We were shown a corner unit that fitted our purpose perfectly. Drew was incredibly helpful &thoughtful & had the knowledge when questions were asked.
Company replied
Unit 4b Goldstone Retail Park, Newton Road, BN3 7PN Hove, GB
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We were shown a corner unit that fitted our purpose perfectly. Drew was incredibly helpful &thoughtful & had the knowledge when questions were asked.
Company replied
We were looking for a 2 seater and a 3 seater sofa with electric recliners. We were greeted by a lovely lady assistant called Polly, soon after we started browsing and she was SO helpful. Nothing was... See more
Company replied
Sofology had numerous sofas in more fabric and colour choices than elsewhere. The showrooms were welcoming. The staff weren’t pushy at all and gave time and space for browsing. After a short while we... See more
Company replied
We visited the showroom twice and found the incredibly helpful with advice and also gave us space to wander around with no pressure to really take in our options. Special mention to Karl who was a gre... See more
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4b Goldstone Retail Park, Newton Road, BN3 7PN, Hove, United Kingdom
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I went into store today having done a lot of research online.
I was looked after by Richard.
He has so much product knowledge and helped me choose a sofa which was slightly different to the one I thought I wanted. All done very smoothly.

Reply from Sofology - Hove
The lady that served us was lovely. Answered all our questions

Reply from Sofology - Hove

Reply from Sofology - Hove
Lady who looked after us was very helpful and very friendly

Reply from Sofology - Hove
James was very helpful in the sofology shop, he made the whole experience of choosing a sofa very easy for us!

Reply from Sofology - Hove
Sofology had numerous sofas in more fabric and colour choices than elsewhere. The showrooms were welcoming. The staff weren’t pushy at all and gave time and space for browsing. After a short while we were approached by Vanessa who was efficient and very helpful. She was patient whilst we made our choice. Exactly what we needed whilst making a big, important purchase.

Reply from Sofology - Hove

Reply from Sofology - Hove
Karl (Hove store) was brilliant; really knowledgeable about the sofa we wanted, and walked us through the process giving us confidence about our purchase.

Reply from Sofology - Hove
Great experience, first time for us at sofology. Came away with the most perfect sofa that meets our needs. Drew was a great giving helpful tips. Looking forward to the new sofas arriving

Reply from Sofology - Hove
The product offering is contemporary, show room beautifully spacious and well laid out , staff very knowledgeable. Vanessa was excellent and made our shopping experience very pleasurable.
I would not hesitate to recommend - Sofology is streaks ahead of their competitors- well done!

Reply from Sofology - Hove
Each and every member of the team (Drew and Karl (?))Were extremely helpful, knowledgeable and charismatic. They made us feel relaxed and looked after us and total got our style and logistic needs, in addition very personalised experience.

Reply from Sofology - Hove
The lady that served us was very knowledgable not pushy,very pleasant.

Reply from Sofology - Hove
Can’t praise the experience enough , the sofas on offer were far better quality than the competitors and the salesperson Drew was very helpful, friendly and not at all “ pushy” he explained every aspect clearly and concisely in a professional manner .

Reply from Sofology - Hove

Reply from Sofology - Hove

Reply from Sofology - Hove
Great experience with Richard and Sarah thanks

Reply from Sofology - Hove
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