It was an older salesman that we spoke to, and when we originally came in he wasn’t trying to rush a sale. Came back on the following Tuesday and was so helpful, was discussing my wedding , buying a h... See more
Company replied
Location
Switch locationJunction 27 Retail Park, Gelderd Road, WF17 9AD Leeds, GB
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See what reviewers are saying
Knowledgable, friendly staff. No pressure selling, very very helpful. Our experience also had a fun element to it. Joe was really helpful and friendly. Definitely a 5 * experience.
Company replied
When I first visited the Birstall store I didn’t feel any pressure, just assistance whenever I needed it. Lots of advice given for my style shape of living room. When I eventually decided on my purcha... See more
Company replied
Great service from Joe at Sofology at Birstall. No pushy sales pitch just good honest advice from someone who clearly knew what he was talking about. He understood exactly what we were looking for an... See more
Company replied
Company details
- #26 of 92 best companies in Sofa store
- #14 of 53 best companies in Furniture Accessories
- #76 of 399 best companies in Home Furniture Shop
- #59 of 234 best companies in Homewares Shop
- #26 of 113 best companies in Living room shop
- #11 of 25 best companies in Upholstery shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Junction 27 Retail Park, Gelderd Road, WF17 9AD, Leeds, United Kingdom
4.9
Excellent
4k reviews
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Relaxed shopping experience
Didn't feel rushed into making a decision to buy. Martin was very helpful.
6 January 2026
Reply from Sofology - Leeds
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We really appreciate you taking the time to share your experience.
Our assistant Scott was so helpful
Our assistant Scott was so helpful over a period of a few months until I was ready to place the order for our new build home. We was very knowledgeable and worked though several connotations of the sofa for us. He was never pushy which was very much appreciated.
31 December 2025
Reply from Sofology - Leeds
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Jess was great help on the day and very…
Jess was great help on the day and very patient with us. Jess made the whole process simple and easy
3 January 2026
Reply from Sofology - Leeds
Thank you for choosing Sofology :-)
Haleema was very helpful
Haleema was very helpful , provided all info we required to place our order . Now we hope it all comes together delivered without any hiccups
4 January 2026
Reply from Sofology - Leeds
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Helpful guidance and lots of options
Helpful guidance and lots of options. Would recommend.
4 January 2026
Reply from Sofology - Leeds
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Great to deal with and no pressure.
4 January 2026
Reply from Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Lovely lady Jess that helped me gave…
Lovely lady Jess that helped me gave all information I needed
4 January 2026
Reply from Sofology - Leeds
Thank you for sharing your experience.
Jess,is fab,
3 January 2026
Reply from Sofology - Leeds
Hi there, thank you for your review. Another great review for Jess, we will make sure to pass this on! Have a nice day.
Sadjid was very very helpful and…
Sadjid was very very helpful and honest. Thank you again
3 January 2026
Reply from Sofology - Leeds
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great selection of sofas and fabrics
Great selection of sofas and fabrics. Helpful advice, friendly staff. No pressure and quite relaxed. Would recommend.
31 December 2025
Reply from Sofology - Leeds
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
10/10 Sofology Leeds Birstall
Great Experience From Staff Member Jess At Birstall Junction 27 Sofology.
After being treated poorly from a different sofa company which I won't name on here Jess has been fantastic.
We finally found a sofa in Sofology which exceeded our expectations as we didn't think we would find one which competes with our faulty sofa from the company which I won't name.
Jess went through everything in high detail ensuring we got the sofa in the correct configuration suitable for our living area.
After around 24 hours of picking a certain colour we realised that it was going to be dark and wanted to switch back to the original colour they have on display.
One quick phone call to Jess and the order was ammended back to the original charcoal colour instead of the anthracite grey.
10/10 service so far. I will leave another review in around 11-12 weeks when the sofa has been delivered.
2 January 2026
Reply from Sofology - Leeds
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Great experience in store today
Great experience in store today, we decided on our sofa & chair with the help of Ade! He made the decision so easy for us & explained all of our options.
Really recommend Ade & wouldn’t hesitate to buy a sofa from here in future. Thank you!
2 January 2026
Reply from Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Jess was a great customer advisor
Jess was a great customer advisor. Very friend professional as well as great product knowledge
2 January 2026
Reply from Sofology - Leeds
Thank you for the fantastic 5-star review! ⭐⭐⭐⭐⭐
Easy Peasy
Easy and no pressure sales process that was explained well by the lovely sales guy.
28 December 2025
Reply from Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Excellent customer service from Saj
31 December 2025
Reply from Sofology - Leeds
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We really appreciate you taking the time to share your experience.
Reply from Sofology - Leeds
Thank you for your lovely review! We’re so pleased to hear you had a great experience with us. Your feedback means a lot, and if you ever need any help in the future, our team is always here to support you 😊
Good place to get a sofa
Ade who I dealt with was really good and explained everything in detail.
26 December 2025
Reply from Sofology - Leeds
Thank you for the fantastic 5-star review! ⭐⭐⭐⭐⭐
The person we dealt with was very…
The person we dealt with was very helpful and bought just what we wanted
1 January 2026
Reply from Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
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