Sofology - Glasgow Paisley Reviews 

3,040
TrustScore 5 out of 5

4.9

Abbotsinch Retail Park, Washington Road, PA3 4EP Paisley, GB


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Rated 4 out of 5 stars

The quality of the sofa was terrible. Rejected and finally uplifted today. Will not shop again with scs, furniture in store not a representation of what will be supplied. Following feedback I have l... See more

Company replied

Rated 5 out of 5 stars

As always sofology so helpful & staff very friendly in store everytime!! Cyril great with our daughter & goes on about him all the time & how friendly he was! Wrote her a little note about starting s... See more

Company replied

Rated 5 out of 5 stars

Great range of sofas to choose from and Heather was extremely helpful in answering any questions and very informative. Wasn’t pushy and let me browse around myself while waiting on my friend arriving.... See more

Company replied

Rated 5 out of 5 stars

Staff very friendly & extremely helpful. Especially so when trying to work out what we could fit in our room of the suite we liked & bought. Also like that as a customer, we are left to peruse the sh... See more

Company replied


Company details

  1. #22 of 93 best companies in Sofa store
  2. #14 of 55 best companies in Furniture Accessories
  3. #71 of 400 best companies in Home Furniture Shop
  4. #54 of 239 best companies in Homewares Shop
  5. #21 of 113 best companies in Living room shop
  6. #10 of 25 best companies in Upholstery shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Abbotsinch Retail Park, Washington Road, PA3 4EP, Paisley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

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4.9

All reviews

(3,040)

17,107 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was very professional and helpful…

It was very professional and helpful and kindness Customer service specially the young lady who helped and explained to us about all the renga of sofas and i am sorry i forgot her name and she was very friendly and professional.

3 August 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Buying a sofa

Staff very helpful and explained everything well. Good range of prices in shop.

31 July 2026
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Reply from Sofology - Glasgow Paisley

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Great variety of sofa’s

The sales lady was so friendly and lovely! No hard sales pitch just conversation

16 July 2026
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Reply from Sofology - Glasgow Paisley

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Rated 5 out of 5 stars

The staff in shop were so helpful

The staff in shop were so helpful. They listened to what we were looking for and were not pushy in anyway.

12 April 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars
Sofology - Glasgow Paisley logo

Reply from Sofology - Glasgow Paisley

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Rated 5 out of 5 stars

Jen in Paisley branch was really…

Jen in Renfrew branch was really helpful and knowledgeable, a pleasure to deal with, have just placed order last week so will update when furniture arrives

12 July 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thank you for your review. Another great review for Jen, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Staff were great

Staff were great. The first time i went in the man was so helpful showing us all the different options then when i went in to buy it the girl was so friendly and excited for me. And also very good at helping me choose the right fabric and stuffing to use.

9 July 2026
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Reply from Sofology - Glasgow Paisley

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

It was the first time visiting the store

It was the first time visiting the store and was very anxious due to losing my husband 3 years ago.The sofologist Andy right away welcomed me to the store and put me at ease.I cannot recommend visiting the store enough and Andy was amazing.

6 July 2026
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Reply from Sofology - Glasgow Paisley

Thank you for taking the time to write this review Jacqueline, we are pleased to hear that you felt at ease in our store. Take care.

Rated 5 out of 5 stars

We had the help of Andy in the…

We had the help of Andy in the Abbottsinch Retail Park store when looking for our sofa. The first time we were mostly looking at what we were looking for and with Andy’s help and experience we went home to double check sizes to make sure the sofa would fit. Andy had already created an account for us and put the two sofas in as favourites so it was easy to get the correct option.
We went back a few days later and were very pleased to find Andy working as we wanted to do our purchase with him. We were offered coffee and told to just make ourselves comfortable and Andy would be with us when he was free. It really allowed us to take the time to make sure we had the correct choice of sofa and colour. Along with Andy we went through all the necessary paperwork and left feeling very happy. At no point did we feel pressured by any of the staff in the shop but we also felt if we had questions someone was there to help. Andy is a very professional person who also made our purchase less stressful. We would definitely recommend Sofology to family and friends and are looking very much to the delivery of our sofa for our new home.

4 July 2026
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Reply from Sofology - Glasgow Paisley

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Andy. Thank you for taking the time to leave a review 😊

Rated 4 out of 5 stars

Review mixed with wrong company

The quality of the sofa was terrible. Rejected and finally uplifted today. Will not shop again with scs, furniture in store not a representation of what will be supplied.
Following feedback I have left this review on wrong company. SCS sofa rejected, newly ordered but not yet received sofa from Sofaolgy altered star from1 to 4 based on service provided thus far. Cannot yet comment on sofa.

6 July 2026
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Reply from Sofology - Glasgow Paisley

Hi Mr Bennett, it looks like you have left your 1* review for the wrong company. We are Sofology.

Rated 5 out of 5 stars

Lovely store

Lovely store, friendly knowledgeable staff lovely sofas!

4 July 2026
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Reply from Sofology - Glasgow Paisley

Thanks Andrew :-)

Rated 5 out of 5 stars

Staff very friendly & extremely…

Staff very friendly & extremely helpful. Especially so when trying to work out what we could fit in our room of the suite we liked & bought.
Also like that as a customer, we are left to peruse the shop without being hounded every step of the way. This is why I have bought previous suites from Sofology.

27 June 2026
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Reply from Sofology - Glasgow Paisley

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Rated 5 out of 5 stars

Pleasant efficient sales person who…

Pleasant efficient sales person who provided all required information allowing us to make an informed decision on our purchase.

21 June 2026
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Reply from Sofology - Glasgow Paisley

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

No pressure to buy

No pressure to buy, great customer service. Lisa was excellent

20 June 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thank you for your review. Another great review for Lisa, we will make sure to pass this on! Have a nice day.

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