you taking the time to let us know about your experience. If you would like us to look into this further or discuss your experience in more detail, please contact us directly at caravans@ripeinsurance.co.uk and we can assist you with this. We’re here to help!

Kind regards,
The Ripe Insurance Team

Rated 5 out of 5 stars

Pete was so helpful and easy to deal…

Pete was so helpful and easy to deal with.

18 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Nice and easy,fill in the form and your…

Nice and easy,fill in the form and your done,and so much cheaper too.

18 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 1 out of 5 stars

Quite annoyed as sent emails to get a…

Quite annoyed as sent emails to get a quote for a camera that was gifted to me. To ensure cover I explained that the camera was a gift and that it is likely more then three years old. I asked if I can still insure this and the representative asked for more details of proof. I went to the effort to get the person who gifted me the camera to write a statement and provide receipts of the camera and a couple of Len’s. I sent this back to Ripe and never heard from them. They have no way to phone on the website as far as I can see. For a camera specific insurer it is very poor. I could not recommend them.

15 July 2026
Unprompted review
Ripe Insurance logo

Reply from Ripe Insurance

Hi Kim, thank you for taking the time to share your feedback. We're sorry to hear about your experience and apologise for the lack of communication you received. This is not the level of service we aim to provide, particularly for customers looking to arrange a new policy.

Unfortunately, as we do not have enough personal information from your review, we are unable to locate your enquiry or investigate what happened with the documentation you provided. We appreciate the effort you went to in obtaining a statement and proof of purchase, and we're sorry that you were left without an update.

We'd also like to clarify that there are several ways to get in touch with us. You can contact our team by email, live chat, or by phone on 0800 112 4752, Monday to Friday, 9:00am to 5:30pm. We'd be happy to look into this for you and help you obtain the cover you were originally enquiring about.

We appreciate your feedback, as it helps us identify where we can improve our customer experience. If you would like to discuss anything further with us, please contact us on our website using the following link: https://help.ripeinsurance.co.uk/hc/en-gb/requests/new

Kind Regards,
The Ripe Valuables Team

Rated 5 out of 5 stars

A really efficient and prompt service…

A really efficient and prompt service whilst being surprisingly cheap.

13 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Easy to insure

Easy to insure. Easy to understand form online.

18 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 4 out of 5 stars

Good insurance company for motorhome…

Good insurance company for motorhome but unfortunately the quote for this year was too expensive for me

18 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Rated 5 out of 5 stars

All good sorted no problem

All good sorted no problem

18 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Great value

Very easy and straight forward process. Price was very competitive

14 July 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

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