Stash Reviews 5,435

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,305 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the user-friendly experience, noting that the app and website are easy to navigate and understand, especially for beginners in investing. Many appreciate the ability to buy fractional shares and the educational resources provided, which help them learn about stocks and bonds. The value for money is also a strong point, with people finding the platform beneficial for building their portfolios and saving for the future. However, some customers were dissatisfied with payment-related issues, including confusion during the sign-up process and difficulties with transferring funds. A few also mentioned changes to the service, such as the quality of their physical cards and the reduction in stock rewards.

What people talk about most

User experience

People report positive experiences with user experience. Many customers find the app easy to use, intuitive,... See more

Application

Customers consistently note positive experiences with the app, praising its ease of use and informative... See more

Product

Clients share positive opinions on the product. Many reviewers appreciate its ease of use for investing, with... See more

Payment

Users describe ambiguous interactions with payment. While some customers report positive experiences, such as... See more

Value for money

Customers had positive experiences with value for money. Many reviewers appreciate the low maintenance fees... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’m know zero about investing, but someone encouraged me to get the app. With his assistance, I am starting to figure it out. He showed me areas I need to tap on to understand what I’m doing. I still... See more

Rated 4 out of 5 stars

When I was moved to STASH my account and the accounts for my grandchildren were listed yesterday I noticed my account was gone. I called and found out it had been put in a Public account. There should... See more

Company replied

Rated 4 out of 5 stars

I like Srash, its easy to invest and I have custodial accounts that makes it easy to save for little ones. The reason for only 4 stars is because of the changes they have made. I opened a savings acc... See more

Company replied

Rated 5 out of 5 stars

I got in on this when they first launched and have used it every day since. Stash is an EXCELLENT app for managing your finances. The ability to buy slices of stocks and mutuals gives any person the a... See more

Company replied


Company details

  1. Investment service
  2. Alternative Financial Services
  3. Financial advisor
  4. Non-bank financial service

Written by the company

Stash is a personal finance app that can help anyone improve their financial life. From budgeting to saving for retirement, Stash features banking, investing, and advice all in one app. We’ve helped millions of Americans reach their financial goals–all for one low monthly price.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5k reviews

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Rated 5 out of 5 stars

Stash is easy and simple to use

Stash is easy and simple to use. I was able to create an account in minutes and transfer money to begin investing. I love that they give you ideas of companies to invest in and help teach along the way. Investing can be scary for beginners, but they do a great job of helping you learn and feel more comfortable. The app is easy to use and very informative.

6 May 2026
Stash logo

Reply from Stash

Hi Sean,

Seeing this made our day. We’re glad the app has felt easy to use and that the educational resources have helped make things feel more approachable. Helping people learn along the way is important to us, and we’re happy to hear that came through for you.

If questions ever come up, our Learn resources at http://learn.stash.com and the AI Money Coach in the app can be helpful.

The Stash Team

Rated 5 out of 5 stars
Stash logo

Reply from Stash

Hi Wayne,

Your excitement comes through loud and clear. Thank you for sharing your feedback with us. We’re glad to be part of your journey and hope the experience continues to feel straightforward and supportive.

If you ever want general financial guidance, you can also check out our AI Money Coach in the app or visit http://learn.stash.com.

The Stash Team

Rated 1 out of 5 stars

It was extremely confusing signing up…

It was extremely confusing signing up and utilizing the platform. I got tricked into depositing money twice and they
Made it recurring without disclosure. The difference between the actual investing and your personal “bank” was not clear upon enrollment so it had me make deposits twice to even enter the app. Then I regretted my decision and wanted to settle my investments to close my account and get some money back, but it wouldn’t let me do that. I have no idea whether I’ll see that money again now that my account is closed. It’s the worst investment app out there with how confusing it is. With competitors like SoFi making investing a lot easier and less confusing, this is just a waste of time and money.

1 May 2026
Stash logo

Reply from Stash

Hi Sarah,

We’re sorry to hear about your experience and understand how frustrating that must have felt. For help with any account-related questions, please contact support@stash.com or call (800) 205-5164, Monday through Friday, 8am to 8pm ET. You can also check out our AI Money Coach in the app for general guidance.

We appreciate you taking the time to share this with us.

The Stash Team

Our response is for customer servicing purposes only, and should not be construed as an advertisement of Stash's offerings and services.

Rated 3 out of 5 stars

User experience

1 May 2026
Stash logo

Reply from Stash

Hi Tommy,

We appreciate you taking the time to leave feedback. We’re sorry to hear the experience didn’t fully meet expectations. If you’d like to share more, please reach out to support@stash.com or call (800) 205-5164 Monday through Friday, 8am to 8pm ET.

We’re always looking to improve and value the chance to learn from comments like yours.

The Stash Team

Our response is for customer servicing purposes only, and should not be construed as an advertisement of Stash's offerings and services.

Rated 2 out of 5 stars

Monthly fee is excessive

Monthly fee is excessive. I will switch to Vanguard.

1 May 2026
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Reply from Stash

Hi Robert,

We’re sorry to hear about your experience. We understand that costs can be an important part of choosing a financial service, and we appreciate you sharing this feedback. If you’d like to discuss your concerns further, please contact support@stash.com or call (800) 205-5164, Monday through Friday, 8am to 8pm ET.

If you have any questions about using the app, our Learn resources at http://learn.stash.com may also be helpful.

The Stash Team

Our response is for customer servicing purposes only, and should not be construed as an advertisement of Stash's offerings and services.

Rated 5 out of 5 stars

I am new to the investment experience…

I am new to the investment experience and am just starting out. I am going with Stash because they are said to specialize in beginning investors. It sounds like we get value for our money!

1 May 2026
Stash logo

Reply from Stash

Hi Lisa,

We’re glad to hear you’re getting started and that Stash has felt like a fit for your first steps. Starting out can bring a lot of questions, so we’re happy to be part of that journey.

If you ever want general guidance, our Learn resources at http://learn.stash.com and the AI Money Coach in the app can be helpful. Let us know if anything comes up.

The Stash Team

Rated 1 out of 5 stars

Terrible experience...

I had some accounts with Stockpile that were transferred to Stash. I did not want to pay for the subscription therefore decided to cash out the funds so I can transfer it elsewhere. I called the first time on April 20 to close out the accounts and transfer the funds to my bank. Was told the process should take about ten days to complete. Called back on May 1st as I haven't received the funds. The representative informed me there was a problem with the bank transfer. We restarted the process and used a different bank account just in case. Was told the transfer was successful and I should see the funds within 3 business days. Here we are on business day number 6 and still no funds. Called back and now they're going to issue paper checks instead. The representative couldn't give me an answer as to why the funds didn't transfer. This is terrible and I would never use them based on this experience.

20 April 2026
Unprompted review
Stash logo

Reply from Stash

Hi Thao,

We’re sorry to hear about your experience and understand how frustrating this must have been. Stash was able to step in when StockPile went out of business.

For help with this further, please contact support@stash.com or call (800) 205-5164, Monday through Friday, 8am to 8pm ET. We’d like the chance to review this with you through the proper support channels.

We appreciate you taking the time to share this feedback.

The Stash Team

Our response is for customer servicing purposes only, and should not be construed as an advertisement of Stash's offerings and services.

Rated 5 out of 5 stars

best

very easy. to understand and they help with any question

6 May 2026
Stash logo

Reply from Stash

Hi Alexis,

Glad to hear things have felt easy to understand, and that our team has been helpful when questions come up. We always aim to make support clear and accessible.

If anything ever feels confusing, our Learn center at http://learn.stash.com and the AI Money Coach in the app can also be useful resources.

We’re here if you need anything else.

The Stash Team

Rated 5 out of 5 stars

Love

I love it 😀 😍 ❤️

7 May 2026
Stash logo

Reply from Stash

Seeing this made our day. Thanks for taking a moment to share your feedback with us.

We’re glad Stash has been a positive part of your experience. If you ever have questions, our Learn resources at http://learn.stash.com and the AI Money Coach in the app are there to help.

The Stash Team

Rated 3 out of 5 stars

First time user

30 April 2026
Stash logo

Reply from Stash

Hi Becky,

We appreciate you taking the time to leave your first impression. Starting something new can bring up questions, and we’re glad you reached out. If anything feels unclear or you need support, please contact support@stash.com or call (800) 205-5164 (M-F, 8am-8pm ET). You can also check out our Learn resources at http://learn.stash.com or the AI Money Coach in the app.

We’re here if you need anything else.

The Stash Team

Our response is for customer servicing purposes only, and should not be construed as an advertisement of Stash's offerings and services.

Rated 5 out of 5 stars

My account transferred from stockpile

My account transferred from stockpile. I was able to speak to a live rep who took care of getting the account fully functioning.

7 May 2026
Stash logo

Reply from Stash

Hi Dhanpaul,

We’re glad you were able to connect with a live representative and get things working again. Thank you for taking the time to share your experience with us.

If anything else comes up, please don’t hesitate to reach out.

The Stash Team

Rated 5 out of 5 stars

Helps build knowledge about your…

Helps build knowledge about your financial future

24 July 2025
Stash logo

Reply from Stash

Hi Jonathan,

We’re glad to hear Stash has been helpful in building your financial knowledge. Thank you for taking the time to share that with us.

If you ever want to explore more general financial education, you can also check out http://learn.stash.com or the AI Money Coach in the app.

The Stash Team

Rated 4 out of 5 stars

I’m only doing this to try to get a…

I’m only doing this to try to get a payout for Eureka

6 May 2026
Stash logo

Reply from Stash

Hi Corey,

Noted on your feedback. We’re sorry to hear the experience felt that way. If you need help with anything related to your Stash experience, please reach out to support@stash.com or call (800) 205-5164, Monday through Friday, 8am to 8pm ET. You can also check out our AI Money Coach in the app for general financial guidance.

We’re always open to hearing where we can do better.

The Stash Team

Rated 5 out of 5 stars

Love it ....very helpful for me to save…

Love it ....very helpful for me to save and invest.

4 May 2026
Stash logo

Reply from Stash

Hi William,

We’re glad to hear Stash has been helpful for saving and investing. Thank you for taking the time to share your feedback.

If you ever want general guidance, our Learn resources at http://learn.stash.com or the AI Money Coach in the app may be useful.

Let us know if any questions come up.

The Stash Team

Rated 5 out of 5 stars

It was easy to start investing with…

It was easy to start investing with plenty of information for confident investing!

28 April 2026
Stash logo

Reply from Stash

Hi Melissa,

We’re glad to hear the experience felt straightforward and that the information was helpful. Building confidence around money can make a big difference, and we’re happy our resources supported that.

If you ever want to explore more general financial guidance, you can check out http://learn.stash.com or the AI Money Coach in the app.

Thanks again for sharing your feedback.

The Stash Team

Rated 4 out of 5 stars

Cool

It’s Cool app

5 May 2026
Stash logo

Reply from Stash

Hi Kyle,

Glad to hear the app is working well for you. We appreciate you taking a moment to share your feedback.

If you ever have questions or want to learn more about general financial topics, our Learn resources at http://learn.stash.com and the AI Money Coach in the app may be helpful.

Let us know if we can help with anything else.

The Stash Team

Rated 4 out of 5 stars

The money transfer sucks

The money transfer sucks. From my account to my stash account. I wish it was instant.

27 April 2026
Stash logo

Reply from Stash

Noted on your feedback. We understand wanting transfers to feel faster and more seamless, and we’re sorry this has been frustrating.

If you’d like help with transfer timing or general questions, please reach out to support@stash.com or call (800) 205-5164, Monday through Friday, 8am to 8pm ET. You can also check out our AI Money Coach in the app for general guidance.

We appreciate you taking the time to share this.

The Stash Team

Rated 5 out of 5 stars

I think that Stash is a wonderful…

I think that Stash is a wonderful business. I had to call in with a couple of questions and they were sure to provide me with appropriate answers. They were professional and efficient.

4 May 2026
Stash logo

Reply from Stash

Hi MarQuette,

We’re glad to hear our team was able to answer your questions clearly and professionally. Your feedback means a lot, and we’ll be sure to share it with the team.

If anything else comes up, we’re here to help.

The Stash Team

Rated 5 out of 5 stars

It was a quick and amazing experience…

It was a quick and amazing experience overall.

4 May 2026
Stash logo

Reply from Stash

Hi Angel,

Seeing this made our day. We’re glad the experience felt quick and smooth overall, and we appreciate you taking the time to let us know.

If questions ever come up, our Learn resources at http://learn.stash.com and the AI Money Coach in the app can be helpful places to start.

Let us know if there’s anything else we can help with.

The Stash Team

Rated 5 out of 5 stars

I use it!!

This a very easy tool for non experienced traders or savers. All the explanations and definitions of stocks, bonds, etc. Low mentenance fees, and they also give recommendations.

5 May 2025
Stash logo

Reply from Stash

Hi Coretta,

We’re glad to hear the explanations and definitions have been helpful and that the app has felt easy to use. It’s always encouraging to know the experience has been straightforward and supportive.

If you ever want extra guidance, you can also check out our Learn resources at http://learn.stash.com or the AI Money Coach in the app.

Thanks again for your feedback.

The Stash Team

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