Fantastic product ( front composite door) and a brilliant range of products at a reasonable cost. Everybody from the admin team, fitters and all others involved made the process of having a new door... See more
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Roofriendly are one of Lincolnshire's oldest suppliers of double glazing and home improvement products across Lincolnshire. We're family run & during the last 22 years, our highly skilled team have completed over 15,000 installations of windows, doors and conservatory's across Lincolnshire and Nottinghamshire.
Contact info
Unit 1 Witham Point Wavell Drive, LN3 4PL, Lincoln, United Kingdom
- 01522 522200
- info@roofriendly.co.uk
- www.roofriendly.co.uk
Replied to 50% of negative reviews
Typically replies within 1 week
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Recently had a front door replaced by…
Recently had a front door replaced by this company, the salesperson Erik was very personable and pleasant, taking the time to go through various options with me.
The quote was less than other companies and the wait time short.
Ash the fitter was very professional with great attention to detail, even when the job turned out to be a little more complex than expected, adaptions were made with no fuss, with the boss of the company delivering additional materials ( no extra cost).
I was very apprehensive as the door is quite unusual with two triangular windows above….. but all were replaced to an excellent standard and I’m really pleased with the finished result .
I have had several compliments on it and I have recommended them to others on the street.
New windows
Just had 4 windows fitted by Colin. Can't thank Colin enough, his workmanship is excellent. The windows are of a very high quality and look great.We are so pleased with them. Will definitely recommend to anyone looking to replace windows.
Happy Customer
Colin came on Friday to fit 3 windows. Arrived promptly as arranged and worked hard and with a professional attitude all day.
Very pleased with the finish and his attention to detail
We are delighted with the quality of the windows
Had a visit from Lisa
Had a visit from Lisa, sales manager, yesterday. Quoted for 9 new windows. No pressure, no hard sell, just the facts and demonstration of product. Very friendly engagement and we were astounded at the booking to fit in just 3 weeks.
Excellent service from Rob Moore
Excellent service from Rob Moore. Very informative & helpful in guiding us in making our choices.
J.P Thomas

Reply from Roofriendly
Trustworthy, competent and professional
Fantastic experience from the first sales visit ( not too pushy) , organising installation and having Luke and Chris here for 2 days to put 9 windows in. Exceeded our expectations.

Reply from Roofriendly
Great surveyor
Just had surveyor ( Grahame) round to double check measurements for impending window/door/facia & guttering replacement.
Grahame was very polite and courteous, arrived a little late after calling ahead to let us know, which wasn’t an issue. All process thoroughly checked ( and recorded).
Looking forward to seeing the final results.

Reply from Roofriendly
Just had my third lot of windows
Just had my third lot of windows installed by Roofriendly and really pleased!
The whole team are fabulous and the service and products are excellent.
Thank you especially to the fitters Colin (last two times) and Ashley this time for such care and attention to detail.

Reply from Roofriendly
Professional people doing a professional job
Whilst I wasn't happy with our old conservatory roof, it wasn't actually causing me a problem; for example, it wasn't leaking. But it wasn't in great shape. So when I got a knock on our door and a guy was there offering me a leaflet on conservatories from a company called Roofriendly, I decided to listen. He was personable, professional and not 'salesy' in any way. Long story short - we spent £8K on a new roof. The people we were in contact with from Roofriendly during the process from start to finish were professional and we're very happy with the outcome. Rob who came to measure up was easy to deal with and easy to chat to. Graham the surveyor was a very pleasant chap as well as being helpful and informative. Luke and Chris who installed the new roof over a day and a half, were friendly, punctual, worked hard and (admittedly, to my layman's eye), have done a good job. Our conservatory looks and (strangely) 'feels' better, more solid. I'm very happy to recommend this company.

Reply from Roofriendly
A real asset to the company…
Just had a meeting for a quote for new windows with a lovely young man called Erik. He was polite, well mannered and courteous. He was very knowledgeable and very professional. An asset to the company.
I am very much looking forward to having my triple glazed windows fitted soon.

Reply from Roofriendly
Everything was great
Everything was great. From placing the order through to install. This is the second time we have used them and would recommend them.

Reply from Roofriendly
Just amazing from beginning to end
Just amazing from beginning to end, the quality of the work, the quality of the materials but most of all how respectful and tidy the team were when working in my home. It’s hard to have people working in your own space and we have dogs too but they were brilliant we felt comfortable with team and they made sure the dogs where made a fuss of too. They took great care when coming and going.
Thank you to the team even the admin staff were lovely.

Reply from Roofriendly
Had full house makeover - Well pleased.
Had full house makeover, windows and door. Great job. Well pleased. So no hesitation when it came time to replace the conservatory. Lisa just as knowledgeable and helpful. Lots of ideas discussed. No pressure and worked with us to meet our needs. Would highly recommend.
Rob was very friendly and informative
Rob was very friendly and informative, coming up with good alternative ideas and solutions for our problems.
Gave us on the spot figures to work from and no pressure to complete any deal.
Would highly recommend
A great quote. Lisa was very knowledgable and had a clear and in depth appreciation of products and options. Would highly recommend 👍👍👍
Erik visited the property and explained…
Erik visited the property and explained all options open to us in a clear way. He was very knowledgeable about the different products available and gave advice in respect of our best options.
Erik was friendly, approachable, knowledgeable, reliable (called/texted/arrived when he said he would) and not a 'pushy' salesperson.

Reply from Roofriendly
Excellent Windows and Great Front and…
Excellent Windows and Great Front and Back doors, they look amazing , Triple glazed so much warmer had to turn down the heating . Brilliant service.
Paul H sleaford

Reply from Roofriendly
We thought the presentation was very…
We thought the presentation was very good helpful and explained very well to us regarding the double and the triple glazing by Lise Burges and being good for time for the appointment as well

Reply from Roofriendly
Excellent company
Excellent company, reliable and competitive prices. They keep you informed all the way through the process from choosing to booking, paying a deposit and fitting. All done at a convenience to suit. The fitter we had (second time now) is very reliable and efficient, so clean and tidy. Cannot complain about anything and would definitely recommend, this is our second window, so pleased with the outcome.

Reply from Roofriendly
Excellent service from the team at…
Excellent service from the team at Roofriendly. Thank you so much for our new windows. It was such a pleasure dealing with a dedicated company. I can fully recommend them.

Reply from Roofriendly
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