Some things could better serve if combined like text messaging and text marketing’s. Also clients are barely receiving emails that I pay to send out, it’s making it hard for my small Business to keep... See more
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Love the Square platform for payment processing. Extremely user friendly and intuitive! My beef with Square is their lack of support for the Weebly product. I’ve used Weebly for many years for my webs... See more
My experience so far has been great. No issues whatsoever except sometimes I can’t the tap with cards to work. Sometimes it’s on top of phone sometimes it’s under
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Company details
About Square US
Written by the company
Solutions that scale with your ambitions.
Accept payments, get fast access to your cash, and open up new revenue streams on the software and hardware platform millions of businesses around the world trust.
Get started Talk with our teamHelping every type of business succeed.
From full-service restaurants to retailers and beauty salons, Square has custom-built solutions to help businesses sell anywhere easily, quickly and seamlessly.
Trusted by business owners like you.
“I don’t need a CRM system. I don’t have to have a marketing system. I don’t have to have a POS system. With Square, I can have it all in one spot.”
— Buzz Cadenhead
Owner, Buzz Wax Malibu, Malibu
“As I grew, Square actually grew with me. It went from the assistant side and grew into a full salon business with me”
— Nikki Ally Rae
Owner, Nikki Ally Rae Salon, Los Angeles
“The moment we went from one location to two, we realized that we needed a tool that was more advanced. I think Square is worth every cent.”
— Mat Pond
Owner, The Epicurean Trader, San Francisco
“The wonderful thing about Square is I can launch a product, wake up in the morning, and I can pull out my phone and get a snapshot of sales for all the stores and what percentage of sales are from the new product. ”
— Matt Longwell
Product Manager, Blue Bottle Coffee, Oakland
Optimize your operations.
Manage your multiple locations, sales channels and employees, and your bottom line efficiently by streamlining your business operations all from one place.
Manage cash flow 
Manage your team 
Reach customers 
Advanced reporting 
Create custom commerce experiences.
Build online, mobile and in-person business experiences that connect more customers and sellers with Square APIs.
Start selling today.
Create your free account in minutes and join the 4M+ businesses globally using Square.
Get started Talk with our team
Earn more than $250K in annual card sales?
Our sales team may be able to create a custom pricing package for your business.
We’ll work with you to find the best rate structure for your payment volume, average transaction size, and other business needs.
Talk with our teamContact info
United States
- squareup.com/us
4.0
Great
7K reviews
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Reply from Square US
Thanks for the review! We’re glad Square has been easy and helpful for you.
Reply from Square US
That’s so great to hear! We’re glad you’re loving the experience and appreciate you sharing.
Fees have have gone up astronomically
Fees have have gone up astronomically. Every module is being charged and it's getting very costly. Im currently shopping for other softwares
19 February 2026
Reply from Square US
It sounds like there might be some troubleshooting that we can walk through with you to make things work a bit better. Reach out here when you get a chance: squ.re/contact.
It all works.
18 February 2026
Reply from Square US
Thanks for the five-stars! We're glad to hear it. If you ever need our help, please don't hesitate to reach out: http://squ.re/contactsqsupport.
I find the Square platform to be Unintuitive and Overly Complicated
I find the Square platform to be the most unintuitive platform. I do a lot of editing for websites on a lot of different platforms, but Square has always been difficult. What makes it so is that it seems like the back end is constantly changing/being updated and the help documents don't line up to the new changes. It makes it extremely frustrating when one needs to make one small (and theoretically easy) change that takes well over an hour to find how to change it. I actively tell people to not use this platform.
18 February 2026
Unprompted review
Reply from Square US
Thank you for taking the time to share this. We’re genuinely sorry to hear how frustrating your experience has been.
We understand how challenging it is when the interface changes frequently and help documentation doesn’t reflect what you’re seeing in the Dashboard. When you’re trying to make what should be a quick, straightforward update, it shouldn’t take an hour to track down the right setting. That’s not the experience we want for anyone, especially users who regularly work across multiple website platforms.
We’re continuously improving the platform, but we recognize that updates need to be clearer, better communicated, and fully aligned with our support documentation. Feedback like yours highlights where that alignment is falling short.
We appreciate you being candid about your experience. Usability and clarity are critical, and we take this kind of feedback seriously.
Don’t trust square
I use my bank , or Zelle or Venmo or anything else besides square..
After you people stole $32+ from me, I don’t want anything to do either you and I’m definitely will not give you any of my money if I can about it
18 May 2025
Reply from Square US
We’re sorry to hear you feel this way. We understand how upsetting unexpected charges can be, and we take concerns about fees very seriously.
Square does not take funds without explanation. All processing fees and any applicable charges are outlined in our pricing and can be reviewed in your account statements. If something doesn’t look right, our support team can walk through the transaction details with you to clarify exactly what happened.
We know trust is important when choosing a payment provider, and we’re sorry this experience left you frustrated.
Small business start up advice that will really help you…
They once again are raising instant transfer fees on top of existing hiked up fees, risky account holds/freezes, poor customer support, higher costs for high-volume businesses, limited customization and advanced features, potential security issues due to its aggregator model, and dependency on internet connectivity, it claims to be great for small business and that is not the case. My advice for small business start ups fund a good bank that has free merchant services and take the time to set that up. It will save you alot of money in the end and bonus there is actually a person you can sit and talk to if you run into problems or questions.
17 February 2026
Unprompted review
Reply from Square US
Thank you for sharing your feedback about fees, support, and account management. We understand these are critical concerns for small businesses watching every dollar.
While Square works well for many businesses, you're right that it's not the perfect fit for everyone. Different businesses have different needs, volumes, and support preferences. While Square doesn't provide face to face in-person support, we do offer phone, messaging and email support.
We appreciate your feedback and wish you success with your business.
no customer service
17 February 2026
Reply from Square US
We’d really value the opportunity to learn more about your experience, as we want to ensure you’re receiving the support you need with your Square account. If you feel your concerns weren’t fully addressed, we’d appreciate the chance to better understand what happened.
You can also connect with us directly online by sending a message through our social channels on Facebook, Instagram, or X.
For your convenience, you can find all of our official support contact options here: https://squ.re/4enGkQQ.
We’re here to help and would welcome the opportunity to make this right.
Because yall stop my payment to take a…
Because yall stop my payment to take a survey lot of issue taking transactions and no explanation I did what was required and now I can’t make transactions
17 February 2026
Reply from Square US
Square periodically reviews all accounts for security reasons. We perform these reviews to ensure that all businesses using Square are operating within our Terms of Service. We put measures like this in place so that Square is a secure place to do business for everyone.
We may ask you to provide additional information for the review process. Once you've submitted your information, our team will look over your answers and documents and get back to you within 1-2 business days. Unfortunately, we cannot expedite this process, but you'll receive an update by email, so please keep an eye on your inbox.
We hope this information is helpful. You can find additional details on our review process, here, in our Support Center: squ.re/4qc4Lq2
Reply from Square US
We're really happy to hear that you've found greater efficiency with Square. Thank you for the 5-star review!
My account was compromised and square…
My account was compromised and square sent the scammer $3000 in a disputed scam claim. Dealing with square employees has been horrendous! They won’t give you any help or information. Everyone i spoke to kept denying me access to a supervisor or manager.
I was promised a response regarding the issue after 1-2 business days. Nothing after a week!! Everyone I call I get the same answerers “ they will call or email you within 1-2 business days… that timeframe is up a week ago and still can’t get answers. Completely unprofessional and unethical company! Beware!!
9 February 2026
Unprompted review
Reply from Square US
We’re very sorry to hear about your experience, especially given how serious and stressful an account compromise and disputed funds situation can be. We understand how important timely updates and clear communication are, and it’s concerning to hear that you’ve felt left without answers.
For privacy and security reasons, we’re not able to discuss account-specific details here, but we do want to make sure your case is properly reviewed. Please reach out to our Account Services team directly and reference your existing case number, so they can provide an update. If you’re unsure of your case number, you can provide your business name and the email associated with your account when contacting support, so they can locate it.
We appreciate you bringing this forward and the opportunity to help ensure your concerns are addressed.
Easy and Helpful!
One year in with Square and no complaints! I'm sure there are cheaper processing fees out there, but square makes everything SO easy integrating payroll/tips/ making it so easy to set up POS, and more.
16 February 2026
Reply from Square US
Thanks so much for taking the time to share this, we really appreciate it!
Square’s processing fees are all-inclusive, which means there are no hidden fees for things like different card brands, account cancellations, or payment disputes. We aim to keep pricing simple and transparent, so you can focus on running your business with confidence.
Thanks again for being with us this past year, we’re excited to continue supporting you!
I am only using one POS i removed
I am only using one POS i removed. The other POS is from my account, but they are still charging me for multiple POS, and when I call, nobody seems to be able to help me.
1 December 2025
Reply from Square US
If you need a hand navigating the app, please don't hesitate to give us a call, our team can help shine a light on anything you have questions about there: squ.re/contactsqsupport.
3% in processing fee is to much
3% in processing fee is to much, I'm seriously considering to use another payment processor
16 February 2026
Reply from Square US
If you need a hand navigating the app, please don't hesitate to give us a call, our team can help shine a light on anything you have questions about there: squ.re/contactsqsupport.
I’m glad they assisted me when my account was locked
I’m glad they assisted me when my account was locked over a security issue that wasn’t an issue. Most importantly they offered me a loan at a time when my business needed it most for our advertising.
Thank you.
13 out of 10 service.
13 February 2026
Unprompted review
Reply from Square US
Thank you for sharing your Square story! We're glad to hear you've had such a great experience.
It’s has been a year with Square on our…
It’s has been a year with Square on our side it has been a good experience. With the loan and credit card offers it has helped us in our business. Thank you Square
2 February 2026
Reply from Square US
Thank you for sharing this! We’re so glad to hear your first year with Square has been a positive experience and that the loan and credit card offers have supported your business. We appreciate you being part of the Square community!
refer Square!
I would definitely refer Square to a friend who has been in the market for some time
14 February 2026
Unprompted review
Reply from Square US
Thank you so much for the recommendation! It means a lot to hear you’d refer Square to a friend. We truly appreciate your support.
Square makes it easy to bring on new…
Square makes it easy to bring on new employees and switch devices. The automatic savings options makes setting aside money for taxes a breeze.
14 February 2026
Reply from Square US
We appreciate the feedback. It’s great to hear that managing your team and setting aside funds automatically has been smooth and helpful for your business.
Accept credit cards without any equipment or minimum
Nice and easy to use to accept credit cards without any equipment or minimums. Using the card reader will reduce charges and could make it easier as well. They also have other services like BillPay which I'm trying out now!
12 February 2026
Unprompted review
Reply from Square US
Thank you for sharing your Square story! We're glad to hear you've had such a great experience.
Tried and True
I've been using Square for many years for my business nearly every day without any problems at all. I use a simple card reader with my iPad and transactions are quick and easy.
10 February 2026
Unprompted review
Reply from Square US
Thank you for being with Square for so many years! We’re so glad to hear it’s been reliable for your business and that transactions with your reader and iPad have been quick and easy.
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