Stratum Clinics Reviews 

70
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 31 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for being extremely friendly, knowledgeable, professional, and caring, making interactions pleasant and reassuring. People felt listened to, comfortable, and confident in achieving healthy, manageable skin with the expertise and guidance provided. The service is often described as excellent, with many appreciating the successful outcomes of their procedures and the overall high standard of care received. However, some customers also noted concerns regarding significant delays in receiving biopsy results, with one instance taking eight weeks, and issues with appointment keeping.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as professional, polite, and... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with how everything was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found Stratum Clinic Cheltenham has an easy booking system, courteous and professional staff who treated me with respect. The doctors I have seen have all reassured me and given me hope when I have... See more

Rated 5 out of 5 stars

I have had microneedling and laser hair removal done and can honestly say I would never go anywhere else now. Beth is absolutely amazing, professional, friendly and supportive! The results I’ve had fr... See more

Rated 5 out of 5 stars

The staff at Stratum Clinic Wimbledon were very caring, understanding and patient and answered my questions with friendliness and consideration. Dr Ven Samarasinghe's work was incredible. Hardly le... See more

Rated 5 out of 5 stars

Was offered an appointment within a couple of days. Felt very comfortable with Dr Katie who undertook cryotherapy. I used this clinic five years ago for the same procedure by Dr Hudson Peacock and wa... See more


Company details

  1. Skin care clinic

Written by the company

Our goal is to provide you with dermatological diagnosis and treatment of the highest quality. We provide expert care for all skin related problems, as well as professional advice on maintaining and improving skin health and appearance. We offer specialist Dermatological, Aesthetic and Laser Treatments. Our team of consultants and practitioners are experts in their chosen speciality areas.


Contact info

4.1

Great

TrustScore 4 out of 5

70 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.1

All reviews

(70)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great team

Don’t be put off by the ground floor entrance. The clinic is tastefully decorated & furnished & has a good feel to it. I was recently referred to this clinic via Bupa. I was seen within 48 hours. I found my consultant, Dr Keegan, understanding, knowledgeable & sympathetic. I was booked in for a minor procedure less than a week later. Everything was explained to me. On the day I was attended to by my consultant & a nurse. I found them both to be professional, polite & strive to make procedure as comfortable as possible. I was given complete instructions on wound care & booked to come back in 10 days to have the stitches removed. 48 hours after leaving I received an email asking how I was & if i was happy with how the wound was healing so far. My stitches were removed by the same attending nurse, Amelia. She was lovely. My biopsy results took 3 weeks. The consultant telephoned with the results (benign). I was very pleased with how everything was dealt with,

10 June 2026
Unprompted review
Rated 1 out of 5 stars

Late appointment cancellations

I'm sure they would be great if I could get an appointment - I had my Saturday appointment cancelled twice at short notice, and the only alternative they could offer was a month away. Which isn't great if you are concerned about melanoma. Will be finding an alternative clinic who keep their appointments....

3 July 2026
Unprompted review
Rated 1 out of 5 stars

New Oxford Clinic Wootton Skin Tag

Referring to the new Oxford Clinic in Wootton nr Oxford.
Took my wife today for a twenty minute consultancy appointment for skin tag assessment. The consultation lasted 4 minutes for which I paid a known standard fee of £315. To be told she needed to book another short appointment to have one removed for an additional £575! Followed by a further £275 to be analysed! This is something which could have been carried out in a few minutes during the initial consultation.
This is not payment for a procedure it is extortion! Needless to say we will not proceed - fortunately there are more cost effective solutions nearby rather than £1165! A while ago it was possible for a GP to freeze or surgically remove a tag in seconds! I had used Stratum prior to this but not again!

1 June 2026
Unprompted review
Rated 5 out of 5 stars

If you want results this is where to go

I have had microneedling and laser hair removal done and can honestly say I would never go anywhere else now. Beth is absolutely amazing, professional, friendly and supportive! The results I’ve had from these treatments have far exceeded expectations and results from having done elsewhere in the past. Everyone I’ve interacted with at Stratum Cheltenham are super friendly and lovely! It’s an extremely well managed clinic in my opinion!

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Dr Eke and her assistant Ali were both…

Dr Eke and her assistant Ali were both very pleasant and friendly, and put me at ease straight away during my mole removal.

Everything went smoothly, the biopsy report came back quickly, and Ali gave me a follow-up call about a week later to check everything was okay — a really nice touch.

Also, as someone who absolutely hates needles (in case anyone else reading this is the same), Dr Eke administered probably the best injections I’ve ever had for the anaesthetic - barely knew I’d had them done!

10/10 for all services provided, and thanks Dr Eke and Ali! 🙏

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Canterbury Skin and Laser Clinic

Helpful, efficient and kind. Easy and straightforward to make a booking and not too far to walk from Canterbury Bus station. I went for a mole check, all done very efficiently and politely.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

A friendly and Professional team

Everything went very well for me.
The staff were welcoming and helpful. My procedure was successful and I was very happy with Mr Perkins surgery.
I can also say I enjoyed passing time with fellow patients.

21 October 2025
Unprompted review
Rated 1 out of 5 stars

Avoid - Very poor aftercare guidance and post…

Very poor aftercare guidance and post op care which meant no support and contact possible during an issue that arose, combined with poor stitching resulted in very a messy scar.

Attempted calling multiple times. Finally spoke to someone with a medical background which was again no help, and then there was no follow up.

Would not recommend.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

I had been diagnosed with a BCC on my…

I had been diagnosed with a BCC on my nose. The NHS system meant that I would be waiting well in excess of 12 months to have it removed by MOH's surgery. We identified Dr William Perkins at Oxford as a specialist in this field and arranged a private consultation in November 2025. He advised that he could complete the sugery before Xmas at Stratum Clinic , Oxford . Following this , I booked for surgery to be completed by Dr Perkins at Stratum Clinics. The venue was very clean and well equipped. The facilities are excellent. The staff were very polite and helpful at all times and assisted Dr Perkins in giving me excellent care during my procedure.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing clinic ⭐️⭐️⭐️

I came here as a necessity for a mole check up - I would like to say the reception staff was very polite, very straightforward and easy to make a booking, and when I called because I needed more information, the next day they called me back immediately and helped me out, listened to my concerns and explained the situation. Now I have a surgery appointment in a week and I am just content on how fast they booked me in. This situation has been very stressful for me and I really appreciate their support and work. It's very clean, very quiet inside, you have privacy to state your needs, they are kind and respectful, they are certainly professionals and I highly recommend this clinic for your dermatological needs! ⭐️⭐️⭐️⭐️⭐️

19 November 2025
Unprompted review

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