Sofology - Doncaster Reviews 2,121

TrustScore 5 out of 5

4.9

Unit 7, Danum Retail Park, York Road, DN5 8LZ Doncaster, GB


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Rated 5 out of 5 stars

From the moment I walked into the shop I felt welcome. The lady I spoke to was very helpful, explaining every detail which I would have forgotten to ask. I was actually shopping around but sofology go... See more

Company replied

Rated 5 out of 5 stars

We purchased a new 3 piece suite from Sofology in Jan this year, Gary who was the sales person we dealt with at Doncaster was extremely helpful let us browse around the store until we found what we w... See more

Company replied

Rated 5 out of 5 stars

We were greeted by sales assistant Arron, explained we were just having a look, he gave us time to wander freely around store with no hassle. Once we started to decide on a sofa, Aaron then gave us... See more

Company replied

Rated 5 out of 5 stars

Went in to browse after looking at sofa's at 4 other retailers. Pauline spotted us as we entered and was very friendly + relaxed. She asked what we wanted and any restrictions/must haves. She showed... See more

Company replied


Company details

  1. #26 of 90 best companies in Sofa store
  2. #13 of 52 best companies in Furniture Accessories
  3. #78 of 400 best companies in Home Furniture Shop
  4. #58 of 230 best companies in Homewares Shop
  5. #28 of 116 best companies in Living room shop
  6. #9 of 24 best companies in Upholstery shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Unit 7, Danum Retail Park, York Road, DN5 8LZ, Doncaster, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Excellent customer service didn't feel…

Excellent customer service didn't feel pressured at any time
Explained the sofa and showed how the recliner worked
Explained the delivery service very well
Overall delighted with the purchase and the way the assistant went through everything

3 January 2026
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Reply from Sofology - Doncaster

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

Wonderful experience with Pauline at…

Wonderful experience with Pauline at Doncaster branch, excellent customer service and Pauline was a pleasure to do the deal with. Highly recommend.

3 January 2026
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Reply from Sofology - Doncaster

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Rated 5 out of 5 stars

From entering the building we were left…

From entering the building we were left alone to brouse and look at all the suites on show. When we had chosen what we wanted the lady who came to sort out choice was very helpfull and professional. We would recommend to everybody pop jn znd take a look around.

2 January 2026
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Reply from Sofology - Doncaster

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Rated 5 out of 5 stars

The sales assistant Pauline was…brilliant

The sales assistant Pauline was brilliant
She helped us with the measurements we needed with our space we had to fit the suite in
She was very cheerful and honest with the questions we asked her
It was very relaxing to order our suites not anxious like it can be sometimes

30 December 2025
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Reply from Sofology - Doncaster

Thank you for your lovely review! We’re so pleased to hear you had a great experience with us. Your feedback means a lot, and if you ever need any help in the future, our team is always here to support you 😊

Rated 5 out of 5 stars

The sales rep was amazing was not…

The sales rep was amazing was not rushing us in to purchase and took out time to speak to our son and actually entertain him. She gave us the information we wanted and needed and physically showed us different ways the sofa would work best for us.

2 January 2026
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Reply from Sofology - Doncaster

Thanks so much for your 5-star review! ⭐⭐⭐⭐⭐

We’re really pleased to hear you had a great experience. Your kind support means a lot to our team, and we’re always here if you need anything in the future. 😊

Rated 5 out of 5 stars

No pressure sales

No pressure sales, knowledgeable salesperson, Tracey.

Good choice of products.

1 January 2026
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Reply from Sofology - Doncaster

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Shaun was spot on with us didn’t pester…

Shaun was spot on with us didn’t pester gave us the time we needed was helpful
Had good knowledge all round good bloke

30 December 2025
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Reply from Sofology - Doncaster

Hi there, thanks for your 5-star review, we really appreciate the feedback 😊

Rated 5 out of 5 stars

We came in looking for a sofa for our…

We came in looking for a sofa for our first home together, Gary helped us with this and made the process straightforward and easy, can’t thank him enough, credit to the store!

30 December 2025
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Reply from Sofology - Doncaster

Hello, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Shaun was excellent help

Shaun was extremely helpful and patient (I was undecided between two colours) 😂. He explained everything and gave many options 👌. Highly recommend the Doncaster store, thank you 😃

26 December 2025
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Reply from Sofology - Doncaster

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Rated 5 out of 5 stars

Excellent

No pressure and a professional transaction.

28 December 2025
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Reply from Sofology - Doncaster

Hi there, thank you for the 5 star review!

Rated 5 out of 5 stars

Very friendly and supportive

Very friendly and supportive, not pushy at all. Quick delivery planned!

28 December 2025
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Reply from Sofology - Doncaster

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Rated 5 out of 5 stars

Good service

Good service
No problem with the sales man went through everything

27 December 2025
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Reply from Sofology - Doncaster

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars
Sofology - Doncaster logo

Reply from Sofology - Doncaster

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Rated 5 out of 5 stars

Pauline was extremely helpful

Pauline was extremely helpful, friendly and professional. Great Service!

26 December 2025
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Reply from Sofology - Doncaster

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Rated 5 out of 5 stars

Friendly and informative

Pauline was extremely knowledgeable, informative and friendly. With her help we have purchased our new suite and are looking forward to receiving it.

26 December 2025
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Reply from Sofology - Doncaster

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Rated 5 out of 5 stars

Great selection and a helpful team

From walking in the door to finding exactly what we were looking for the experience was faultless, a big thanks to Pauline who helped us chose without being pushy or overbearing and then to Arron for helping through the ordering process when we returned to buy it, great team and a credit to Sofology, thank you

19 December 2025
Unprompted review
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Reply from Sofology - Doncaster

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Fantastic service!

My partner and I had been to multiple sofa shops and just could not find anything we liked. We went to Sofology in Doncaster and were spoilt for choice! The sofa’s were fashionable and there truly was something for everyone. Our experience was made even better by the fantastic sales assistant - Pauline. She was immensely helpful and so patient with us. If we saw a sofa we liked she would immediately show us all the options available. We couldn’t be any happier with our experience.
Pauline, it’s our turn to make you a cup of tea next time!

15 December 2025
Unprompted review
Sofology - Doncaster logo

Reply from Sofology - Doncaster

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

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