Sofology - Doncaster Reviews 2,139

TrustScore 5 out of 5

4.9

Unit 7, Danum Retail Park, York Road, DN5 8LZ Doncaster, GB


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Rated 5 out of 5 stars

Pauline put me at ease, she listened to me and helped me choose exactly what I wanted. Pauline was very friendly and took time to explain everything I needed to know and how things would progress goi... See more

Company replied

Rated 5 out of 5 stars

We came into the Doncaster store half an hour before closing and the young manager couldn’t be more helpful and friendly We knew what sofa we liked and it was in store to try out in the colour we... See more

Company replied

Rated 5 out of 5 stars

From the moment we entered the store until the sofa was delivered, everything went perfectly. The staff were very friendly, and we would like to thank Paulina for all the information, explanations, an... See more

Company replied

Rated 5 out of 5 stars

We dealt with aaron he was great not pushy, welcomed us then let us have a wonder round, I already had a rough idea which sofa I wanted so he gave us information (prices/measurements) told us to go... See more

Company replied


Company details

  1. #26 of 91 best companies in Sofa store
  2. #14 of 52 best companies in Furniture Accessories
  3. #75 of 396 best companies in Home Furniture Shop
  4. #59 of 233 best companies in Homewares Shop
  5. #24 of 113 best companies in Living room shop
  6. #11 of 25 best companies in Upholstery shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Unit 7, Danum Retail Park, York Road, DN5 8LZ, Doncaster, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

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4.9

All reviews

(2,139)

18,509 reviews in the last 12 months

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Rated 5 out of 5 stars

Hi not pushy went day before look got…

Hi not pushy went day before look got some advice an mesurments Pauline she emailed them over went back next day a ordered

11 January 2026
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Reply from Sofology - Doncaster

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 4 out of 5 stars

Streamline and easy

11 January 2026
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Reply from Sofology - Doncaster

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Rated 5 out of 5 stars

Pauline in Doncaster very helpful and…

Pauline in Doncaster very helpful and help find a great sofa!

10 January 2026
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Reply from Sofology - Doncaster

Hi there, thank you for your review. Another great review for Pauline, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Pauline front Doncaster was very…

Pauline front Doncaster was very helpful, really friendly and a credit to your company

10 January 2026
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Reply from Sofology - Doncaster

Hi there, thank you for your review. Another great review for Pauline, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Gary was so informative and helpful

Gary was so informative and helpful. Comprehensive explanation of the purchase options, care routine and insurance was exemplary. So pleased we came back into store to order to fully appreciate the accurate covering colour options (they look completely different on the PC screen) and technical details.

7 January 2026
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Reply from Sofology - Doncaster

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

Aaron was very good

Aaron was very helpful and made us very comfortable, even made us a Brilliant cuppa!

8 January 2026
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Reply from Sofology - Doncaster

Thank you for taking the time to give us your feedback. 😊

Rated 5 out of 5 stars

Gary is a fantastic salesman

I had viewed the Adler furniture online and decided it's what I wanted for my new home, but wanted to look at it in store, so I popped along to the Doncaster store. I met Gary who showed me the furniture and it was absolutely georgous. I mentioned to Gary what I was looking for and the colour. He was extremely pleasant and very knowledgeable so I came home and measured my floor area. I have today 7th January just spoken to Gary and placed my order. Thank you Gary for all your help, greatly appreciated.

7 January 2026
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Reply from Sofology - Doncaster

Thank you for choosing Soglogu Karen, wear so happy to hear that Gary was so helpful during your visit.

Rated 5 out of 5 stars

Very helpful Doncaster store…

The whole team at the Doncaster store were extremely helpful, knowledgeable and patient. They made our experience enjoyable and relaxed and we now eagerly await our new suite. Thank you

6 January 2026
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Reply from Sofology - Doncaster

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Sofology Doncaster

Sofology Doncaster

I have forgotten his name, potentially Gary but really smooth and fast and professional. Would visit again.

Thanks

6 January 2026
Sofology - Doncaster logo

Reply from Sofology - Doncaster

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Amazing customer service from Charlene

I went into the store and was greeted by a guy who asked if I need help, I said no and just want to browse. I then saw a lady called Charlene who was extremely helpful when I asked for help, I explained what I wanted briefly and she shown me the perfect sofa that I had been looking for. She was really helpful with measurements and what would fit. There wasn’t any pressure whatsoever. I said I would think about and return after the new year to which I did on the 03/01/2026 and again Charlene was amazing!

3 January 2026
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Reply from Sofology - Doncaster

Thank you for taking the time to write this great review :-)

Rated 5 out of 5 stars

Garri …

The reception and attention by Garri was great, he was kind

5 January 2026
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Reply from Sofology - Doncaster

Thank you Mr Nze

Rated 5 out of 5 stars

Visited to purchase a sofa bed we had…

Visited to purchase a sofa bed we had viewed previously.

Pauline offered an efficient and friendly service whilst confidently providing the information we required to ensure we made the right choice.

Easy purchase process including immediate online confirmation/order details.

2 January 2026
Sofology - Doncaster logo

Reply from Sofology - Doncaster

Hi there, thank you for your review. Another great review for Pauline, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Aaron was great!

We called in last week and met Aaron at the Doncaster store and he was great, we’d just been to a competitor and had all the usual sales pressure of the sale might end, delivery times might go up etc, Aaron did none of that and it was honestly so refreshing! He spent time showing us what we were looking for, giving us the different costs and emailing them over, he followed up as promised with some measurements and replied when I’d queried some sizes. We haven’t ended up buying the sofa but that’s purely down to the colour not quite being right for us, so I just wanted to make sure Aaron got the recognition he deserves. Thank you Aaron!

26 December 2025
Unprompted review
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Reply from Sofology - Doncaster

What a fantastic review, thank you so much for taking the time to write this 😊

Rated 5 out of 5 stars

Premier sofa package

Went to sofology in Doncaster to choose our ideal sofa package . Shaun a member of the team approached and guided us into the right direction. Gave us all the information we needed . Shaun was very supportive, even offered us a coffee while we sat on the sofa in the shop to make sure it was the right choice .
We are looking forward to our new sofa package when it arrives around 12 weeks .

Thank you for your help and support Shaun .

3 January 2026
Unprompted review
Sofology - Doncaster logo

Reply from Sofology - Doncaster

What a fantastic review, thank you so much for taking the time to write this 😊

Rated 5 out of 5 stars

Doncaster store friendly helpful staff…

Doncaster store friendly helpful staff and well laid out store.

3 January 2026
Sofology - Doncaster logo

Reply from Sofology - Doncaster

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Rated 5 out of 5 stars

Excellent customer service didn't feel…

Excellent customer service didn't feel pressured at any time
Explained the sofa and showed how the recliner worked
Explained the delivery service very well
Overall delighted with the purchase and the way the assistant went through everything

3 January 2026
Sofology - Doncaster logo

Reply from Sofology - Doncaster

Hi there, thanks for your 5-star review, we really appreciate the feedback!

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