The sales lady Aida was very professional and very helpful . She listened to what were looking for and advised us on what future would work best with my disability. We visited a few times. Aida was... See more
Location
Switch locationC2, The Gateway Site, Peel Centre, EH20 9PW Edinburgh, GB
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See what reviewers are saying
I have used Sofology for my past three sofas and they have always been amazing. Very relaxed shopping experience but when you need someone they know there stuff and are always very friendly. I was s... See more
Company replied
Visiting the store in Straiton, we were greeted by Tonia. We are very aware of pressure sales, but she was incredibly professional and engaging. Not only informative but very endearing. We were visiti... See more
Company replied
The process was pretty straight forward particularly being able to complete the order from the comfort of my home. The only negative point was that the sales person in the showroom said the sofas wo... See more
Company replied
Company details
- #25 of 92 best companies in Sofa store
- #14 of 54 best companies in Furniture Accessories
- #75 of 396 best companies in Home Furniture Shop
- #56 of 234 best companies in Homewares Shop
- #25 of 112 best companies in Living room shop
- #10 of 25 best companies in Upholstery shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
C2, The Gateway Site, Peel Centre, EH20 9PW, Edinburgh, United Kingdom
4.9
Excellent
4k reviews
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Great service from Aida
Aida was very friendly and helpful. Found her honest and open. Great service
25 January 2026
Reply from Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Aida, we will make sure to pass this on! Have a nice day.
Great experience
We had a great experience at Sofology in Edinburgh. Jonathan was fantastic from start to finish, really helped up understand our options, was patient, friendly and a genuine pleasure to deal with. He is a huge credit to your company. We have left happy with a comfy new sofa being delivered soon.
24 January 2026
Reply from Sofology - Straiton Edinburgh
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
No hassle from sales people browsed…
No hassle from sales people browsed round the store with ease till I decided what I want sales rep was really helpful
23 January 2026
Reply from Sofology - Straiton Edinburgh
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Kind and helpful
Helped find what we wanted and what fabric colour would look like on the sofa we’d like
24 January 2026
Reply from Sofology - Straiton Edinburgh
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Colin was very informative and helped…
Colin was very informative and helped us choose our sofa very pleasant to talk too which made our experience all the better
23 January 2026
Reply from Sofology - Straiton Edinburgh
Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Fantastic customer service and…
Fantastic customer service and everything was very well explained. Every member of staff we met was friendly and we never felt any sales pressure at all.
22 January 2026
Reply from Sofology - Straiton Edinburgh
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Great experience at Sofology Aida was…
Great experience at Sofology Aida was very helpful and knowledgeable
18 January 2026
Reply from Sofology - Straiton Edinburgh
Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Tonya was a great help
Tonya was a great help
In choosing our new suite
And a lovely tea and biscuits
21 January 2026
Reply from Sofology - Straiton Edinburgh
We are pleased that your visit tothe store was a positive one. Thank you for choosing Sofology.
Guy was very helpful with choosing and…
Guy was very helpful with choosing and matching the sofa and chair. Excellent service.
18 January 2026
Reply from Sofology - Straiton Edinburgh
Thank you for this great review :-)
The service by the Team was excellent…
The service by the Team was excellent and the choice of suites were again excellent.
17 January 2026
Reply from Sofology - Straiton Edinburgh
Thank you for awarding us 5 stars Imrie :-)
Excellent customer service
Excellent customer service - both at shop and follow up queries I had
19 January 2026
Reply from Sofology - Straiton Edinburgh
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Highly Recommend
I'm really sorry but I cannot remember the lady's name who helped me buy my new sofa last week. I do know she was French and would highly recommend her as she was not pushy at all and very detailed with everything I needed.
15 January 2026
Reply from Sofology - Straiton Edinburgh
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Reply from Sofology - Straiton Edinburgh
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Buying my first sofa for my new house…
Buying my first sofa for my new house and they couldn’t have been anymore helpful!
18 January 2026
Reply from Sofology - Straiton Edinburgh
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Reply from Sofology - Straiton Edinburgh
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
Went in knowing what I wanted but no…
Went in knowing what I wanted but no idea how to filter down the huge amount of stock and find what I wanted. I didn't want to spend ages walking around the store. Colin talked me through step by step and half hour later, I am all sorted! Fabulous result. Colin is superb!
18 January 2026
Reply from Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Colin, we will make sure to pass this on! Have a nice day.
Friendly and helpful customer service
Friendly and helpful customer service. Made the pain of purchasing so much better.
18 January 2026
Reply from Sofology - Straiton Edinburgh
Thanks for your 5-star review, we really appreciate the feedback!
Aida was extremely friendly and helpful…
Aida was extremely friendly and helpful and made the shopping experience very easy. Highly recommended.
17 January 2026
Reply from Sofology - Straiton Edinburgh
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Great shop so far
Great shop so far. Easy purchase. No hard sell on extras. Sales person was professional and not pushy. Sofa ordered only, so untill delivery this is a part review!
17 January 2026
Reply from Sofology - Straiton Edinburgh
Thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Straiton Edinburgh
Thank you for your lovely feedback!
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