One of the most enjoyable sofa buying experiences. A boutique experience in a large chain store. Amelia was supportive and knowledgeable. She made us feel relaxed and fully informed of all our opti... See more
Company replied
Grand Junction Retail Park, CW1 2RP Crewe, GB
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One of the most enjoyable sofa buying experiences. A boutique experience in a large chain store. Amelia was supportive and knowledgeable. She made us feel relaxed and fully informed of all our opti... See more
Company replied
Sue the lovely lady on the phone was so helpful and reassuring..very compassionate 🥰Thankyou Sofology!!
When I entered the store I was welcomed by friendly staff who asked if I wanted any help .. as I said I was only looking they left me alone to look around which I prefer .. I choose what I wanted and... See more
Company replied
Maxine and Sue were very helpful and friendly. I had a very positive experience. Thanks A++
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Grand Junction Retail Park, CW1 2RP, Crewe, United Kingdom
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