Stanton Optical - Newport News Reviews 

31
TrustScore 4.5 out of 5

4.3

12101 Jefferson Ave, 23602 Newport News, VA, US


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Rated 5 out of 5 stars

Associates were friendly and helpful. Eye exam was simple and easy, and my new contact lenses arrived quickly. I recommend Stanton Optical for your eye care needs.

Company replied

Rated 5 out of 5 stars

Staff was friendly and helpful. Price was reasonable and I felt that staff went beyond my expectations with by offering single vision glasses to hold me over while awaiting the 2 weeks for progressive... See more

Rated 5 out of 5 stars

Whitney was absolutely amazing. I’m bad with names but I remembered hers as she was so kind and answered all my questions and got me all squared away! I been to 3 places in 2 days including my regula... See more

Rated 3 out of 5 stars

Prices are way out of control I am able to get 2 pairs of like glasses from BJ at full price for the same price as Stanton. The people are amazing knowledgeable friendly and eager to help but th... See more

Company replied


Company details

  1. Optometrist
  2. Contact lenses supplier
  3. Eye Care Clinic
  4. Glasses store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 12101 Jefferson Ave, 23602, Newport News, VA, United States

  • 7572418919
Promotion box for Stanton Optical - Newport News

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.3

Excellent

TrustScore 4.5 out of 5

31 reviews

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4.3

All reviews

(31)

13,466 reviews in the last 12 months

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Rated 5 out of 5 stars

10/10!!!

Got my glasses the next day and GREAT customer service!

1 July 2026
Stanton Optical - Newport News logo

Reply from Stanton Optical - Newport News

Hi Tylajah. Thank you for your wonderful review! We're thrilled to hear that you received your glasses so quickly and had a great experience with our customer service team. Providing fast, reliable service and exceptional care is what we strive for every day. We truly appreciate your support and look forward to helping you again in the future! 😊👓

Rated 5 out of 5 stars

Great customer service

They were nice and were able to help me with everything I needed

12 June 2026
Stanton Optical - Newport News logo

Reply from Stanton Optical - Newport News

Hi Cassandra. Thank you for your review! We're so glad to hear that our team was kind and able to help you with everything you needed. Providing friendly, attentive service is what we strive for, and we truly appreciate your feedback. We look forward to seeing you again! 😊👓

Rated 5 out of 5 stars

The prescription is spot on

The prescription is spot on. Haven't had this kind of vision for a long time.

18 June 2026
Stanton Optical - Newport News logo

Reply from Stanton Optical - Newport News

Hi Donald. Thank you so much for your feedback! We’re thrilled to hear your prescription is spot on and that you’re enjoying such clear vision again. Knowing we helped improve your eyesight and make a difference in your daily life means the world to us. We truly appreciate your support and are glad you had such a positive experience!

Rated 4 out of 5 stars

The ease of the eye examination and the…

The ease of the eye examination and the selection of eye wear.

24 June 2026
Stanton Optical - Newport News logo

Reply from Stanton Optical - Newport News

Hello Robert, Thank you for your kind feedback! We’re glad to hear you found the eye exam easy and enjoyed the eyewear selection. We appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

Very Hi Tech

Staff was very prompt and informative. Each step was explained in detail. Glasses (1st Ever Pair) was shipped to store on time.

18 June 2026
Stanton Optical - Newport News logo

Reply from Stanton Optical - Newport News

Hello Peter. Thank you for your kind feedback! We’re glad to hear our team was prompt and informative, and that everything was explained clearly throughout your visit—especially for your first pair of glasses. It’s great to know they arrived on time as expected. We truly appreciate your support and look forward to helping you again!

Rated 5 out of 5 stars
Stanton Optical - Newport News logo

Reply from Stanton Optical - Newport News

Hello Terence. Thank you so much for your kind words! We’re glad you experienced both friendliness and professionalism during your visit—it truly means a lot to our team. We appreciate your support and look forward to helping you again soon!

Rated 3 out of 5 stars

Beware of advertisement to get you in

The people and service are fine, no issue with any of that part. The “sale” however is not even close to as advertised. They market 2 pairs and exam for $79. They are not including the cost of the prescription, or that the $79 pairs are very limited. Mine cost almost $300 for one pair.

4 June 2026
Stanton Optical - Newport News logo

Reply from Stanton Optical - Newport News

Hello Erek. We’re pleased to hear that you were satisfied with our team and the service you received. We sincerely apologize for the confusion and frustration regarding the promotion and final cost of your glasses. Our 2 for $79 deal is one of our bestselling promotions, keep in mind that depending on your prescription, product selection and additional add-ons the package can vary. We typically offer a broader selection as part of our value promotions. Thank you for your feedback and we hope to have the opportunity to better serve you in the future.

Rated 5 out of 5 stars

Great, friendly service

Associates were friendly and helpful. Eye exam was simple and easy, and my new contact lenses arrived quickly. I recommend Stanton Optical for your eye care needs.

3 June 2026
Stanton Optical - Newport News logo

Reply from Stanton Optical - Newport News

Thank you for your kind review and recommendation! We’re glad to hear our team was friendly and helpful, and that your eye exam was simple and easy. It’s great to know your contact lenses arrived quickly as well. We appreciate your support and look forward to serving your eye care needs in the future!

Rated 3 out of 5 stars

So expensive but great staff

Prices are way out of control I am able to get 2 pairs of like glasses from BJ at full price for the same price as Stanton.

The people are amazing knowledgeable friendly and eager to help but the prices will keep me from returning

23 May 2026
Stanton Optical - Newport News logo

Reply from Stanton Optical - Newport News

Hello Dennis. We’re glad to hear that our team was knowledgeable, friendly, and eager to help and sorry to hear that our pricing did not meet your expectations. Please know that pricing can vary depending on your prescription, product selection, and any additional add-ons. We appreciate you taking the time to share your feedback, as it helps us continue evaluating and improving the value we provide to our custom

Rated 5 out of 5 stars

Staff went above and beyond.

Staff was friendly and helpful. Price was reasonable and I felt that staff went beyond my expectations with by offering single vision glasses to hold me over while awaiting the 2 weeks for progressive lenses. That stood out as exceptional customer service.

18 April 2026
Rated 5 out of 5 stars

Whitney was absolutely amazing

Whitney was absolutely amazing. I’m bad with names but I remembered hers as she was so kind and answered all my questions and got me all squared away! I been to 3 places in 2 days including my regular place and they were unable to help
Me and Whitney did! I am beyond satisfied with my new glasses! Thank you!

5 May 2026
Rated 5 out of 5 stars

Same day appointment on a Saturday was…

Same day appointment on a Saturday was a plus for us, both myself and my son were able to be seen and the process is very streamlined. I like the automated optical checks and the online video chat was also a great idea. We received our glasses ina little over a week and they were both exactly as needed. Nice friendly staff is also a plus. First time there and it felt like we had been going there for years. I highly recommend Stanton optical to anyone who is in need of prescription glasses. Thank you!

27 April 2026
Rated 5 out of 5 stars

I chose frames I liked

I chose frames I liked, ordered them and when they came in they adjusted. I wore them about a week and went back in because I didn't like how they fit and they were adjusted again. That was good! I wore them for about another week and went back to have the frames changed. These were the ones I picked, but they felt sooo light! I picked another frame again and the order was sent in. I am waiting for them and I am sure they will be good and the associates will help fit them to my face. They are very helpful.

6 April 2026
Rated 1 out of 5 stars

i have been waiting for my glasses for…

i have been waiting for my glasses for a month, and you all lost the order and my glasses. it is now a month later, and i still am waiting for a call. i had to figure out that my order was messed up, but visiting the office. The prices and advertising are very misleading, the people in the store are nice, but what a clusterf***.

6 April 2026

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