Stanton Optical - Columbia (Harbison) Reviews 

77
TrustScore 4 out of 5

4.2

189 Harbison Blvd, Suite A, 29212 Columbia, SC, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

First time in 27 years that I received an excellent eye examine. I can finally see out of my glasses without seeing distortion. My contact lenses are a better fit and I see clearer than ever before.... See more

Company replied

Rated 5 out of 5 stars

All of the staff were positive, professional, and energetic. They kept me updated with any delays and made it a great visit.

Company replied

Rated 2 out of 5 stars

One of the workers that checks the patients in for their eye exam, was not patient when there was an issue with my insurance. She was visibly frustrated and dismissive. This made me very uncomfortable... See more

Company replied

Rated 5 out of 5 stars

Came in for a walk-in appointment. Was seen right away and got new glasses within an hour! Employees were professional and polite! Great experience. Will definitely go back!!

Company replied


Company details

  1. Optometrist
  2. Contact lenses supplier
  3. Eye Care Clinic
  4. Glasses store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 189 Harbison Blvd, Suite A, 29212, Columbia, SC, United States

  • (803) 281-6202
Promotion box for Stanton Optical - Columbia (Harbison)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.2

Great

TrustScore 4 out of 5

77 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(77)

15,560 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

This was my first eye exam in years

This was my first eye exam in years. Unfortunately, I didn't feel comfortable. It took forever to be seen by both tech and remote doctor. The doctor's response after examining me was "Oh yea you really need glasses. Then she left the screen. I felt like I was obligated to buy both contacts and glasses and I don't believe that was the case. Also, no one really help me find glasses. Is that not a thing anymore. Oh well, I got what I need so I'll give them 2 stars.

18 March 2026
Stanton Optical - Columbia (Harbison) logo

Reply from Stanton Optical - Columbia (Harbison)

Hello Tiara. We’re sorry to hear about your experience and that the visit did not feel as comfortable or supportive as expected. Please know all prescriptions are reviewed and signed by a licensed doctor. We are always looking for ways to improve and better serve our community, and we'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 5 out of 5 stars

Stanton Optical Offers Great Service & Glasses

I've never been to Stanton Optical and wanted to give them a try. I must say that I like the selections they have more than a few places I've been to in the past. I'm really impressed with the glasses I chosen. The customer service was great as well!

5 March 2026
Rated 2 out of 5 stars

My wife and I received very good…

My wife and I received very good customer service. The staff always greeted me when I walked and let me know where I was in the order if there were others ahead of me. The store was clean and maintained. The issue is our glasses. We have returned three times. Each time for both of us, the optics were off. I wear progressive and my wife chooses bifocals.
For me, the prescription does not run out to the edges of the top part of the lens, when I check my side mirrors while driving it is a blur. The ver bottom, magnifying part of the lens is so low I have to manually raise my glasses to view my computer screen the primary purpose I purchased glasses. I am on my computer 1/2 to 2/3 of my day. My wife has similar issues with the placement of the positioning of the reading portion of her lens. I want to be clear, it is the glasses and not the customer service to facility.

15 March 2026
Stanton Optical - Columbia (Harbison) logo

Reply from Stanton Optical - Columbia (Harbison)

Hello. We’re so glad our team made your visit a positive one and sorry to hear that your glasses and prescriptions are not working as expected. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 3 out of 5 stars

Virtual visit

I dislike the fact that when I got there for my daughter's eye exam.It was virtual and it was not told to me prior I would prefer to see a doctor in person face to face, especially when it's dealing with your eyes. A virtual exam is not a personal visit that I would prefer. I would like to have been given the opportunity to either accept or decline A virtual visit prior to coming to the appointment.

28 February 2026
Stanton Optical - Columbia (Harbison) logo

Reply from Stanton Optical - Columbia (Harbison)

Hello Sharon. We're truly sorry to hear about your experience and that the eye exam did not meet your expectations. Please know all prescriptions are reviewed and signed by a licensed doctor. We are always looking for ways to improve and better serve our community, and we hope to have the opportunity to better serve you in the future. We appreciate your feedback.

Rated 5 out of 5 stars

Excellent service

We were greeted immediately when we arrived in the store. The tests were explained thoroughly as they were administered. I felt very comfortable working with Ally to pick out new frames as she gave me honest feedback with each pair I tried on. I’m very happy with the look and fit of the glasses I decided on. I will definitely return to this store.

23 February 2026
Rated 5 out of 5 stars

Corey was absolutely helpful and…

Corey was absolutely helpful and amazing! The doctor was very nice.

10 March 2026
Stanton Optical - Columbia (Harbison) logo

Reply from Stanton Optical - Columbia (Harbison)

Hello Jennifer, Thank you for sharing your experience! We’re thrilled to hear that Corey was so helpful and that you had a positive visit with the doctor. We truly appreciate your feedback!

Rated 1 out of 5 stars

Overpriced

Overpriced, not many selections, took too long to come back.

20 February 2026
Stanton Optical - Columbia (Harbison) logo

Reply from Stanton Optical - Columbia (Harbison)

Hello Tameka. We're sorry to hear you were not satisfied with the selection, pricing, and any delay with your glasses. We strive to offer a wide variety of frames and services at competitive prices, and we hope to have the opportunity to better serve you in the future. We appreciate your feedback.

Rated 4 out of 5 stars

👌😁🌞 Greeted like sunshine

The customer service was excellent 👌, soon as I walked through the door I was greeted with a smile and the words spoken "How may I help you". Very friendly and professional.The only downside the prices does not coinside with the advertisement.

9 March 2026
Stanton Optical - Columbia (Harbison) logo

Reply from Stanton Optical - Columbia (Harbison)

Hello Lisa! We're glad you received friendly and professional service. We apologize for any confusion with the pricing not matching the advertisement and appreciate you bringing it to our attention.

Rated 5 out of 5 stars

Thank you!!

Thank you for all you have done for me! For once in 23 years I feel like a regular person again! I will never forget!

5 March 2026
Stanton Optical - Columbia (Harbison) logo

Reply from Stanton Optical - Columbia (Harbison)

Hello Keith! We’re truly honored to have made such a positive difference for you. Your message means a lot to our team!

Rated 5 out of 5 stars

The experience was quick and easy

The experience was quick and easy. Stanton added progressive lenses to my Versace frames and I couldn’t have asked for a more simpler eyeglass place. Thanks Stanton. Highly recommend

3 March 2026
Stanton Optical - Columbia (Harbison) logo

Reply from Stanton Optical - Columbia (Harbison)

Hello Keon! We’re glad to hear your experience was quick and easy and that we could add progressive lenses to your Versace frames. We appreciate your recommendation and your support!

Rated 5 out of 5 stars

Great staff very helpful

Great staff very helpful & friendly quick also

1 March 2026
Stanton Optical - Columbia (Harbison) logo

Reply from Stanton Optical - Columbia (Harbison)

Hello Khalid! Thank you for your review! We’re glad our staff was helpful, friendly, and quick. We truly appreciate you!

Rated 5 out of 5 stars

Fast friendly service

Fast friendly service. Great prices

20 February 2026
Stanton Optical - Columbia (Harbison) logo

Reply from Stanton Optical - Columbia (Harbison)

Hello Gertie! We’re glad you enjoyed our fast and friendly service, as well as our great prices

Rated 1 out of 5 stars

Totally misleading staff and horrible…

Totally misleading staff and horrible experience. Staff Not trained. Had me sit in room waiting for the “virtual exam” for thirty minutes. Then put me back in waiting area. Then to another room and could not adjust their equipment. Had me slide almost out of chair. And lean forward. The “virtual” examiner said I needed on site exam. However, it was going to be over a month out; as their doctor was out of the country. Odd for a large chain. Still wanted to sell me glasses, even though there was still work to be done. Then was going to do a referral. They said no one really does what the examiner just told me I needed. Three people up front tried to be argumentative and rude with my wife. Never again!!

17 October 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look