My wife and I visited Sofology recently. Haleema helped us, she was brilliant she helped us chose our latest sofa set. Haleema had a vast amount of product knowledge and understood our needs. Sofology... See more
Company replied
Location
Switch locationJunction 27 Retail Park, Gelderd Road, WF17 9AD Leeds, GB
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See what reviewers are saying
Great experience. A mistake was made with our order which was quickly rectified when I phoned the store. Everything was explained clearly during the ordering process.
Company replied
Didn't really want to go into sociology as not heard good comments. But it was a very good experience. Saj helped my mum whose was in a wheelchair showed her what she had asked for. Helped her into... See more
Company replied
No pushy sales patter and allowed to browse round the showroom in peace but staff always on hand to help when required
Company replied
Company details
- #25 of 91 best companies in Sofa store
- #13 of 51 best companies in Furniture Accessories
- #78 of 398 best companies in Home Furniture Shop
- #58 of 231 best companies in Homewares Shop
- #26 of 114 best companies in Living room shop
- #10 of 25 best companies in Upholstery shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Junction 27 Retail Park, Gelderd Road, WF17 9AD, Leeds, United Kingdom
4.9
Excellent
4K reviews
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Very friendly and very helpful and…
Very friendly and very helpful and wasn't pushy. Spent the time to listen and search for what we wanted rather than trying to give us something else.
11 January 2026
Reply from Sofology - Leeds
Thank you for this great review :-)
Reply from Sofology - Leeds
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Reply from Sofology - Leeds
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great service
10 January 2026
Reply from Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Leeds
Hi there, thank you for your review. Another great review for Jess, we will make sure to pass this on! Have a nice day.
Scott was very friendly and informative…
Scott was very friendly and informative about the options we had. He showed us a few different sofas after asking what we were looking for. He wasn’t pushy and was able to answer all our questions and offer advice
10 January 2026
Reply from Sofology - Leeds
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff, to make sure I had the perfect choice. Great and easy finance option as well
10 January 2026
Reply from Sofology - Leeds
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
friendly and helpful
great guy Scott . very helpful not pushy. just have to wait 12 weeks for delivery
7 January 2026
Reply from Sofology - Leeds
Hi there, thank you for your review. Another great review for Scott, we will make sure to pass this on! Have a nice day.
Great customer service instore …
Joe was knowledgeable and very patient while we decided which sofa then which colour to choose.
Reasonable price for a good quality sofa
9 January 2026
Reply from Sofology - Leeds
Hi there, thank you for your review. Another great review for Joe, we will make sure to pass this on! Have a nice day.
The assistant who helped us was called…
The assistant who helped us was called Scott and he was very patient and helpful, he wasn't pushy and let us make our minds up in our own time.
6 January 2026
Reply from Sofology - Leeds
Hi there, thank you for your review. Another great review for Scott, we will make sure to pass this on! Have a nice day.
Sofa purchase
Had a great experience in store. Staff were all helpful and polite. Had to amend order which was done quick and efficiently and with no fuss.
9 January 2026
Reply from Sofology - Leeds
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Amazing customer service
Spoke to Joe on the phone from the Leeds store. He answered any questions I had and was extremely helpful in next steps of the sale!
9 January 2026
Reply from Sofology - Leeds
Hi there, thank you for your review. Another great review for Joe, we will make sure to pass this on! Have a nice day.
Stress free, pleasant, honest
Nice and pressure free sales experience, very supportive of queries etc.
9 January 2026
Reply from Sofology - Leeds
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Looking for armchairs…
We were well informed by the various salespeople and Joe dealt with our order in a very professional manner 10/10
4 January 2026
Reply from Sofology - Leeds
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Amazing customer service from Saj
Saj was amazing. Full of knowledge and gave helpful advice/tips. Also remained patient with how indecisive I was and how often I changed my mind. Thank you
6 January 2026
Reply from Sofology - Leeds
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We really appreciate you taking the time to share your experience.
Helpful and quick ordering experience
Not recieved the order yet but had a very positive experience selecting a new sofa and chair. The sales person (I think called Joe?) was very helpful, highlighting the sofa's features and explaining purchasing options without being pushy. Ordering the sofa through a finance option was super easy and didn't take as long as I thought it would.
3 January 2026
Reply from Sofology - Leeds
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Relaxed shopping experience
Didn't feel rushed into making a decision to buy. Martin was very helpful.
6 January 2026
Reply from Sofology - Leeds
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We really appreciate you taking the time to share your experience.
Our assistant Scott was so helpful
Our assistant Scott was so helpful over a period of a few months until I was ready to place the order for our new build home. We was very knowledgeable and worked though several connotations of the sofa for us. He was never pushy which was very much appreciated.
31 December 2025
Reply from Sofology - Leeds
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Jess was great help on the day and very…
Jess was great help on the day and very patient with us. Jess made the whole process simple and easy
3 January 2026
Reply from Sofology - Leeds
Thank you for choosing Sofology :-)
Haleema was very helpful
Haleema was very helpful , provided all info we required to place our order . Now we hope it all comes together delivered without any hiccups
4 January 2026
Reply from Sofology - Leeds
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
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