SIXT car rental USA Reviews 

I've rented Sixt cars for multiple European trips. Every car I chose and used was in tip top shape. Clean and modern. Price was competitive. Customer service at the front and back end of each trip was excellent. SIXT has been the best overall rental experience, including rental cars in the US. SIXT in Europe has it down and I would continue to rent from them again on my next trip.

I had a really good experience renting with Sixt. Booking was quick and simple, with no confusing steps or surprises. When I needed to change my reservation, the agents were flexible and happy to help. They were friendly and clearly wanted things to go smoothly for me. The fleet is also a highlight: there’s a great choice of vehicles, and they’re well kept. I’d definitely rent from Sixt again and would recommend them to anyone looking for an easy rental.

Great staff at check in, very helpful and courteous, both at the desk and when picking up the vehicle. If only BMW was as good as the Sixt staff...

Hassle free. No extra fees. Cars are clean. No issues.

Everything was great with the car, but only bad thing was the check in line which was long. I waited about almost 45 minutes to pick up my car. And the monile check in was not working. So the wait time was an inconvience.

I was worried as this would be my first time driving in Germany.
Picked up my VW at Frankfurt airport and was very well informed of the details I needed.
The on duty person @ Samir did ask about how big was our luggage and recommended a car with a bigger trunk... which work out better for our needs.
He also gave some very good tips on the 'right side driving' and AutoBahn do and don't.

Good experience....Nik

We were treated as if we were really important people. The staff could not have been more friendly. helpful and full of information about our trip to Big Sur. We rented the car at the Fairmont Hotel in S.F. and the staff explained the features of the vehicle; which was new to us and gave us information as to our route along the Coast Road south. Great Job! Great Cars! Great People!

Honestly, this was the easiest vehicle rental experience I've ever had. From setting up the vehicle, choosing what options I wanted, to the app updating me with options of vehicle type etc, it was so easy. The price was also considerably less that ANY other rental agency I looked at. Picking the vehicle up was streamlined and dropping off was a breeze. 3 minute walk out to the airport shuttle and I was on my way. SIXT has my repeat business and I cannot thank them enough

I absolutely love the SIXT rental service at the Jacksonville Florida Airport. They are always so kind and helpful with all my rental needs. And the digital check in process has been an absolute game changer in the booking process!! I will always rent from SIXT!

Rented a nice Volvo suv for my son and I to take down the coast. Online booking was simple and affordable. Was greeted by the manager in line and he offered me an energy drink and made sure the line was moving. The rental agent was friendly and easy to deal with. Will seek out SIXT again!

I have to say I was impressed by the service I received from Theodore at the counter, I needed to make some last minute changes on my reservation and Theodore was able to answer all my questions and get me on the road in no time. I always use Sixt because the quality of the rentals are unmatched and the staff is amazing, and a honorable mention to Donna as I’ve had a very pleasant experience with her as well.

What made my experience great was the employees at SIXT.
From checking in at the counter with Santiago, to returning the vehicle with Chris, I was amazed at the caring, personable, happy people I dealt with…..AND great rates as well.
Extremely satisfied all around with SIXT CAR RENTAL, and will definitely be a future customer!!

No problems. Quick and easy.

I am giving them a low rating as the refeuling charge was extremely excessive. The vehicle was 5.6 gallos low when I returned it and they charged $67 for the refueling. And trying to call them is another issue. Representatives hung up on me when I asked to speak to a supervisor.

I had a smooth rental experience with SIXT Aventura, FL. Both pick up and drop off were quick and the team members were super professional and kind.

I booked a two-day SIXT rental through Expedia for a total of $114. Unfortunately, the trip had to be cancelled for medical reasons. I requested cancellation six days before the reservation, yet SIXT insisted on charging a $100 cancellation penalty. That is nearly 88% of the entire rental cost, without me ever collecting or using the car.

Because the booking was through Expedia, they contacted SIXT several times on my behalf. SIXT repeatedly denied the refund request, stating that charging $100 for a cancellation was their policy.

That explanation does not make the policy reasonable. Six days’ notice gave SIXT time to make the vehicle available to another customer, yet they still demanded almost the entire rental price. The medical circumstances made no difference to their decision.

In my opinion, this is an obnoxious and unethical business practice. Charging $100 for an unused $114 rental under these circumstances feels like pure greed. Hiding behind “company policy” does nothing to justify it.

SIXT has lost my trust and future business. Read the cancellation terms carefully before booking. In my experience, cancelling nearly a week in advance still meant a penalty almost equal to the full rental price.

Everything exceeded my expectations including plenty of customer service representatives so there was no line. Pricing was competitive and the agent was extremely helpful. Car was great and no problems with anything. I am definitely renting at SIXT again!

Best rental car company on St. Lucia. They go above and beyond to accommodate you and help when there is an issue.

Very fast procedures, polite staff, clean and in good condition cars. Very convenient and close to the airport building parking lot. Surely will rent again.

Sixt has the worst service. All of the cars I have previously rented they all smelled like smoker cars. I called their customer service number to cancel a reservation due a to flight cancellation from the FAA ground stop situation, after waiting for hours and in multiple attempts to contact them, they hang up after one provides the requested information. Oh and they have a cancellation fee, even if your cancellation is not even your fault. And if you rent a sixt car outside the US, they tell you to call the long distance number. From now on I choose Enterprise or Hertz, they have way better cars and a very attentive customer service.