StockX Reviews 

279,477
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 54,757 reviews, reviewers had a great experience with this company. Customers frequently praise the incredibly fast delivery service, enthusiastically noting that their online orders consistently arrive safely and in a wonderful new condition. Consumers truly love the reliable product verification process, which easily makes them feel extremely confident about receiving authentic items every single time. Some people were dissatisfied with the unusually high shipping costs and the extra service fees applied to their online purchases. Reviewers additionally mentioned experiencing occasional long delivery delays, while other buyers unfortunately received damaged shoe boxes or defective items directly from sellers.

What people talk about most

Product

Consumers find product to be positive, highlighting that items are well-packaged and arrive in great... See more

Delivery service

People report high satisfaction with the delivery service, often highlighting fast shipping times and items... See more

Quality

Customers had positive experiences with quality, expressing satisfaction with items arriving well-packaged... See more

Order

Reviewers highlight ambiguous experiences regarding their order process, as opinions are sharply divided.... See more

Price

Clients share ambiguous opinions on price, as experiences vary significantly. Many reviewers report... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I received the product in a brilliant condition. However, it took almost a month until I received it. Communications on not passing the StockX verification could have been solved at an earlier stage r... See more

Company replied

Rated 4 out of 5 stars

The transaction went as smooth as possible. Fast verification and shipping. I was just pretty disappointed that the shoebox had significant damage. The shoes had no signs of damage, but the box is jus... See more

Company replied

Rated 5 out of 5 stars

I appreciate that StockX received the initial product and was able to verify it didnt meet standards and provided me the same pair from another seller at the original cost I paid. Even tho the process... See more

Company replied

Rated 5 out of 5 stars

Found only here, unavailable everywhere else tried. At an excellent price, and albeit a fortnight wait, here they are: asparkling, tactile and snoggable - my NB fantastic Alpine Woodland UK 8, and... See more


Company details

  1. Online marketplace
  2. Collectibles Shop
  3. Electronics store
  4. Shoe shop
  5. Vintage Clothing Shop

About StockX

Written by the company

Welcome to the official Trustpilot x StockX page. We appreciate your reviews of our products and services - let us know how we can do better.

How It Works

We strive to be the Marketplace of Current Culture.

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, shoes, apparel, electronics, collectibles, trading cards, and accessories, now including used sneakers, vintage fashion, and more, for customers in the United States.

Shop With Confidence

Every item in our Verified Marketplace goes through our proprietary, multi-step verification process, or comes directly from a StockX Verified Seller who has met StockX’s rigorous standards for condition, safety, and security. On the Listings Marketplace, every seller has verified their identity, and StockX verification is available for purchase on eligible items. Every purchase on the Verified, Listings, and Live Marketplace is backed by our Buyer Promise.

Learn more about Our Process process here.

The Power's In Your Hands

Buying on StockX

We don’t determine the price, you do. As a live marketplace, StockX empowers you to Make an Offer or Buy Now at real-time prices that reflect the current demand.

Shop Now

Selling on StockX

Whether you’re looking to make quick cash or start a reselling business, we have the tools to help you succeed.

What's Else Are People Saying?

"The approach solves a longstanding problem of high-end peer-to-peer trading: trust." - The Wall Street Journal

StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. The disruptive model affords unparalleled access and transparency powered by real-time data empowering buyers and sellers to determine and transact based on fair market value.

Read more about StockX
.

Questions?

Learn more and chat with an agent in our Help Center.

Our Buyer Promise

Shop with confidence

At StockX, our mission is to provide a safe and secure experience for buying and selling the world’s most coveted items of current culture. Since our inception, over 35M+ products have passed our rigorous verification process. Our goal, as it always has been, is for customers to access the most sought after products without the fear of receiving incorrect or inauthentic goods.

Learn more about our Buyer Promise here.


Contact info

  • 1046 Woodward Ave, 48226, Detroit, United States

  • stockx.com

4.2

Great

TrustScore 4 out of 5

279k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

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4.2

All reviews

(279,477)

66,371 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

One order the sneakers are faulty an…

One order the sneakers are faulty an they got me to send a 100 pics an at th end of it all i got was a 20USD coupon an i paid heaps for this particular so you expect them to be perfect but no they said they still passed th nike approval whoch is rubbish nike replace straight away if theres a small defect or refund you if your not happy stockX offered for me to sell them om there site no sellers fees an it would have been at a loss an then your giving somebody else something thatz not perfect which is'nt right i took th coupon an another order which i paid alot for had NO TISUSSE PAPER INTH BOX NOR INSIDE TH SHOES I hav'nt bought from stockX since i still got the coupon an i used to buy lots weekly inth 2 an half weeks i hav'nt bought of bought 13 pairs of nikes else where

5 August 2026
Rated 2 out of 5 stars

Asian apparel...beware

Be really careful of sizing if you're ordering anything that might have to do with Asian sizing. Stockx is NOT good at verifying if something is US or Asian sizing, and Asian sizing is always one-two sizes bigger (Asian M = US S).

If you get stuck like I did, they won't refund you the entire amount. They'll deduct shipping because the argument is that they sent you the correct size.

18 August 2026
Rated 4 out of 5 stars

Lightly used, not new, but in great shape.

Shoe arrived in lightly used condition, not new condition. It had been worn and there was dirt on the bottoms and some rock inbetween the spaces on the soles. That being said, I will accept it as a very nearly new shoe and drive on for the price I paid for it and what I am using it for. Sellers really need to be better. A little light cleaning and I probably would not have known since the shoe was in great condition otherwise. It’s the principle, honesty really matters for online transactions to work right. In the end, I am still happy with the shoe.

17 August 2026

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