Paul was a great guide throughout the store, very informative and helpful. Can highly recommend our experience with the store and hopefully we will be just as pleased with our sofas when they arrive
Company replied
Charlotte Street, CA2 5BT Carlisle, England, GB
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Paul was a great guide throughout the store, very informative and helpful. Can highly recommend our experience with the store and hopefully we will be just as pleased with our sofas when they arrive
Company replied
Really well laid out showroom, easy assess, vast choice and curtius knowledgeable staff. But expensive delivery charges and refusal to remove existing sofa when delivering new and extremely long lead... See more
Company replied
During the purchasing experience of a sofa and chair the salesman Paul (Carlisle Branch) was polite and understood our requirements. His knowledge of the product was exceptional. His calm and dignifie... See more
Company replied
We popped in today (Monday 29th December) as we are due to replace our sofa. We haven't purchased.. YET, however Harrison was incredibly friendly, informative and very good at what he does. There was... See more
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Charlotte Street, CA2 5BT, Carlisle, England, United Kingdom
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Harrison was very helpful in store, good variety of sofas to choose from and also knowledgable on what is offered and which sofas had a firmer cushion

Reply from Sofology - Carlisle
Great sales experience from Harrison at the Carlisle store. Not pressured and everything clearly explained

Reply from Sofology - Carlisle
Excellent customer service, both Dean and Paul made us feel very welcome and were both very knowledgeable in helping us choose our perfect purchase.

Reply from Sofology - Carlisle
Very Helpful young man called Callum, no rush very calming experience no hardsell and a really lovely cup of coffee, i could have easily have fallen asleep on the sofa i chose, just needed a quilt. Well Done SOFOLOGY for employing such good staff.

Reply from Sofology - Carlisle
Harrison was so so helpful. Gave my mum a lot of time and attention and advise to help her make the choice she did. Not pushy and very very helpful. Will definitely be back. Customer service was top class

Reply from Sofology - Carlisle
No sales pressure, Good advice given when requested. Sales person (Paul) was polite and informative. Nice to be left alone to make a decision on what is a big ticket purchase for us and hopefully be in our home for many years.

Reply from Sofology - Carlisle
We were greeted as we arrived and had a bit of advice about stock then left to wander and try and many sofas as we wanted. We had a great guy when explained all about the one we choose and then it was easy sorted to purchase our nest set. Great pace to shop 👍 👍

Reply from Sofology - Carlisle
Paul was very helpful and friendly. The price is great, very happy will be back in the future

Reply from Sofology - Carlisle
The salseman was very honest and explained everything required

Reply from Sofology - Carlisle
Your sending this message to the wrong person!

Reply from Sofology - Carlisle
Callum Griffiths the Sofology Representative was great! So knowledgeable about the products and came up with great ideas to help make the decision of which product to purchase so much easier.

Reply from Sofology - Carlisle
Harrison was extremely professional, friendly and helpful. He was in no way pushy and made the decision to buy the sofa from him extrememly easy. A real credit to the company and a great example of how a sales person should behave

Reply from Sofology - Carlisle
Excellent sales staff and after looking at other companies better quality

Reply from Sofology - Carlisle
From the moment walked into sofology nothing was to much trouble great experience and plenty of options and advise, shout out to Harrison who guided me through choosing my final choices.

Reply from Sofology - Carlisle
Big shoutout to Callum today, he made buying our new sofa an absolute breeze! Zero pressure, super friendly, and the whole process was quick and straightforward from start to finish. Really appreciated the genuine help without any sales push. Thanks again, Callum

Reply from Sofology - Carlisle
Gave us the information we required without hounding us around the shop, pleasant shopping experience

Reply from Sofology - Carlisle
We popped in today (Monday 29th December) as we are due to replace our sofa. We haven't purchased.. YET, however Harrison was incredibly friendly, informative and very good at what he does. There was no hard sell and when we go back later this week we will absolutely buy from him. A very professional yet comfortable experience! Looking forward to ordering our new Hugo!

Reply from Sofology - Carlisle
Very easy and pain free experience, all of the staff were easy and not pushy in anyway at all. This allowed us to try and browse with freedom. The gentleman that we dealt with (Callum) was very helpful and answered any questions we had about anything and made our experience more of a joy than choir. Very good service and experience.

Reply from Sofology - Carlisle
Excellent service, no pressure situation. Callum was lovely, knowledgeable and extremely helpful!

Reply from Sofology - Carlisle
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