Sparkle Lighting Reviews 

291
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally prompt delivery services and the stunning variety of decorative lighting options currently available on the market. Many people highlight that the purchased items always arrive carefully boxed, look gorgeous when placed in gardens or living rooms, and prove very simple to install. Consumers express deep satisfaction with the friendly interactions and beautiful overall aesthetic provided by the lighting. However, some customers also noted minor quality or usability hurdles with certain products received. A few reviewers experienced faulty connections or encountered tight battery compartments that proved frustratingly difficult to open.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with the beautiful designs and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that parcels arrive... See more

Quality

Users describe positive interactions with quality, consistently highlighting stunning aesthetics and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great customer service when I had an issue with one of their products. I bought their Cordless Green Ribbed Glass Lamp in large and the Orange and Mint Mushroom Light. The mushroom lamp is cute, you... See more

Rated 5 out of 5 stars

Classy products. I bought some of the copper wire fairy lights; they weren't super cheap – but nor were they largely ugly plastic wire (as most fairy lights that you see in the shops are), and I am ve... See more

Company replied

Rated 5 out of 5 stars

I have ordered two sets of confetti lights. The first set took a long time for the courier to deliver them so I chased this and the owner Thalia contacted them and let me know when delivery would take... See more

Company replied

Rated 5 out of 5 stars

Customer service is amazing. I was helped patiently by phone to find the right product for me. When I forgot to add my discount code I was sent a refund for the percentage discount without even asking... See more

Company replied


Company details

  1. #39 of 99 best companies in Lighting Shop

Written by the company

Sparkle Lighting is an online store offering pretty decorative lighting that will bring joy to your space anytime of year. Featured in The Sunday Times, The Guardian, The Telegraph along with the majority of the Homes & Gardens Magazines including Ideal Homes & House Beautiful.


Contact info

4.8

Excellent

TrustScore 5 out of 5

291 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(291)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely lights

Lovely lights, great service, delivery and communication. Thank you.

25 February 2025
Sparkle Lighting logo

Reply from Sparkle Lighting

Hi Jenny! So glad you love the lights and had a great experience with us! Thanks for your kind words! ✨

Rated 5 out of 5 stars

Great product

Great product. Great communication. 10/10!

5 March 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Hi Russ! Love a 10/10 review! So glad you’re happy with the product and our service. Thanks for your kind words!✨

Rated 5 out of 5 stars

Lovely pink battery lamp

Lovely pink battery lamp. It goes well in a dark corner of our hall. Good quality. Shame on/off switch is underneath lamp on base so you have to pick up lamp and turn it over to switch off. Arrived well packaged and speedily. Thanks.

26 February 2025
Unprompted review
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Reply from Sparkle Lighting

Hi! Love that your pink lamp brightens up a dark corner! Glad you’re happy with the quality and quick delivery. Noted on the switch placement—we truly appreciate the feedback! Thanks for your support! ✨

Rated 5 out of 5 stars

Great quality lights!

I purchased the plug in lights for an indoor artificial tree. They are perfect, the green wire is inconspicuous on the plant. Lights themselves very pretty. The ordering was simple and delivery prompt. Great quality lights!

21 February 2025
Unprompted review
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Reply from Sparkle Lighting

Hi Pauline! Your indoor tree must look magical! So glad the lights are perfect and blend beautifully. Thanks for your kind words and for choosing Sparkle Lighting! ✨

Rated 5 out of 5 stars

Delightful lights adding sparkle to my home

I was impressed by the variety of lights available. All with detailed description of their function and effect which informed my purchase. I was looking for indoor fairly lights to add a relaxing feel to my home. I was delighted with the 3 sets of lights I decided on and the description on the website was accurate. Delivery was quick.
I would recommend this company for the variety of lights available and excellent customer service.

19 February 2025
Unprompted review
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Reply from Sparkle Lighting

Hi D.C! So glad you found the perfect fairy lights to add a relaxing glow to your home! Love that the descriptions helped, and we appreciate your kind words. Thanks for recommending us! ✨

Rated 5 out of 5 stars

This is a nice company with lovely…

This is a nice company with lovely products and good customer follow up. When I am ready to buy more lights I will be returning.

Thank you Sparkle!!!

25 February 2025
Unprompted review
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Reply from Sparkle Lighting

Hi Ally! So lovely to hear you had a great experience with us! We’d love to welcome you back whenever you’re ready for more sparkle. Thanks for your kind words! ✨

Rated 5 out of 5 stars

Super cute lights and the gems look…

Super cute lights and the gems look like little leaves, they look great over my fireplace.

22 February 2025
Unprompted review
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Reply from Sparkle Lighting

Hi Joanna! Love that the gem lights give a little leafy touch! Sounds like they look stunning over your fireplace. Thanks for sharing! ✨

Rated 5 out of 5 stars

Amazing product

Amazing product, well packaged and delivered quickly!

15 February 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Hi Amy! We're so glad you’re happy with your lights! Quick delivery and great packaging are what we aim for. Thanks for your lovely review!✨

Rated 5 out of 5 stars

Beautiful lights

Beautiful lights, lovely service provided. Thank you!

1 February 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Hi Rifa! So happy you love the lights and had a great experience with us! Thanks for your kind words!✨

Rated 5 out of 5 stars

Excellent

A really great product and excellent customer service- the lights are great and a superb addition!

13 February 2025
Unprompted review
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Reply from Sparkle Lighting

Hi David! So glad you love the lights! Delighted to hear they make a great addition and that you had a great experience with us. Thanks for your kind words!✨

Rated 5 out of 5 stars

💯 highly recommend

I found this small business after a google search. I ordered lights for my newly decorated bedroom. Perfect service lights arrived 24 hours after I placed my order and can’t wait to put them in situ. Amazing service from the retailer making sure I received my order I highly recommend

11 February 2025
Unprompted review
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Reply from Sparkle Lighting

Hi Cardi! So glad you found us and had such a great experience! Hope your new lights make your bedroom even more magical. Thanks for the lovely review and recommendation!✨

Rated 5 out of 5 stars

What a brilliant company

What a brilliant company.
My order arrived promptly and was even better than the picture and description.
Not only that I received a really lovely email asking if everything was ok with my order. That kind of personal service is like gold dust these days.
I would 100% recommend.

13 February 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Hi Sally! Your kind words mean the world! So happy your order was even better than expected and that you loved our personal touch. Thanks for recommending us!✨

Rated 5 out of 5 stars

Lights were not for me but the customer…

Lights were not for me but the customer service is excellent

30 January 2025
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Reply from Sparkle Lighting

Hi Caroline! We really appreciate your kind words about our customer service! Even if the lights weren’t the right fit, we’re glad we could help. ✨

Rated 5 out of 5 stars

Love these lights

Love these lights, perfect for my campervan! Excellent service, very responsive.

13 February 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Hi Claire! Love that our lights have found a home in your campervan! So glad you had a great experience with us. Thanks for your kind words!✨

Rated 5 out of 5 stars

I purchased the light for my mum

I purchased the light for my mum, Mum likes it very much. She can move it about in the event of a power cut to. Very well packed 👌 I was happy with emails from Thalia great customer service. Very happy.

5 February 2025
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Reply from Sparkle Lighting

Hi Angela! So happy to hear your mum loves her light and finds it so handy! Glad it arrived safely and that you had a great experience with us. Thanks for your kind words! ✨

Rated 5 out of 5 stars

First time ordering from Sparkle

First time ordering from Sparkle. Ordered LED string lights, which arrived quickly and were nicely packaged. Really added to decorations for a party. Would recommend and order from this company again!

4 February 2025
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Reply from Sparkle Lighting

Hi Pia! So glad your LED string lights arrived quickly and added that extra sparkle to your party! Thanks for recommending us—we’d love to welcome you back anytime! ✨

Rated 5 out of 5 stars

2nd purchase

2nd purchase. Loved first ones so much, came back for more unique all year fairy lights. Gives living room the wow factor. Thanks

8 February 2025
Unprompted review
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Reply from Sparkle Lighting

Hi Gill! We love that you came back for more! So happy our fairy lights bring that wow factor to your living room. Thanks for your support! ✨

Rated 5 out of 5 stars

Amazing product with great service

The lights I ordered arrived quickly and are absolutely gorgeous. I was pleasantly surpised by the email follow up to check that the product had arrived and everything was ok with the order.

31 January 2025
Sparkle Lighting logo

Reply from Sparkle Lighting

Hi Mel! So glad you love your lights! It’s great to hear they arrived quickly, and we always like to check in to make sure everything’s perfect. Thanks for your kind words!✨

Rated 5 out of 5 stars

Pretty lights

Beautiful lights that add warmth and sparkle to my room. Well packaged and delivery was prompt. Would buy from this Company again.

2 February 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

So pleased that you will be back for more. Thanks so much for the glowing review, it is so appreciated. x

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