Furbo Pet Camera Reviews 119

TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, most reviewers were somewhat happy with their experience overall. Many customers are really pleased with their purchase, finding the camera to be a great tool for monitoring their pets and providing peace of mind when they are away from home. They appreciate features like alerts for unusual behavior, the ability to capture pictures, and the treat-tossing function, which helps with training and managing barking. Some even credit the device with alerting them to potential dangers in their home, highlighting its value beyond just pet monitoring. However, some people were dissatisfied with the product and its associated services. Many users report significant issues with the app and camera connectivity, stating that the software is buggy and often fails to connect or crashes. There is also widespread frustration regarding the subscription model, with customers feeling misled about required subscriptions for basic features and experiencing problems with customer service, which some describe as unhelpful and difficult to reach.

What people talk about most

Product

Reviewers highlight ambiguous aspects of the product, with many expressing satisfaction, finding it helpful... See more

Subscription

Customers had negative experiences with subscription, with many reviewers expressing dissatisfaction and... See more

User experience

Reviewers mention ambiguous feedback about user experience, with many praising features like treat tossing,... See more

Application

Consumers find the app to be ambiguous, with some praising its notification features and ability to provide... See more

Customer service

Users describe negative interactions with customer service, often feeling confused and blamed for issues.... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The onboarding and purchasing experience should be a warning as to how bad their product is. They will not allow you to buy more than 2, they don't include a charger (and don't tell you that till... See more

Rated 1 out of 5 stars

Wouldn’t recommend! The whole point of this camera was to offer me reassurance that my pets are ok when I’m at work but 8 times out of 10 the camera doesn’t connect. I paid for the subscription which... See more

Rated 1 out of 5 stars

I have had Furbo for eight years and always had trouble connecting it. I went to use it after a break and it would not connect to the Wi-Fi. I was told that as I haven’t used it enough, the hardware h... See more

Rated 1 out of 5 stars

No adapter is a bad start. No clear instructions makes it worse. Concentrating on getting a subscription BEFORE the basics are even up and running was the final straw. I tried help and then decided to... See more


2.9

Average

TrustScore 3 out of 5

119 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

If I could rate it a 10 I would

If I could rate it a 10 I would. The Furbo camera actually saved my puppy’s life. I know this is going to sound crazy, but there was someone that was coming into our home that we thought was trustworthy that I believe was smothering my puppy, and she was in and out of the Pet emergency started having seizures from the trauma, and all the vets were saying that this person had nothing to do with it, but it was very uncanny how every time that person was over my dog ended up in the Pet emergency. I started to think that I was crazy. I ended up getting the Furbo camera to monitor the seizures and I actually caught this person on camera abusing my puppy.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Furbo alerted us before disaster!

Furbo has changed our household. We have 6 cats and 4 dogs. Furbo alerts us for everything! The subscription is 100% worth it. We recently had gone out of town (animals being boarded) and Furbo had given me an alert that an alarm was going off. We opened the app to hear our fire alarms blasting and our oven glowing red. We had a freak accident- a big storm went though and caused a power surge and with that the oven put itself in self cleaning mode. Without Furbo, we would have never known. From animal safety to general home care, furbo is worth it. Furbo will alert us with alarm noises, the sound of glass breaking, animal zoomies, animal bathroom accidents and so much more. We will keep Furbo as a part of our family now. 10/10 recommend!

30 May 2026
Unprompted review
Rated 1 out of 5 stars

Do not prebuy the lifetime subscription, they lie

We purchased the pet camera with the lifetime subscription. Our bundle was 184$ instead of the 48$ option where you still pay the subscription.
The company did not include what they sold us and refuse to fix it. We still have to subscribe to use the listed features. We spent an extra $136 for literally NO BENEFIT, and they robbed us.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Furbo camera review

One of the best cameras out there, we find it so helpful and gives us a piece of mind when we are away from home just to keep an eye on our furbaby

10 May 2026
Rated 5 out of 5 stars

It’s just so nice to know were ever you…

It’s just so nice to know were ever you go you can keep your eyes on your pet and she just loves the treats It’s one of the best things I’ve purchased for my little one plus the fact it’s good to know I can speak to her if ever I go out which is a added bonus

10 May 2026
Rated 5 out of 5 stars

Well worth the money!!

I dont know what we would do without our Furbos! I was reluctant to buy one as they were quite a bit more expensive than the others we were looking at but I am SO pleased we did and now we have three!!! They are so incredibly worth it. I have dogs with anxiety and I have just lost my little one who I was nursing through a brain tumour. The Furbo quite literally gave us peace of mind and support through everything. It notified me if she had a seizure etc and I was in the other room. It has also let me know that a glass was smashed in the same room as my little one, so I could go and clear it and make it safe. Please do not be put off by the price, once you see what it does you will realise that it is actually good value for money!

14 April 2026
Rated 5 out of 5 stars

My old Furbo would not connect to WiFi

My old Furbo would not connect to WiFi. Thoroughly investigated using technical support. Although my device was out of warranty I was given a discount on a replacement which arrived promptly. The original device was 5 years old so very satisfied with the service I received.

5 March 2026
Rated 1 out of 5 stars

While the camera works well the…

While the camera works well the constant subscriptions and automatic subscription sign ups are disgraceful. An expensive camera that is the same exact as my k mart one, but with a lot more money put into marketing and useless subscription based products that do not enhance the product at all.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

It’s great, I love that I can see my dog when I’m not in, it’s reassuring to watch her relaxed. She loves the food dispenser and goes to sit by the Furbo when she here’s it make a noise, waiting for her treat. Getting the notifications is great and I love that it will play calming music if she’s barking for too long and then gives a treat when she’s stopped

2 April 2026

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