The sales lady Aida was very professional and very helpful . She listened to what were looking for and advised us on what future would work best with my disability. We visited a few times. Aida was... See more
Location
Switch locationC2, The Gateway Site, Peel Centre, EH20 9PW Edinburgh, GB
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See what reviewers are saying
I have used Sofology for my past three sofas and they have always been amazing. Very relaxed shopping experience but when you need someone they know there stuff and are always very friendly. I was s... See more
Company replied
Visiting the store in Straiton, we were greeted by Tonia. We are very aware of pressure sales, but she was incredibly professional and engaging. Not only informative but very endearing. We were visiti... See more
Company replied
The process was pretty straight forward particularly being able to complete the order from the comfort of my home. The only negative point was that the sales person in the showroom said the sofas wo... See more
Company replied
Company details
- #25 of 92 best companies in Sofa store
- #14 of 54 best companies in Furniture Accessories
- #75 of 396 best companies in Home Furniture Shop
- #56 of 234 best companies in Homewares Shop
- #25 of 112 best companies in Living room shop
- #10 of 25 best companies in Upholstery shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
C2, The Gateway Site, Peel Centre, EH20 9PW, Edinburgh, United Kingdom
4.9
Excellent
4k reviews
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Reply from Sofology - Straiton Edinburgh
Thanks Susan
It was a relaxed experience and the…
It was a relaxed experience and the advisor was really clear and helpful without putting us under pressure
4 January 2026
Reply from Sofology - Straiton Edinburgh
Hi Grainne, thank you for taking the time to share your experience.
Knowledgeable sales assistant who went…
Knowledgeable sales assistant who went the extra mile to reassure me about the products purchased
3 January 2026
Reply from Sofology - Straiton Edinburgh
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We really appreciate you taking the time to share your experience.
Really great sales experience
Really great sales experience, good knowledge, wide selection and sales helped isolate the combination that works best for our space.
6 January 2026
Reply from Sofology - Straiton Edinburgh
Thank you for awarding us 5 stars Charles :-)
Excellent personal service
Excellent personal service
Stuart explained everything and helped me make my choices.
A happy shopping experience!
6 January 2026
Reply from Sofology - Straiton Edinburgh
Thank you for sharing Dorothy :-)
Good service
A lovely young man called Harrison from the Straiton store looked after us twice .
He knew his stuff very polite not pushy at all .
Wish him all the very best in life .
He deserves a promotion !
5 January 2026
Reply from Sofology - Straiton Edinburgh
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Harrison was really helpful and a…
Harrison was really helpful and a pleasure to chat with. He helped us understand and make an informed choice for our purchase.
5 January 2026
Reply from Sofology - Straiton Edinburgh
Thank you for awarding us 5 stars :-)
Excellent assistance
I thought the help we received and the product could not have been better. Aida was a delight and was very well informed about the stock. She was even able to guide us when we couldn't find our way out of the store!! LOL.
2 January 2026
Reply from Sofology - Straiton Edinburgh
Thank you for sharing your experience Margaret :-)
Reply from Sofology - Straiton Edinburgh
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great service and informative
2 January 2026
Reply from Sofology - Straiton Edinburgh
Thank you for choosing sofology!
Very helpful advice
Very helpful advice. Explained how sofa cushions and seating was manufactured and also provided details about cleaning. Also showed me a variety of chairs when the one that I was looking for was only available online.
27 December 2025
Reply from Sofology - Straiton Edinburgh
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Excellent customer service
The customer service that we received was absolutely excellent! Steven was friendly and helpful (but not pushy) and the fact that we could pay a deposit and do direct debits for the rest made our new sofas much more affordable. Would highly recommend.
3 January 2026
Reply from Sofology - Straiton Edinburgh
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Reply from Sofology - Straiton Edinburgh
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Reply from Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Aida, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Straiton Edinburgh
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Harrison your sales person was First class i doubt i would have purchased anything if it were not for him
Harrison your sales person was. informative upfront and knowledgeable
2 January 2026
Reply from Sofology - Straiton Edinburgh
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Straighton, Edinburgh
The guy that delt with us was easy to get on with ,knowledgeable and did not pressure us at all , was actually enjoyable experience
28 December 2025
Reply from Sofology - Straiton Edinburgh
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Great experience
Great experience, no pressure, Steven was really friendly and helpful.
30 December 2025
Reply from Sofology - Straiton Edinburgh
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Helpful staff
Jonathan was extremely knowledgeable and helpful without being pushy and over bearing. Would definitely recommend.
30 December 2025
Reply from Sofology - Straiton Edinburgh
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Harrison was great
Harrison is a lovely guy who helped us the whole way through with our new purchase. Excited for it arriving!
30 December 2025
Reply from Sofology - Straiton Edinburgh
Hi there, thanks for your 5-star review, we really appreciate the feedback 😊
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