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Rated 5 out of 5 stars

The support group is always available to get answer to questions. It is so much easier to use Spritz for incoming to buy crypto and also off ramp transactions. I use other exchanges, Coinbase, and C... See more

Rated 1 out of 5 stars

Misleading sign up bonus. Literally states load your spritz card with any amount of crypto recieve $25. It's a lie then in super fine print in their help center says bonus could vary. They paid nothi... See more

Company replied

Rated 1 out of 5 stars

Spritz finance has historically executed their crypto off ramp successfully but in the last 24 hours has gone dark. Poor and misleading communication, lack of transparency and money “ in progress”... See more

Company replied

Rated 5 out of 5 stars

Spritz provides a top-tier service that is backed by an incredible support team. I recently worked with Ley, who answered my questions quickly and with great expertise. The turnaround time for my inqu... See more

Company replied

Company details

  1. Cryptocurrency Service
  2. Alternative Financial Services

Written by the company

Use Spritz to off-ramp or pay your bills directly from your preferred crypto wallet or exchange. We support ANY token on Ethereum, BNB Chain, Polygon, Avalanche, Base, Optimism, or Arbitrum, as well as Bitcoin, Tron, Solana, and more! Unlimited in ~30 countries, and the highest limits on day 1 in the US and Canada! You can even load your pre-paid SpritzCard with crypto to spend anywhere that accepts Visa. Spritz also offers unlimited on-ramping - you can buy stablecoins across Ethereum, Solana, Arbitrum, Optimism, Polygon, and more! Go bankless and refresh your finances when you use Spritz!


Contact info

You should know

4.0

Great

TrustScore 4 out of 5

312 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Funds sent to payment address issue

I recently encountered an issue where I sent money to a payment address and the funds seemed to go missing. Naturally, I was quite concerned, so I called tech support. The representative was very reassuring and assured me that the funds were safe and they would look into the issue immediately.

To my relief, within a day or two, the support team resolved the issue and my payment successfully went through. The entire experience left me very impressed with their efficiency and professionalism. Their prompt and effective resolution has certainly earned my trust. Highly recommend Spritz for their service for anyone looking for reliable support! Mind you, anything involved with crypto can be uneasy.

Tom

31 May 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thank you so much for sharing your experience with Spritz, Tom! We’re thrilled to hear that our support team was able to resolve your issue quickly and efficiently. Ensuring the safety and satisfaction of our users is our top priority, and we’re glad to know that our team reassured you and addressed the problem promptly.

Your trust and recommendation mean a lot to us. We understand that dealing with crypto can sometimes be uneasy, so we strive to make the process as smooth and secure as possible for our users.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Reached out to get a transaction issue…

Reached out to get a transaction issue resolved. I received fast and accurate resolution.

3 June 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thanks for the review, Joe! We're glad to hear your transaction issue was resolved quickly and accurately. Feel free to reach out anytime you need assistance.

Rated 5 out of 5 stars

Wire process has been very smooth…

Wire process has been very smooth working between my business account and Spritz Business.

3 June 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

We're all about making your crypto journey seamless. Please don’t hesitate to reach out whenever you need assistance. We're here to help!

Rated 1 out of 5 stars

scam

scam, dont use this, you will loose all your money

10 April 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Hey, Fabio! Can you please reach out to our support team so we can clarify any issues and assist you directly. We're here to help ensure your experience with Spritz is positive.

Rated 4 out of 5 stars

Great customer service Always prompt and courteous

What makes you experience great is that the response to my inquiries are always prompt and the representatives are always courteous. When there is a issue they do not stop until it is resolved as fast as possible. You have a awesome service for those of us who are off ramping Bitcoin. So glad you're here

3 June 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Great to hear that you had a wonderful experience with Spritz, Ed! Resolving all your issues in a timely manner is our top-priority so we make sure there are no stones left unturned.
Feel free to reach out anytime you need assistance.

Rated 5 out of 5 stars

Outstanding dApp

Outstanding service!

I heard of this platform through a friend of mine. At first, I was a little bit skeptical due to not hearing of them anywhere else. However, I decided to give it a shot and I'm very glad I did!

The user experience is very straightforward (I still don't understand the "Points" system, but that's not what I use it for), it allows me to transfer instantly from my hardware wallet into my bank account, very affordably!

I love how they also offer you a virtual debit card that you can add to Apple Pay for your every day purchases.

Love this app! My only request would be for the team to add an option that allows you to move the funds from the virtual debit card to your bank, or back to crypto, besides that, 10/10.

31 May 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thanks for the review, Davis! We're thrilled to hear that you had a positive experience with Spritz when transferring your crypto to your bank account. Our goal is to make your crypto journey as seamless as possible.

We understand the importance of accessing your funds wherever you are, which is why we offer the SpritzCard. We're glad to hear you're enjoying it!

The ability to move funds back to your decentralized wallet is already on our radar. You can show your support for this feature by upvoting it here:
https://spritz.canny.io/feature-requests/p/sending-spritz-card-balance-back-to-your-decentralized-wallet

Rated 5 out of 5 stars

The end of Traditional Banking cannot…

The end of Traditional Banking cannot come soon enough! I had "limit issues" with MoneySend (aka. Zelle), apparently they institute a $2999 rolling 7-day limit across actual zelle sends as well as debit card deposits. This resulted in my transfer failing and me having to request a refund from Spritz. Their resolution team jumped into action and offered me alternatives to get access to my funds sooner (and cheaper) than waiting for an on-chain refund. SUPER grateful for their assistance.

31 May 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thanks for the review, Drew! We’re not there yet, but we'll surely get there! We're glad to hear that the Spritz resolution team was able to provide alternatives for delivering your funds to your bank account. If you ever need anything, please don't hesitate to reach out.

Rated 1 out of 5 stars

Wow..reading the reviews

Wow..reading the reviews, its quite frightening. As though there aren't enough scams and rug pulls in crypto already ! Sad. This service was recommended to me. I used it a few times. Now after a little break, trying to use it again and its nothing like it used to be. Zero, absolutely zero response to a simple question. Still have $265 stuck on this thing and unable to get hold of it.

30 May 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

We apologize for the inconvenience and frustration you've experienced. We are dedicated to resolving this issue promptly. Could you please send us your account details via private message on the support channel? We will prioritize addressing your $265 issue and any other concerns you may have.

Rated 5 out of 5 stars

Spritz has worked great for on ramping…

Spritz has worked great for on ramping my fiat. They have quickly answered all of my questions.

20 May 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Great to hear Spritz has been helpful for on-ramping and answering your questions quickly, Jeff!

Rated 5 out of 5 stars

Spritz Finance is a fantastic service

Spritz Finance is a fantastic service. And their customer service is top notch. I recently had a slight delay with a payment however this was promptly responded to and resolved once I escalated the issue to their support team.

17 May 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thanks for the great review, Richard! We're glad our team could promptly resolve the payment delay you experienced. Your satisfaction is important to us. Thanks for choosing Spritz!

Rated 1 out of 5 stars

Working scam

Working scam, they ban account without any reason and steal money. Stay away from this "company"

Reply to their answer
I didn't violate any terms of referral program, i asked about form of promotion before i started and it was ok in opinion of your counsultants, and when it was time to pay bonuses they block every account who use referral program. Spritz even send reminders about referral bonus to every user who didn't do transaction for at least 100$ using their service...

So to sum up they done referral program, encouraged people to do trasaction for at least 100$ using their service to receive 25$ bonus, and when there was time to pay by Spritz comission to referral and referrers they blocked every account which used this promotion..

The most pathetic company of scammers i've ever saw.

One last thing if anyone use this "service" be aware that for example binance block transactions from wallets which they send because as binance support wrote to me their wallet have suspicous activity and for example i received crypto which i bought after about 3 weeks since i buy it using Spritz because as i wrote binance doesn't want to accept this transaction from wallet which they send.

Firstly i though that it happend to just me but many people had and have the same problem so think 2 times till you start using this "company"

9 May 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thank you for your review, Kamil Ślubowski. We take the safety and security of our platform very seriously, as it's essential for a smooth experience for all Spritz users.
Following a review of your account activity, we identified that it violated our terms of service. Unfortunately, this resulted in a permanent account suspension. We do not take suspensions lightly, but they are necessary to protect the integrity of our platform for all of our active users.
Moreover, though we understand this the suspension is frustrating, abusive language directed towards our customer service team is unacceptable and is further reason to maintain your suspension.
Spritz is designed for legitimate transactions and doesn't condone attempts to exploit referral bonuses or engage in any illegal or unethical activities.

Rated 5 out of 5 stars

Best option if you want to use crypto…

Best option if you want to use crypto correctly, the self-custody way!

17 May 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

We're about making your crypto journey seamless, Zachary! If you have any suggestions, we'd love to hear them.

Rated 5 out of 5 stars

Great service with fast support

I use spritz for different offramp activities, which has been very convenient and fast and even though there is a significant transaction fee each time this is a service whose time has come and I’m very grateful to be a member so that I can take advantage of this functionality.

8 May 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Spritz is all about making your crypto journey seamless, Karlos! We're thrilled you find Spritz so convenient for your offramp activities. We're constantly evaluating and adjusting our fees to fairly reflect our actual costs and to provide great value for great service, so your feedback is really helpful.

Rated 1 out of 5 stars

Spritz Scam

In my opinion, they are just scammers, but one by one. First of all, for a whole month after opening the account, there were still problems: first, my profile showed incorrect personal data, then, if not, there was another problem with making payments. During this month, I attracted almost 50 recommended people to Spritz, tempted by the idea of ​​a bonus for new customers. Perhaps after taking advantage of the offer, they would stay with the company for longer, just like me. However, after a month, instead of paying me the due $1,250, they blocked my account and treated all my recommended people the same way. If you organize a promotion, you must fulfill your obligations. The way they explained this situation was laughable, now for almost two weeks there has been no response from them. After talking on forums, I know that there are many, many more people who have been deceived. I DEFINITELY DO NOT RECOMMEND SPRITZ FINANCE!

I assure you that in the coming days there will be a lot of dissatisfied opinions on your Trustpilot and elsewhere.

Edit after Spritz response:
Another frivolous translation from Spritz Finance. You created a referral program with clear terms that were met by many people, and then you backed out of the deal.
I absolutely do not buy this explanation, which was created at the last minute.

Let's focus on this part: "To keep our platform safe and beneficial for everyone, it is extremely important that we limit any misuse of these rewards." When preparing a referral program, you should foresee all circumstances and budget instead of ruining your reputation as fraudsters in this way.

What also are "active/loyal users?" Another point that you can interpret however you feel comfortable. A loyal one is one who will leave a lot of fees? Active How many transactions must he complete per month? 2? 5? 10?

Finally, let's take my example. How could I be an "active user" if your support couldn't fix the errors with my account for a whole month? There were screenshots, I was transferred from one department to another, I had to wait about 5 days for answers, and in fact, they couldn't make it work for the whole month. make payments using Spritz.

The truth is that you have deceived people and I, in turn, have lost my reputation by recommending a site as unserious as yours.

I will be delighted to encourage everyone to leave you a proper (true) review on Trustpilot and elsewhere.

24 April 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

We sincerely apologize for the inconvenience and frustration you've encountered due to the issues with your account and the referral program. Our referral program at Spritz is crafted to reward our active & loyal users for genuine transactions. In order to keep our platform secure and beneficial for everyone, it’s essential that we curb any misuse of these rewards.

Rated 5 out of 5 stars

Off-Ramping my Crypto

Off-Ramping my Crypto
The person who helped me was very knowledgeable, patient and very helpful.

6 May 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Great to hear that you received an exceptional service from support. Feel free to reach out anytime you need assistance.

Rated 5 out of 5 stars

Fantastic and quick response to my bank…

Fantastic and quick response to my bank wire issue. Come to find out it was Bank of America that was slow on sending it out.
Love Spritz!!!

6 May 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thanks for the wonderful review, Donnie! We always put customers first and we appreciate your support for Spritz!

Rated 5 out of 5 stars

Formidable

Good DEFI platform and great technical support

3 May 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

Thanks for the review, Daniele! Feel free to reach out anytime you need assistance.

Rated 5 out of 5 stars

Spritz has a very good tool for me

Spritz has a very good tool for me. Great business model, great execution! Excellent customer service. I'd recommend it to anyone.

3 May 2024
Unprompted review
Spritz Finance logo

Reply from Spritz Finance

We're thrilled to hear that Spritz is meeting your needs and providing excellent service, Rob! Your recommendation means a lot to us!

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