Sofology - Royton OldhamReviews 

1,777
TrustScore 5 out of 5

4.9

Unit 17B, Centre Retail Park, Broadway, OL2 5HX Oldham, GB


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Rated 5 out of 5 stars

Great choice of suites, friendly staff and efficient delivery service. Our suite was delivered within 10 days and looks fantastic.

Company replied

Rated 5 out of 5 stars

We visited every single sofa shop in Manchester some of which we returned a couple of times we just could not see anything we liked. We finally made a choice in Elk mill Sofology shop, Hannah assisted... See more

Company replied

Rated 5 out of 5 stars

Hannah from the Oldham branch made the whole sofa buying process easy, extremely helpful with the configuration given our difficult space, went above and beyond by providing visuals and moving sofas... See more

Company replied

Rated 5 out of 5 stars

The manager who helped us decide on the sofas was fanstatic. She was patient and gave lots of ideas and even took my wife to different areas of the store so she could see different coloured walls, rug... See more

Company replied


Company details

  1. #25 of 93 best companies in Sofa store
  2. #14 of 53 best companies in Furniture Accessories
  3. #73 of 399 best companies in Home Furniture Shop
  4. #59 of 233 best companies in Homewares Shop
  5. #23 of 114 best companies in Living room shop
  6. #11 of 25 best companies in Upholstery shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Unit 17B, Centre Retail Park, Broadway, OL2 5HX, Oldham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
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2-star
1-star

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4.9

All reviews

(1,777)

18,566 reviews in the last 12 months

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Rated 5 out of 5 stars

Hannah @ Oldham Made The Experience So Easy & Straightforward

Hannah from the Oldham branch made the whole sofa buying process easy, extremely helpful with the configuration given our difficult space, went above and beyond by providing visuals and moving sofas around in-store to show how it would look!

Thank you Hannah! We never felt pushed or pressured, just guided to find the best sofa for us! (Even if it is her favourite too!)

1 November 2025
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Reply from Sofology - Royton Oldham

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 5 out of 5 stars

Warm and friendly service

Warm and friendly service, no one pushing for a sale..

28 October 2025
Sofology - Royton Oldham logo

Reply from Sofology - Royton Oldham

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 5 out of 5 stars
Sofology - Royton Oldham logo

Reply from Sofology - Royton Oldham

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Rated 5 out of 5 stars

Suit without the hassle.

Helpful, informative, not pushy,

25 October 2025
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Reply from Sofology - Royton Oldham

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Rated 5 out of 5 stars

Excellent

Excellent , now this is how it’s done, Hannah & Phil are a credit to your company, very very friendly nothing too much trouble, excellent advice, very patient & answered all questions politely. Thank you so much

25 October 2025
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Reply from Sofology - Royton Oldham

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Hannah and Phil at Sofology Oldham. We appreciate your kind words and recognition of their friendly service and expert advice. If you have any questions or need assistance, please reach out. We look forward to welcoming you back!

Rated 4 out of 5 stars

Helpful sale assistant

Helpful sale assistant. Store had plenty of stock.

21 October 2025
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Reply from Sofology - Royton Oldham

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Rated 5 out of 5 stars

Such great service

Such great service, left to browse without pressure. Staff were attentive but not overbearing. Happy to run through cost options and stressed throughout that there was no obligation. Mum was able to buy the sofa that she wanted, at a price that she was happy with.

22 October 2025
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Reply from Sofology - Royton Oldham

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Rated 5 out of 5 stars

Very helpful and friendly staff

Great staff who were friendly and very helpful. We went in with our ideas and they showed us the choices available to meet our needs, we came out happy customers.

14 October 2025
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Reply from Sofology - Royton Oldham

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Rated 5 out of 5 stars

Really nice experience

Really nice experience. Irma is one of your best advisor . Overall at the moment satisfied.

11 October 2025
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Reply from Sofology - Royton Oldham

Hi there, thank you for taking the time to leave a 5-star review!😊

Rated 5 out of 5 stars

Paul in store was very helpful and…

Paul in store was very helpful and friendly and made our purchase hassle free

Thanks again guys

13 October 2025
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Reply from Sofology - Royton Oldham

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Rated 5 out of 5 stars

Sales person and quality of sofas at…

Sales person and quality of sofas at acceptable prices

12 October 2025
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Reply from Sofology - Royton Oldham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Really happy

Really happy with purchase. Service in store is great. No pressure service.

Happy few problems setting up on finance system to finalise purchase but the team were great.

9 October 2025
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Reply from Sofology - Royton Oldham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Rated 5 out of 5 stars

Helpful staff

It was nice and easy purchase with the help of their kind and helpful staff member who dealt with us

11 October 2025
Sofology - Royton Oldham logo

Reply from Sofology - Royton Oldham

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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