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Saltrock Clothing Reviews 

27,749
•
TrustScore 5 out of 5

4.8

Activewear shop
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Review summary

Created with AI, based on recent reviews

Considering 6,180 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic quality of the clothing, noting that the fabrics feel luxurious, colors are vibrant, and items fit perfectly. People also deeply appreciate the incredibly friendly and helpful staff found in stores, alongside the wonderful sale prices that provide exceptional overall value for money. Though some customers experienced frustration, mentioning that delivery times were occasionally much slower than expected or took significantly longer than initially promised. Shoppers explained having to wait over a week or even multiple weeks for their online orders to finally arrive safely at their homes.

What people talk about most

Product

Reviewers highlight high satisfaction with the product, frequently praising the excellent quality,... See more

Staff

Consumers find staff to be exceptionally helpful, friendly, and knowledgeable during their visits. Reviewers... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the apparel, materials,... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting prompt arrivals, helpful... See more

Price

Customers consistently note positive experiences with price, highlighting excellent sale items and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm new to Saltrock and shopped whilst visiting a beach in Northumberland. Staff were friendly. Although a small store there were fabulous autumn colours of casual, sea, surf clothing. Cotton tees fel... See more

Rated 5 out of 5 stars

Always make a visit to Saltrock shops when l am in Bournemouth,Poole,and purchase a top or two .This was my first time buying on line.Bought two hoodies one for myself and one for my husband,as always... See more

Rated 5 out of 5 stars

Easy & quick delivery. Both the jumper-(M)& T-shirt (16)fit perfectly. Lovely colours, just as in the pictures, comfortable & quality material. Bought in the sale so I’m delighted with my order.

Rated 5 out of 5 stars

Unfortunately a body board I bought in store was damaged when I removed the packaging. I emailed Saltrock they got straight back to me and put it right immediately. I was so impressed. Haven’t had thi... See more

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Company details

  1. Activewear shop
  2. also in
  3. Bags and luggage shop
  4. Children's clothes shop
  5. Clothing Shop
  6. Ladies' clothes shop
  7. Men's clothes shop
  8. Sunglasses shop

Written by the company

Today the Saltrock family is stronger than ever, sharing the surfing ideal with the people from the surfing community and those outside with the same values and attitudes. Still run by some of the original team, we design for the lifestyle we love - fun, creativity and laughter is the lifeblood of Saltrock. We love the British coastline and all it has to offer, we're passionate about having the freedom to express ourselves and we surf until the sun goes down (when we get the chance!). Saltrock is a true British success story proving that with imagination, a great team and a strong will to succeed, anything is possible.

Contact info

4.8

Excellent

TrustScore 5 out of 5

28k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.8

All reviews

(27,749)

5,785 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Unwanted emails

Store, staff, clothes all great. Loss of stars is for invading my mailbox with feedback spam when I didn't give permission for my email to be used in this way. Cashier in-store asked "can I get your email to send a receipt"... Quality clothes but GDPR policy needs addressing.

30 September 2026
Saltrock Clothing logo

Reply from Saltrock Clothing

Hi there,

Thank you for taking the time to leave us a review.

We're delighted to hear that you found our store, staff and clothing to be great. However, we're very sorry to learn of your concerns regarding the emails you received following your purchase.

We take feedback regarding customer communications and data privacy very seriously, and we apologise for any frustration this may have caused.

We would be grateful if you could email us at customerservice@saltrock.com and we will be happy to assist you further with this matter.

Thank you again for bringing this to our attention.

Kindest Regards,

Saltrock

Rated 5 out of 5 stars

Conway

Nice shop in Conway. My partner & both found lovely fleeces to keep us warm. Comfortable and warm. Cosy and stylish.

4 October 2026
Rated 5 out of 5 stars

Another great shopping experience.

It is always a pleasure to visit Saltrock in Totnes! The staff are friendly, professional and always ready to help.

The clothes are good quality, fit well, last and wash well! In fact a good amount of my total wardrobe is Saltrock.

It is my go to store when I am looking for casual clothes!

3 October 2026
Rated 5 out of 5 stars

Happy customer .

Doesent matter which shop you go into all the staff are frendly and very helpful .
The sizes are refreshingly accurate the qulity is very good and prices seem to be right for the product .

4 October 2026

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