I have had excellent customer service and follow up from Sparkle. I wasn’t sure whether the lights would be suitable but a questioned asked on the website was answered fully and promptly. The lights a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Classy products. I bought some of the copper wire fairy lights; they weren't super cheap – but nor were they largely ugly plastic wire (as most fairy lights that you see in the shops are), and I am ve... See more
Company replied
Absolutely in love with my stunning trio of candle lights from Sparkle Lighting! They are such a realistic interpretation of real candles and come with a handy control allowing you to change the warmt... See more
Company replied
Quick delivery of really lovely products, sadly they were too big for the intended space so I had to return them. Helpful communication throughout the return process and my money was refunded promp... See more
Company replied
Company details
- #41 of 98 best companies in Lighting Shop
Written by the company
Sparkle Lighting is an online store offering pretty decorative lighting that will bring joy to your space anytime of year. Featured in The Sunday Times, The Guardian, The Telegraph along with the majority of the Homes & Gardens Magazines including Ideal Homes & House Beautiful.
Contact info
United Kingdom
- +44 1494 414222
- info@sparkle.lighting
- sparkle.lighting
4.8
Excellent
284 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing product
Amazing product, well packaged and delivered quickly!
15 February 2025
Unprompted review
Reply from Sparkle Lighting
Hi Amy! We're so glad you’re happy with your lights! Quick delivery and great packaging are what we aim for. Thanks for your lovely review!✨
Beautiful lights
Beautiful lights, lovely service provided. Thank you!
1 February 2025
Unprompted review
Reply from Sparkle Lighting
Hi Rifa! So happy you love the lights and had a great experience with us! Thanks for your kind words!✨
Excellent
A really great product and excellent customer service- the lights are great and a superb addition!
13 February 2025
Unprompted review
Reply from Sparkle Lighting
Hi David! So glad you love the lights! Delighted to hear they make a great addition and that you had a great experience with us. Thanks for your kind words!✨
💯 highly recommend
I found this small business after a google search. I ordered lights for my newly decorated bedroom. Perfect service lights arrived 24 hours after I placed my order and can’t wait to put them in situ. Amazing service from the retailer making sure I received my order I highly recommend
11 February 2025
Unprompted review
Reply from Sparkle Lighting
Hi Cardi! So glad you found us and had such a great experience! Hope your new lights make your bedroom even more magical. Thanks for the lovely review and recommendation!✨
What a brilliant company
What a brilliant company.
My order arrived promptly and was even better than the picture and description.
Not only that I received a really lovely email asking if everything was ok with my order. That kind of personal service is like gold dust these days.
I would 100% recommend.
13 February 2025
Unprompted review
Reply from Sparkle Lighting
Hi Sally! Your kind words mean the world! So happy your order was even better than expected and that you loved our personal touch. Thanks for recommending us!✨
Lights were not for me but the customer…
Lights were not for me but the customer service is excellent
30 January 2025
Reply from Sparkle Lighting
Hi Caroline! We really appreciate your kind words about our customer service! Even if the lights weren’t the right fit, we’re glad we could help. ✨
Love these lights
Love these lights, perfect for my campervan! Excellent service, very responsive.
13 February 2025
Unprompted review
Reply from Sparkle Lighting
Hi Claire! Love that our lights have found a home in your campervan! So glad you had a great experience with us. Thanks for your kind words!✨
I purchased the light for my mum
I purchased the light for my mum, Mum likes it very much. She can move it about in the event of a power cut to. Very well packed 👌 I was happy with emails from Thalia great customer service. Very happy.
5 February 2025
Reply from Sparkle Lighting
Hi Angela! So happy to hear your mum loves her light and finds it so handy! Glad it arrived safely and that you had a great experience with us. Thanks for your kind words! ✨
First time ordering from Sparkle
First time ordering from Sparkle. Ordered LED string lights, which arrived quickly and were nicely packaged. Really added to decorations for a party. Would recommend and order from this company again!
4 February 2025
Reply from Sparkle Lighting
Hi Pia! So glad your LED string lights arrived quickly and added that extra sparkle to your party! Thanks for recommending us—we’d love to welcome you back anytime! ✨
Quick delivery and excellent product
3 February 2025
Reply from Sparkle Lighting
Hi Karen! So glad to hear you’re happy with the quick delivery and your new lights! Thanks for your kind words and for choosing Sparkle Lighting! ✨
2nd purchase
2nd purchase. Loved first ones so much, came back for more unique all year fairy lights. Gives living room the wow factor. Thanks
8 February 2025
Unprompted review
Reply from Sparkle Lighting
Hi Gill! We love that you came back for more! So happy our fairy lights bring that wow factor to your living room. Thanks for your support! ✨
Amazing product with great service
The lights I ordered arrived quickly and are absolutely gorgeous. I was pleasantly surpised by the email follow up to check that the product had arrived and everything was ok with the order.
31 January 2025
Reply from Sparkle Lighting
Hi Mel! So glad you love your lights! It’s great to hear they arrived quickly, and we always like to check in to make sure everything’s perfect. Thanks for your kind words!✨
Pretty lights
Beautiful lights that add warmth and sparkle to my room. Well packaged and delivery was prompt. Would buy from this Company again.
2 February 2025
Unprompted review
Reply from Sparkle Lighting
So pleased that you will be back for more. Thanks so much for the glowing review, it is so appreciated. x
Highly recommend sparkle lighting
Really friendly and efficient customer service at sparkle lighting. My order arrived quickly and was packaged with care. I love my beautiful new lamp and would not hesitate to shop again at sparkle lighting, thank you!
18 January 2025
Unprompted review
Reply from Sparkle Lighting
Thanks so much for the review Holly, it is so appreciated. So pleased you love your lights and will be shopping with us again!
A great little business
Ordered a lamp which arrived very quickly by post and is perfect. Really happy and will definitely be using this business again.
1 February 2025
Unprompted review
Reply from Sparkle Lighting
Hi Kevin! So happy to hear your lamp is perfect and arrived quickly! We’d love to welcome you back anytime—thanks for your kind words! ✨
Perfect Shopping Experience
Fabulous, user friendly website with beautiful products. I ordered 2 of the battery operated lamps for a dark corner in my home. They arrived within 48 hours, beautifully packaged and exceeded my expectations. They are stunning! Great customer follow up, all in all, a very enjoyable online shopping experience! If you're hesitant about buying from Sparkle Lighting, don't be! I would highly recommend the whole experience. Thank you!
28 January 2025
Unprompted review
Reply from Sparkle Lighting
Amazing review, it is so appreciated. Thank you so much Suzanne!
Beautiful lights that came really well…
Beautiful lights that came really well packaged. I bought two and I would really like some more! They have a lovely glow. In my view lighting is everything and these don't disappoint.
28 January 2025
Unprompted review
Reply from Sparkle Lighting
I of course totally agree! :) Thanks for the lovely review.
Fab lights so unusual and unique
Fab lights so unusual and unique. Great company to work with and very well packaged and delivered in a timely manner
28 January 2025
Unprompted review
Reply from Sparkle Lighting
So pleased you love your lights. Thanks so much for the fantastic review.
Super fast delivering and amazing…
Super fast delivery and amazing products! Thank you :)
27 January 2025
Unprompted review
Reply from Sparkle Lighting
Hi Esther! So glad you loved the products and the speedy delivery! Thank you for your kind words—they mean a lot! ✨
Feeling fed up with the post- Christmas…
Feeling fed up with the post- Christmas blues I decided to invest in something to brighten my living room all year round. Surprisingly heavy and robust, these gem fairy lights have more than done the job. Prompt and attentive service too!
26 January 2025
Unprompted review
Reply from Sparkle Lighting
Hi Elizabeth! We’re so glad the Gem Fairy Lights have brightened your living room and lifted those post-Christmas blues! It’s wonderful to hear they’ve exceeded your expectations. Thank you for your kind words about the lights and our service—it means so much!✨
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.