Superb advice from Daniel the salesman in the Warrington store. So patient and understanding with a VERY indecisive customer (me)!!! He talked through all my options given the space in my room. Reall... See more
Company replied
Location
Switch locationPinners Brow Retail Park, A49, WA2 7XA Warrington, GB
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See what reviewers are saying
Great service. Went into the shop a few times to look, the people were really helpful and laid back. Decided to make my order over the phone, Suzanne was really helpful, professional but naturally... See more
Company replied
Was assisted by John in store in warrington,very helpful but not pushy,he gave us great advice and armed with this information we wandered round the store , found a few choices, and went round again u... See more
Company replied
Staff were helpful and knowledgeable without being pushy. We visited the clearance store and then went to the Sofology store in Warrington, we were served by Neil and I think it was Sarah who co... See more
Company replied
Company details
- #26 of 90 best companies in Sofa store
- #13 of 52 best companies in Furniture Accessories
- #80 of 400 best companies in Home Furniture Shop
- #58 of 230 best companies in Homewares Shop
- #28 of 116 best companies in Living room shop
- #9 of 24 best companies in Upholstery shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Pinners Brow Retail Park, A49, WA2 7XA, Warrington, United Kingdom
4.8
Excellent
2K reviews
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Reply from Sofology - Warrington
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great service as always and quality…
Great service as always and quality furniture as always.
11 October 2025
Reply from Sofology - Warrington
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Sarah is a fabulous sales person…
Sarah is a fabulous sales person professional , friendly and informative.
7 October 2025
Reply from Sofology - Warrington
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
The salesman was knowledgeable and…
The salesman was knowledgeable and friendly. Not overbearing or pushy.
A good experience.
14 September 2025
Reply from Sofology - Warrington
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Reply from Sofology - Warrington
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
John's careful and patient service…
John's careful and patient service makes me feel at ease when shopping without pressure.
9 October 2025
Reply from Sofology - Warrington
Hi there, thank you for your review. Another great review for John, we will make sure to pass this on! Have a nice day.
The staff were very helpfull
The staff were very helpfull. We purchased from the clearance section and loved it. I hope the staff are all given jobs somewhere else.
9 October 2025
Reply from Sofology - Warrington
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Brilliant
Great service. Went into the shop a few times to look, the people were really helpful and laid back.
Decided to make my order over the phone, Suzanne was really helpful, professional but naturally friendly. She was also local which was a nice touch when speaking to a customer service line.
Now just waiting for my delivery :)
4 October 2025
Reply from Sofology - Warrington
What an amazing review, thank you so much for taking the time to write this 😊
Daniel was extremely helpful pleasant…
Daniel was extremely helpful pleasant and honest
However still xannot get onto your Web page despite trying fir 2 days now
4 October 2025
Reply from Sofology - Warrington
Pop us an email Mark to social.media.complaints@sofology.co.uk and we will get this sorted for you :-)
Reply from Sofology - Warrington
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Reply from Sofology - Warrington
Hi there, thank you for taking the time to leave a 5-star review!😊
Great Customer Experience
My wife and I attended the Warrington Branch of Sofology with the intention of purchasing a 2 seater reclining sofa.
The range and choice was excellent and on requesting customer assistance the salesperson was extremely helpful on answering all are queries.
What a shame Sofology is leaving Warrington.
4 October 2025
Reply from Sofology - Warrington
Hi there, thanks for your 5-star review, we really appreciate the feedback!
I had a purchase from sales outlet…
I had a purchase from sales outlet sofology yesterday and wanted to match up with a chair.
I had a very nice man who helped me as he went to the extremes and put it altogether.
Thankyou
5 October 2025
Reply from Sofology - Warrington
Hi there, thank you for taking the time to leave a 5-star review!😊
Great service in store
Great service in store
Was served by Daniel (Warrington) so informative and helpfu
4 October 2025
Reply from Sofology - Warrington
Hi there, thank you for taking the time to leave a 5-star review!😊
John is really helpful and friendly
John is really helpful and friendly. He provided all the details about the sofa and delivery we need to know. We are happy with the service.
3 October 2025
Reply from Sofology - Warrington
Good afternoon, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Sale items
Great customer service, looking forward to getting our bargain love seat and stool in November
27 September 2025
Reply from Sofology - Warrington
Hi there, thank you for taking the time to leave a 5-star review!😊
Reply from Sofology - Warrington
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
I was under the impression that…
I was under the impression that delivery would be made within 14 days.
However, up until today I have not received any email confirming the exact delivery date. Doesn’t this mean the promise of delivery within 14 days has not been fulfilled?
19 September 2025
Reply from Sofology - Warrington
Hello, if there’s anything we can assist you with, please feel free to email us at social.media.complaints@sofology.co.uk
Leanne who served us was very…
Leanne who served us was very knowledgeable and helped us make our decision without being too pushy
28 September 2025
Reply from Sofology - Warrington
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Leanne at Sofology Warrington. It's great to know that her knowledge and approach helped you make a decision comfortably. We strive to provide the best service possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
helpful and friendly customer service
Really helpful and friendly customer service. Leanne was amazing. She was knowledgeable, friendly and made the purchase easy. She even dealt with a customer who fell whilst we were in store but was still able to support us brilliantly despite that. Looking forward to our new sofa in 5 weeks time!
28 September 2025
Reply from Sofology - Warrington
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
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