Wasn't rushed or pounced on in the store, was able to browse and sit on the sofa we liked the look of, help was available when needed, great knowledge of store sofas, was told the fratelli and the mon... See more
Company replied
Location
Switch locationTeeside Shopping Park, Sandown Way, TS17 7BT Stockton-on-Tees, GB
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See what reviewers are saying
My second time buying a sofa from Sofology. A house move has prompted a new purchase. Lots of choice. Staff are not pushy at all they leave you to browse. Lots of payment options.
Company replied
We were attended to by Tony, he was very helpful. He took his time to explain designs and sizing and made me feel confident to buy the Regency sofas after he explained the aftercare service that w... See more
Company replied
The power recliner chair I wanted to see was in stock and happened to be in the colour I liked. I was able to try it out, ask questions, and consider alternatives, but didn’t feel pressured to make a... See more
Company replied
Company details
- #26 of 91 best companies in Sofa store
- #14 of 52 best companies in Furniture Accessories
- #76 of 393 best companies in Home Furniture Shop
- #61 of 233 best companies in Homewares Shop
- #24 of 113 best companies in Living room shop
- #11 of 25 best companies in Upholstery shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Teeside Shopping Park, Sandown Way, TS17 7BT, Stockton-on-Tees, United Kingdom
4.8
Excellent
2k reviews
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My second time buying a sofa from…
My second time buying a sofa from Sofology.
A house move has prompted a new purchase.
Lots of choice. Staff are not pushy at all they leave you to browse.
Lots of payment options.
29 May 2026
Reply from Sofology - Stockton-on-Tees
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Never been refused finance in my life
13 June 2026
Reply from Sofology - Stockton-on-Tees
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.
Wasn't rushed or pounced on in the…
Wasn't rushed or pounced on in the store, was able to browse and sit on the sofa we liked the look of, help was available when needed, great knowledge of store sofas, was told the fratelli and the monroe doesn't come in any matching fabric though but when looked online found could av both in the lifestyle nubuck stone colour so was over the moon. All staff professional yet friendly would definitely recommend to friends and family. Ordering was easy and coukd say when we couldn't av delivered due to decorating, this wasnt a issue at all. Paid a deposit in store and said woukd receive a email when ready to deliver and sort remaining balance. 5* service thank you
8 March 2026
Reply from Sofology - Stockton-on-Tees
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Excellent sales experience by the…
Excellent sales experience by the staff. Knowledgeable about the product and suitability of what we were looking for.
7 June 2026
Reply from Sofology - Stockton-on-Tees
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Great sevice
4 June 2026
Reply from Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Emma's customer was second to none and…
Emma's customer was second to none and advise was brilliant we bought a couch and chair in minutes
Can't wait for delivery
29 May 2026
Reply from Sofology - Stockton-on-Tees
Hi there, thank you for your review. Another great review for Emma's, we will make sure to pass this on! Have a nice day.
The shop was very well laid out
The shop was very well laid.
The staff were very helpful and Ray who assisted us was very pleasant.
29 May 2026
Reply from Sofology - Stockton-on-Tees
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Tony was a great salesman
Tony was a great salesman and helped us with everything about our new sofa. He wasn't pushy at all and was on hand to answer any questions we had. He was very approachable and friendly.
Cheers Tony
23 May 2026
Reply from Sofology - Stockton-on-Tees
Thanks for this fabulous review. We appreciate you sharing it with others!
Sales guy was very helpful and answered…
Sales guy was very helpful and answered all our questions
24 May 2026
Reply from Sofology - Stockton-on-Tees
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Reply from Sofology - Stockton-on-Tees
Thank you for awarding us 5 stars Deborah.
We were attended to by Tony
We were attended to by Tony, he was very helpful.
He took his time to explain designs and sizing and made me feel confident to buy the Regency sofas after he explained the aftercare service that we purchased also.
17 May 2026
Reply from Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Tony. Have a great day 😊
Reply from Sofology - Stockton-on-Tees
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Excellent customer service
Excellent customer service from all the sales staff over our 4 visits before buying. Never pushy or in your face. A very chilled out experience
13 May 2026
Reply from Sofology - Stockton-on-Tees
Thanks for this fabulous review. We appreciate you sharing it with others!
Reply from Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great customer service
Great customer service, didn’t hound you , allowed you to browse around at your own pace. Staff were friendly and polite
26 April 2026
Reply from Sofology - Stockton-on-Tees
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Very professional and helpful staff
Very professional and knowledgeable staff who were very helpful and understanding of our needs.
28 April 2026
Reply from Sofology - Stockton-on-Tees
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Nice sales staff supportive but not…
Nice sales staff supportive but not persuasive then completed all on line didn’t need to go back to the shop
23 April 2026
Reply from Sofology - Stockton-on-Tees
Thank you for awarding us 5 stars Mrs Swanson!
Reply from Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Reply from Sofology - Stockton-on-Tees
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Bought a seat
Bought a seat
The guys at Stockton Teesside Park store were amazing!!!
Helpful and friendly!
Mervin 5 star
5 April 2026
Reply from Sofology - Stockton-on-Tees
Thanks for this fabulous review. We appreciate you sharing it with others!
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