seethelight Reviews 

I felt like I was in safe hands and the process was quick and effective, what made this experience better was I actually spoke with an advisor rather than an AI bot so I could ask genuine questions and get actual responses back, I’m a first time house buyer so all of this it quite overwhelming yet seethelight made it very stress free and easy to understand.

This was so easy to contact them and deal with what I needed can’t fault them 5 stars from me

Fantastic customer service from Ariel.

Friendly service

The agent was very understanding and helpful

Excellent very helpful & friendly

Service is great help me settle my brodband on the phone.

Pretty reliable internet with a decent price, can’t complain. However, the point of this review was to call out an excellent customer service team member called Ariel. He was helping me diagnose an issue yesterday and was very knowledgable, professional and warm in his manner. He made a pretty frustrating internet issue much better - he’s a credit to the organisation. Ps, I saw that Spain won yesterday too, vamos amigo!

Provided reliable, fast broadband for over a year to my family. Friendly customer service, Jake is a gem.. helpful, understanding and very friendly. Would recommend!

I am 87 and I received exceptional courtesy
And patient help with my order
Thank you!

Excellent service

Great customer service

Helen was fantastic at sorting out my problem and explaining the payment system very clearly. She also organised a new contract with a seamless transfer and no anticipated disruption.

Good and quick

Well,well,well, See the Light, strange things took place this week end just gone, where YOU kept saying the fault was at MY end and with MY equipment and YOU would not send out an engineer, all of a sudden without any intervention for me my speed has increased to the contracted amount!!!!!well can you explain it, I bey you cant, because your company blamed me in the first place, do you have egg on your face now??, and by the way, can I please have the 5 days credit you owe me for the incorrect speed from the contract start date.

I have not had internet for 2 days, l don’t need to pay for such a poor service. I have called customer service today at 0800hrs and had to wake my son up to do the checks because I needed to go to work in the office because I cannot work from home without good internet or WiFi calls. The female customer service support said she was going to arrange an appointment with the engineer and no one showed up. I had a similar problem in March 2026 and was told that a new router would resolve the issue. I have been with See The Light since 2018 and it is time to move on. Tired of chasing a dead horse and wasting time and money 😕

Scarlet assisted us in ordering our broadband package for our new property. I called 3 other providers on the ONFL network. This was by far the most informative agent we dealt with. Everything from choosing the package, informing on set up, delivery, payments and even scenarios if we were to leave the property prior to the 24 months. Glad that I was able to get this solved today quickly after 2 weeks messing around with another provider.

If I wasn't moving into a different county I would never leave this company I've been with them now for a good 8/9 years! I haven't had one problem customer service are polite and friendly the service I've received has been outstanding sad to go to be honest, I highly recommend seethelight