SIMP Services - Boiler Installation and Bathrooms Reviews 106

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Steer clear, 1 star as the lowest i can give ! Left my house in a damaged state , promised to put right then stopped all communication, happy to supply videos, photos and correspondence from director... See more

Rated 5 out of 5 stars

Thank you Ralph, Phil, and brothers Jamie & Jordan for your advice and guidance and fitting of a new replacement combi boiler. Brilliant team who are all professionals, courteous and polite . Jamie &... See more

Rated 1 out of 5 stars

Have wasted soooo much time with this co. (now back trading as A&B. Renewables - they seem to have changed name so many times!!). They had all my details, sent a surveyor out who drilled lots of ho... See more

Rated 5 out of 5 stars

Boiler broke on Monday Surveyor attended Monday afternoon Engineer fitted Tuesday. No trying to sell us something we didn't need. Old boiler taken away too Kept fully informed by the office as to... See more

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Company details

  1. Central Heating Service
  2. Gas installation service
  3. Plumber

Written by the company

Boiler Installation, Boiler Repair, Plumbing and Bathroom Renovation experts If you are looking for a company that offers exceptional central heating and plumbing services, talk to us. We have extensive experience in offering quality plumbing and heating services at competitive prices. Whether you need a new boiler installation bathroom renovation or repairs for your central heating system, we are here for you. Simpsons Plumbing are a team of boiler, gas and heating experts, specialising in the service, repair and installation of boilers, heating systems, gas appliances and controls we are available to carry out work across County Durham, Tyne&Wear, Northumberland and Middlesbrough and Stockton


Contact info

3.3

Average

TrustScore 3.5 out of 5

106 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Did a brilliant job.

Did a brilliant job in fitting a new boiler for my elderly mother under a fast track process.
The engineers doing the fitting were very efficient, on time, and did a good clean up after the work was done. Would definately recommend SIMP to anyone needing boiler replacement or servicing.

26 September 2022
Unprompted review
Rated 5 out of 5 stars

I have used SIMP Services for a few…

I have used SIMP Services for a few years now with work including new boiler installation, new radiators and gas fire / boiler servicing. They always turn up when they say they will. Polite and professional and reasonable prices. I would definitely recommend.

8 July 2022
Unprompted review
Rated 5 out of 5 stars

Can’t praise everyone enough for…

Can’t praise everyone enough for replacing our old boiler Phoned on Wednesday and Friday we had a complete new boiler fitted and the old one taken away. To say I was very impressed doesn’t do the lads justice. Very impressed with them from start to finish Thank you . Ann from Redcar

14 June 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant Team

Thank you Ralph, Phil, and brothers Jamie & Jordan for your advice and guidance and fitting of a new replacement combi boiler. Brilliant team who are all professionals, courteous and polite . Jamie & Jordan also re-fitted a radiator which had come away from utility wall (Thanx again lads for a great job) It only took 6 hours for fitting of new boiler with minimum fuss and left everything clean and tidy. Would highly recommend. Thanks again.

29 May 2022
Unprompted review
Rated 5 out of 5 stars

Very professional company

Very professional company. The 2 lads that fitted the new boiler were lovely, paid every attention to detail to ensure every thing was in good order and cleaned up before they left. Highly recommend this company.

25 May 2022
Unprompted review
Rated 1 out of 5 stars

Quick and tidy installation at a good price

Found Simp Services via the Boiler Guide website.
They gave me boiler choices and quoted and installed my new combi boiler within a few days at a good price.
The installation was quick and tidy with good communication throughout.
10/10/25
This is an update to this review.
I tried to contact them to repair my boiler but no-one picks up the phone or replies to texts. I found out that they didn't register my boiler with Viessmann for the 12 year guarantee that they promised in writing when installing. I had to foot the repair bill myself after only 3 years of use.
My original 5 star review for installation has gone down to 1 star for complete lack of customer service and not registering my boiler. I do NOT recommend.

24 May 2022
Unprompted review
Rated 5 out of 5 stars

Boiler service and repairs

I would definitely recommend simp services,they completed a boiler service and repairs to my boiler efficiently and the boiler is working perfectly now. I will definitely use them again.

21 February 2022
Unprompted review
Rated 5 out of 5 stars

New Boiler

I needed a new boiler at very short notice (I had been without heat and hot water for 12 days) SMP services sourced a new boiler and arranged for it to be fitted within 2 days. The gas fitters who came to fit my boiler were brilliant, everywhere was left clean and tidy, the old boiler and pipe work was taken away. I would have no hesitation in recommending SMP services.

10 February 2022
Unprompted review
Rated 5 out of 5 stars

Boiler Replacement

Excellent communication and service. Sent engineer the same day and talkede through the options to replace an old failed boiler and storage tank. Fitted the following day after the weekend and done in a day. Also came out and fixed a few teething problems free of charge!
Overall excellent communication and service. Couldn't recommend them highly enough and will use for any future jobs 👍

10 February 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service, everything you could possibly ask for. Excellent communication, friendly, trustworthy and efficient staff. I had to call this company VERY early in the morning and I was extremely panicked. The man who came out treated my with care and kindness. Thank you so much.

6 February 2022
Unprompted review
Rated 5 out of 5 stars

A job well done

Had a boiler service, new bath taps and kitchen taps fitted. The two plumbers were very pleasant and neat and tidy. Three/four years ago Phil fit a new boiler for me and I have used the company ever since. I believe in giving local businesses trade.

28 January 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Company

Brilliant communication , first rate service
Efficient and extremely reliable
Excellent quality work too
Cannot recommend these guys highly enough 5 star !!!

26 January 2022
Unprompted review
Rated 5 out of 5 stars

Replacement boiler

My boiler installation was perfect the men who came were friendly and very efficient at their work
We are very pleased with the quality of their work and the service we received from simp service

24 January 2022
Unprompted review
Rated 5 out of 5 stars

Boiler Replaced

From 1st enquiry to fitting our new boiler (within a couple of days) i carnt recommend SIMP Services enough. Aaron who fitted the boiler was very efficient, explained everything and tidied up as he worked.

12 January 2022
Unprompted review

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