Shilabs Private Limited Reviews 97

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very satisfied with the work Shilabs is doing. The team has done a fantastic job improving the ranking of our website. Raj has been a huge part of our success.

Rated 5 out of 5 stars

I've been working with Shilabs over the past couple of months on website design, social media marketing, and SEO. Shilabs has exceeded my expectations at every step along the way -- at a fraction o... See more

Company replied

Rated 5 out of 5 stars

I’ve been working with Shilabs and their team—especially Sanjita & Jazmine—who has been managing my account. The results speak for themselves: my website is now ranking on top for most of my targeted... See more

Rated 5 out of 5 stars

Would like to commend Raj at Shilabs for his OUTSTANDING work over the past 6 years for our international medical company called Regent Street Clinic™️. This company is accessible, trustworthy, hon... See more

Company replied

Company details

  1. Search engine company
  2. Business development service
  3. Social media agency
  4. Software company
  5. Web designer

Written by the company

An award-winning team that offers intuitive design, expert SEO, social media solutions, as well as advanced train business-changing success for the brand.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

97 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’m genuinely impressed

I’m genuinely impressed! Such a smooth and professional experience from start to finish. Shilabs is an incredibly reliable agency indeed! Special thanks to Greg and Pallavi for their excellent communication, kindness, and constant support. 😊

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend Shilabs for SEO and digital marketing!

I’ve been working with Shilabs and their team—especially Sanjita & Jazmine—who has been managing my account. The results speak for themselves: my website is now ranking on top for most of my targeted keywords, and the traffic has increased significantly. Sanjita’s attention to detail, constant follow-up, and smart strategy really made a difference. Thank you for the great work!

1 March 2025
Unprompted review
Rated 2 out of 5 stars

Unprofessional staff and no results at all

My name is Mak Muranovic from Art and Tours Sarajevo and we are selling tour packages since 2018. I just want to tell what happened to me and this company Shilabs.

Firstly, if they get your number, they will chase you for months to start business with them with all fake promises. They tell you one price which includes everything, then they ask you how much you will pay more to complete the process.

In the very start of our cooperation they sent me blogs that were AI generated fully and it was easy to discover that. After talking to them, they said sorry, we will get you a blog from a writer. I could not believe what I have experienced.

Furthermore, after spending 2400$ and almost 5 months of work, I received 0$ and no bookings from any customer in the world. They promised that it will take mostly 4 months so that bookings will start. When I asked why it is taking so long, they just replied you need to trust me. So, not professional at all.

And the most important, I received a message on whatsapp from a customer who founded me on Viator, then entered my website and informed that there is no option to book a tour. I was so confused, I entered the website and when you scroll the page down the pictures and content is repeating the same. When I texted them for this issue, they respond it is not our fault.

Please, have in mind they I passed them the C Panel access with username and password, and the website was 3 years healthy before they ruined it. Without the access they cannot post blogs, so no one else was able to destroy the website.

You are probably now asking yourself why I gave 2 stars after this situations with Shilabs, only due to Jasmine, who has been polite.

To conclude, unprofessional service.

3 April 2025
Unprompted review
Shilabs Private Limited logo

Reply from Shilabs Private Limited

Dear Mak Muranovic,

Thank you for sharing your concerns. At Shilabs, we believe that every experience—whether a success or a lesson—helps us grow, but we never fail to attend to our customers and address their claims or concerns with the utmost seriousness.

We are currently conducting an internal investigation to verify all aspects of our collaboration, including:

- The duration of our engagement and the progress made.
- Whether your account manager had addressed your concerns by assigning a new writer and whether the second writer met expectations.
- The level of website access granted to us and how frequently our team accessed it.
- Reviewing CPanel access logs with your hosting provider to check if there were any unauthorized logins or modifications from other sources.

Please allow us some time to complete this process. The concerned authority from our team will be in touch with you shortly to discuss our findings and possible resolutions.

We appreciate your patience and cooperation.

Best regards,
CEO
Shilabs

Rated 5 out of 5 stars

The team has been incredibly professional, responsive, and proactive.

Working with Shilabs SEO services has been a game-changer for Pure Earth. Over the past few years, their expertise and dedication has improved our website's SEO, making us more visible to our audience and driving meaningful growth in sales. The team has been incredibly professional, responsive, and proactive. Thank you, Shilabs and particulary Suv, for being a reliable partner in growing our brand!

15 January 2025
Unprompted review
Rated 1 out of 5 stars

This company has been in decline now…

This company has been in decline now for at least 2 years and has neglected to inform me of recent changes, charges due and so on.
I have now found another site manager here in Europe not only to monitor my web business but also to update and reconstruct my website . Shilabs totally failed to inform me of maintenance charges for almost 2 years, blaming it on the pandemic etc., which is not true.
After receiving a warning from my domain provider I contacted them and they scurried to catch up , overcharging me in the process! They wanted $300 in advance of any updates or changes made and refused to give me my data (username +PW) until I paid them to refresh the site!
I am now with another provider who has now encountered some questionable tampering with my site texts but who has erased them and restored my site to its original state. Of course we will now update and make changes, but thanks to Shilabs I almost lost the ENTIRE website!
And finally, be careful as they do not speak good English here which also proved to be frustrating.

26 December 2024
Unprompted review
Shilabs Private Limited logo

Reply from Shilabs Private Limited

Thank you for your feedback. I am personally looking into the concerns you’ve raised and working closely with my team to address them promptly. While I believe my team has always been dedicated to assisting our clients, I will thoroughly review this situation to ensure nothing was overlooked.

Your login credentials have been securely sent to your registered email. If you have any further concerns or require additional assistance, please don’t hesitate to contact me directly at support@shilabs.digital.

We appreciate your patience and understanding as we work towards resolving this matter to your satisfaction.

Rated 5 out of 5 stars

Back to business with Shilabs

Back to business with Shilabs. So far so good! Happy to be back

19 October 2024
Unprompted review
Shilabs Private Limited logo

Reply from Shilabs Private Limited

Thank you for your kind words and trust in Shilabs! We're thrilled to have you back with us and are committed to delivering the best results for your business. Looking forward to achieving great success together.

Rated 5 out of 5 stars

I had an exceptional experience with…

I had an exceptional experience with Shilabs. Their team, including Mr. Raj and Jazmine, has been incredibly professional and attentive. Their dedication and support made my experience highly satisfactory. I highly recommend their services to anyone seeking top-quality solutions with excellent customer service.

30 August 2024
Unprompted review
Shilabs Private Limited logo

Reply from Shilabs Private Limited

Thank you so much, Andrew, for your wonderful feedback! We’re delighted to hear that you had an exceptional experience with Shilabs and that Raj and Jazmine’s dedication made such a positive impact. We strive to provide top-quality solutions with outstanding customer service, and your recommendation means the world to us.

Rated 1 out of 5 stars

Cheating your words so not happy

Cheating your words

5 June 2024
Unprompted review
Shilabs Private Limited logo

Reply from Shilabs Private Limited

Dear Niraj Tomar,

We have no record of your interaction with our company, and we believe this review may be fake. Please contact our customer service team at support@shilabs.digital if you have any genuine concerns.

Rated 5 out of 5 stars

Shilabs have created a brand new…

Suv Sarangi and his team from Shilabs have created a brand new website for my company. Looks great and very user friendly.
They have also done a lot of background work promoting my business
Im very happy with the whole process
Im also getting good feedback from my customers
Well done the team at Shilabs for a great effort

30 April 2024
Unprompted review
Shilabs Private Limited logo

Reply from Shilabs Private Limited

Dear Kevin Brown,

Thank you for your wonderful review! We're thrilled to hear that you're happy with your new website and the promotional work we've done. Your positive feedback is greatly appreciated and motivates us to keep delivering our best.

Rated 5 out of 5 stars

Great for SEO and page 1

We’ve worked with Raj and his team for 3 years and they have assisted us in getting our page to the highest levels.
Very quick to respond and understand our buisness needs. Would highly recommend.

2 April 2024
Unprompted review
Shilabs Private Limited logo

Reply from Shilabs Private Limited

Thank you for your kind words and recommendation! We're thrilled to have supported your business's growth over the last three years. Your satisfaction is our top priority, and we look forward to continuing our successful partnership.

Rated 5 out of 5 stars

I highly recommend Shilabs for SEO.

Thanks to their SEO services, my website's visitors have increased by 100% and conversions have doubled, while spending less money than previously on Google Ads.
Sanjita and her team at Shilabs are highly professional, they provide me with monthly reports on their progress and a clear plan of action for further optimization.
Their services ranked my website on the first page of search engines increasing website traffic, leads, and sales. Highly recommended!

29 February 2024
Unprompted review
Shilabs Private Limited logo

Reply from Shilabs Private Limited

Thank you, Hernan, for the fantastic review! We're thrilled to hear about your doubled conversions and increased traffic thanks to our SEO services. Your praise for Sanjita and our team means the world to us. We look forward to continuing our successful partnership and keeping your website on the first page.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look