Sofology - Glasgow Paisley Reviews 2,990

TrustScore 5 out of 5

4.9

Abbotsinch Retail Park, Washington Road, PA3 4EP Paisley, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We recently visited Sofology looking for a new suite and had a really positive experience thanks to Sirwan Bakir. He was patient, understanding and never once made us feel pressured. Choosing a s... See more

Company replied

Rated 5 out of 5 stars

Really relaxed buying experience with very helpful and informative staff. No pressure sales, really nice showroom and patient when deciding on styles/colours etc. Can't recommend highly enough.

Company replied

Rated 5 out of 5 stars

As always sofology so helpful & staff very friendly in store everytime!! Cyril great with our daughter & goes on about him all the time & how friendly he was! Wrote her a little note about starting s... See more

Company replied

Rated 5 out of 5 stars

I would definitely recommend Sofology we had a wonderful experience and Cyril couldn’t do enough for us. He explained everything and took time to go over everything with us in detail nothing was a pro... See more

Company replied


Company details

  1. #26 of 90 best companies in Sofa store
  2. #13 of 53 best companies in Furniture Accessories
  3. #78 of 402 best companies in Home Furniture Shop
  4. #58 of 229 best companies in Homewares Shop
  5. #28 of 117 best companies in Living room shop
  6. #9 of 24 best companies in Upholstery shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Abbotsinch Retail Park, Washington Road, PA3 4EP, Paisley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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Rated 5 out of 5 stars

Outstanding Service from Sirwan at Sofology

We recently visited Sofology looking for a new suite and had a really positive experience thanks to Sirwan Bakir.

He was patient, understanding and never once made us feel pressured. Choosing a suite can be a difficult decision with so many options, but Sirwan took the time to listen to what we were looking for and helped guide us through everything in a relaxed and professional way.

Excellent customer service from start to finish and a credit to the store. Thanks again Sirwan for making the whole experience easy and enjoyable.

25 April 2026
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Reply from Sofology - Glasgow Paisley

Thank you for sharing your experience Adrian!

Rated 5 out of 5 stars

Really relaxed buying experience with…

Really relaxed buying experience with very helpful and informative staff. No pressure sales, really nice showroom and patient when deciding on styles/colours etc. Can't recommend highly enough.

26 April 2026
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Reply from Sofology - Glasgow Paisley

Thank you for this great recommendation Graham!

Rated 5 out of 5 stars

Pleasant and helpful staff

Pleasant and helpful staff;patient not forceful . Knowledgeable about their products.

23 April 2026
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Reply from Sofology - Glasgow Paisley

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars
Sofology - Glasgow Paisley logo

Reply from Sofology - Glasgow Paisley

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Rated 5 out of 5 stars

Very thorough and thoughtful sales…

Very thorough and thoughtful sales team. All information provided and produced. Helpful to the end.

19 April 2026
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Reply from Sofology - Glasgow Paisley

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Rated 5 out of 5 stars

Very good thanks

19 April 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

Great experience

I would definitely recommend Sofology we had a wonderful experience and Cyril couldn’t do enough for us. He explained everything and took time to go over everything with us in detail nothing was a problem for him. Highly recommend

10 April 2026
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Reply from Sofology - Glasgow Paisley

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Great customer experience

Great member of staff, efficient, welcoming, chatty and clearly explained all elements and answered my questions.

12 April 2026
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Reply from Sofology - Glasgow Paisley

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

Cyril was excellent

Cyril was excellent, couldn’t have been more helpful! Absolute superstar who fixed any minor issue there was

8 April 2026
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Reply from Sofology - Glasgow Paisley

Thank you for sharing your experience :-)

Rated 5 out of 5 stars

First day and first sale

The new lady (can’t remember her name) was telling me to follow my instincts and was so nice and not pushy at all. She was very kind, caring and approachable and was so happy to be her first customer.
Everyone was lovely

3 April 2026
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Reply from Sofology - Glasgow Paisley

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

I had a very positive experience in…

I had a very positive experience in your Paisley store. Given time to view products but I already knew what I wanted. No pushy sales just given information that was useful. Salesman (Kev) really helped me with ordering the configuration I needed. I’m waiting on my sofa but aware of timeframes and helpful information is in the mysofology website when I sign in.

29 March 2026
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Reply from Sofology - Glasgow Paisley

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Great range of furniture. Good prices.

29 March 2026
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Reply from Sofology - Glasgow Paisley

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Sofa purchase.

It was good to be allowed to wander round the store trying out various sofas and not be hassled.
When I saw sofa I was interested in the sales person was so helpful answering all the questions I had about the different fabrics I could choose from.

23 March 2026
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Reply from Sofology - Glasgow Paisley

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Rated 5 out of 5 stars

Customer service was excellent process…

Customer service was excellent process to purchase was quick and easy

22 March 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

The girl that served me was very nice…

The girl that served me was very nice and friendly she also new exactly what she was talking about as it was 1 off the new one's just in

23 March 2026
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Reply from Sofology - Glasgow Paisley

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Rated 5 out of 5 stars

Abbotsinch

Heather was fantastic to deal with. Not pushy, clearly explained everything and was very knowledgeable. Answered all our questions and made practical suggestions which helped the decision process.

23 March 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Heather. Have a great day 😊

Rated 5 out of 5 stars

Sofology Paisley

Was in Sofology Paisley on Sunday. Bought a sofa with the help of Cyrill. He was friendly, helpful and knowledgeable about the products. Really happy with our purchase and the help we received. Would recommend the store if you’re looking for a friendly but not pushy staff.

22 March 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thank you so much for your review. We're pleased that you're happy with the service provided by Cyril and that you would recommend us! Have a great day 😊

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