Salesperson explained everything in detail. He helped us choose in relation to our measurement of our lounge and what we were looking for. He was very approachable and made our experience very easy an... See more
Company replied
Unit 4a, Kingsway West Retail Park, DD3 8RX Dundee, GB
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Salesperson explained everything in detail. He helped us choose in relation to our measurement of our lounge and what we were looking for. He was very approachable and made our experience very easy an... See more
Company replied
Your sales person was very polite and put myself and my daughter in law at ease right away. Answered all questions with no hesitations and allayed any unsurities we may of had. Relayed the costs etc i... See more
Company replied
The sales people used a softer approach, no chasing clients around the showroom. Acknowledged, left to browse then opened up conversation after we had time to look at everything on display.
Company replied
Firstly the positives, very helpful sales staff, nice products. The downside the delivery people won’t put on shoe covers and if you don’t let them bring their outdoor footwear on to your carpets they... See more
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4a, Kingsway West Retail Park, DD3 8RX, Dundee, United Kingdom
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Karen was helpful without being pushy, answered our questions and gave us the e required information to make a decision.

Reply from Sofology - Dundee
Our salesperson Derek was very knowledgeable, helpful and down to earth, gave us time and space to discuss and try out lots of sofas before we found the perfect one.

Reply from Sofology - Dundee
We had a great experience at sofology where they could not have been more helpful. This is our second sofa order with them and we’ll be back again.

Reply from Sofology - Dundee
The lady in the store was so helpful and kind… A+++ service

Reply from Sofology - Dundee
Extremely helpful sales person no rush whatsoever

Reply from Sofology - Dundee
First class given time to make up our mind no pressure from sales staff and all items explained

Reply from Sofology - Dundee
The member of staff we dealt with, Cameron, was friendly and extremely helpful. Cameron was knowledgeable about the products and able to answer all of our questions. The process was quick and simple and we look forward to the delivery of our sofa.

Reply from Sofology - Dundee
Sales advisor was very patient and provided good information about the products.

Reply from Sofology - Dundee
Went to a few sofa shops had a sofa from sofology before had a look about Matt helped us he wasn't pushy left us to have a look about them answered all our questions picked our sofa so just on the countdown now

Reply from Sofology - Dundee
Professional and honest advice communicated in a friendly manner.
Great selection.

Reply from Sofology - Dundee
Karen introduced herself and explained how Sofology works as we've never shopped there before. Karen was lovely, friendly and knowledgable. All our queries about dimensions etc were answered. Not once did we feel pressured or harassed but equally never once did we have to search for help. This helped us relax and feel at ease to browse and try different sofas. We found what we've been looking for,that we didn't find in other stores. Approached Karen and she went through everything about the purchase and about the extended warranty and cleaning kit.Could not have asked for a lovelier assistant than Karen, she is a gem.

Reply from Sofology - Dundee
Delighted with the service we received at Sofology. We were given the time and space to wander the store ourselves, but the team was quick to provide advice and help when we needed it. We felt no pressure to make a purchase. We ordered 4 two-seater sofas and the ordering process was smooth, simple and transparent. Looking forward to receiving the sofas in due course.

Reply from Sofology - Dundee
Friendly welcome when entering the store put us at ease. So helpful when choosing our sofas. Everything was explained fully about the product. A very good retail experience. Abigail and Karen were very professional

Reply from Sofology - Dundee
Nice salesman not pushy at all and worked with us. We had been in a few times so we knew what we wanted but needed to work when we wanted delivery. Nothing an issue for him

Reply from Sofology - Dundee

Reply from Sofology - Dundee
Derek was very helpful and explained the process in a friendly and professional manner. We can’t wait to receive our new sofa!

Reply from Sofology - Dundee
Good selection, and customer service was informative although not pressurising.

Reply from Sofology - Dundee
Purchased a new sofa from Brian in the Dundee store, liked his relaxed, no hassle approach, he gave us time to think and was knowledgeable and helpful in making sure we made the right choice

Reply from Sofology - Dundee
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