The Beauty AcademyReviews 

530
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 251 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being motivating, encouraging, and making them feel comfortable and at home. The service provided is frequently described as amazing, with many highlighting the tutors' patience, knowledge, and passion for teaching. Reviewers appreciate the well-organized and informative courses, which foster confidence and provide valuable skills for their careers. The quality of the courses and the overall user experience are consistently rated as excellent, with many expressing intentions to return for further training. However, some people mentioned that while the courses were great, they wished for more practice time for certain procedures, acknowledging time constraints.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, knowledge, and... See more

User experience

People report positive experiences with user experience, often highlighting the fantastic and amazing... See more

Service

Consumers find service to be positive, with many reviewers expressing delight and satisfaction with various... See more

Quality

Customers had positive experiences with quality, consistently praising the courses as great, brilliant, and... See more

Product

Users describe positive interactions with the product, with many finding the setup good and appreciating that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Feeling Home with Kerry! I have done my Sweedush Massage and I just love coming back as Kerry is simply lovely and I look forward to the deep tissue and nail course with her in January! I highly recc... See more

Rated 5 out of 5 stars

My name is Paula scanlon and my training eyebrow,tinting,laminating and shaping which I was taught by my tutor kerry who look's like a goth girl.😁was amazing funny she couldn't help enough I thoughly... See more

Rated 5 out of 5 stars

Today I had my HD brows course and as my tutors i had Kerry and Chris. They are amazing tutors that work so well together and that makes us students learn even more. Learning with one great tutor I ha... See more

Rated 5 out of 5 stars

I had an amazing experience with Kerry when I signed up to do the one day basic waxing course. As soon as I walked into the room she made us all feel so confortable as if it was our place. I would def... See more


Company details

  1. Education Centre
  2. Beauty therapy college
  3. Educational institution
  4. Massage school
  5. Training Centre
  6. Training school

Written by the company

Providing training since 1990, The Beauty Academy is the UK’s leading private beauty training provider. We invest in our centres & staff to provide the best! We are VTCT Approved Training Providers. Courses are ABT & IPHM Accredited providing recognised qualifications. We have 6 centres nationwide, as our permanent & exclusive training Academies. We do not operate from salon back rooms, hotels or conference suites! Our friendly tutors are all fully qualified Beauty Therapists & Educators, with vast experience. Courses are non-brand specific, so you’re not tied to expensive products brands once qualified. Our expert in-house Support Team are all practicing Beauty Therapists with the skills & knowledge to support you through your studies & beyond. We keep group sizes small (typically 4-12 students). We provide all products & tools at the centre for your training, unlike many providers that push sales of ‘compulsory’ expensive kits. No models are needed to attend. Most courses are beginner friendly, with advanced courses for professionals also available. Book with complete confidence that you will receive the highest standard of training to be industry ready!


Contact info

4.9

Excellent

TrustScore 5 out of 5

530 reviews

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1-star

No history of asking for reviews

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4.9

All reviews

(530)

248 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazinh course

What an amazing course! Kerry was a brilliant teacher. She was so knowledgeable and showed us step by step each part of the Indian head massage process which we then took turns carrying out with our partner. A very kinaesthetic atmosphere. The classroom atmosphere was friendly, chatty and very relaxed so we all felt comfortable to learn.

She also had lots of hints and tips which she shared with us about starting up a new business and wholesalers, insurance, furniture and lots of other useful information.

I have been on 8 other courses with the beauty academy (Swedish body massage, waxing, intimate waxing, manicure, pedicure, facials, day make up and evening make up). I will use them for any other courses I complete for my business. They are a brilliant company, and Chris and Kerry are fantastic tutors. Thank you!
Lauren

9 June 2026
Unprompted review
Rated 5 out of 5 stars

LASH LIFT & TINT

LASH LIFT & TINT - I did the course on Saturday and it was amazing. the teacher Gill was fantastic and so nice. So excited to start my new career

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience!

Having completed one course with Anjula last week, and on another today. I am so glad I booked with The Beauty Academy Birmingham! Anj is fantastic at teaching and has so much knowledge & experience. Classes are very welcoming and I don't feel rushed at all. Excited to complete my other courses that I have booked 🥰

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic 2 days with Kerry…

Absolutely fantastic 2 days with Kerry at London Bridge, covered Swedish massage & Indian head massage.
Kerry is a fantastic tutor and made everyone feel so comfortable and calm.
The course was informative and I will definitely be back for hot stones next!

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Nail course

I did a nail course with kerry , she was amazing , she could explain herself very well which made it easier to learn . she was patient with everyone and so kind and polite. definitely recommend.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

This is my second course

This is my second course. Kerry is so fun and informative. Loved every second of it. I plan on taking more courses in the future.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Today I took a massage course

Today I took a massage course, what a wonderful surprise,
With Lorraine as our teacher — patient, helpful, and wise.
She watched us closely as we learned each move and touch,
Correcting every little mistake that mattered so much.
Her guidance was clear, she supported us all the way,
Making learning feel easy and enjoyable all day.
I left feeling confident, inspired, and of course —
I’d happily recommend this fantastic course.

2 May 2026
Unprompted review
Rated 5 out of 5 stars

I had such a great experience training…

I had such a great experience training with Kerry at The Beauty Academy. From the moment I arrived, she made me feel comfortable and supported. Her teaching style is clear, patient, and very hands-on, which really helped me build confidence throughout the course.

1 May 2026
Unprompted review
The Beauty Academy logo

Reply from The Beauty Academy

Hi Dara,
Thank you for choosing to learn with us at our London Bridge Academy. It has been a pleasure having you learning with us!
I know Kerry really appreciates your feedback and lovely comments!
Wishing you the best of success with your beauty career. Our Support Team are always happy to help if any questions getting started in the industry! Hope to welcome you again soon for more courses! Many thanks!

Rated 5 out of 5 stars

10/10 training

Absolutely fantastic experience training with Kerry thank you for all of your help I’m now a fully qualified last tech!

1 May 2026
Unprompted review
The Beauty Academy logo

Reply from The Beauty Academy

Hi Tai,
Thank you so much for taking time to share your feedback.

We appreciate your review and you choosing to learn with us at our London Bridge Academy!

Wishing you the best of success with your exciting new career as a lash technician!
Hope to welcome you again soon! Many thanks!

Rated 5 out of 5 stars

5* Experience at the Newmarket training…

5* Experience at the Newmarket training school would totally recommend. Michelle the tutor instantly put all students at ease and was an exceptional teacher providing a wealth of knowledge and experience throughout the day. She was highly supportive, patient and provided full support to each and every student on the day. Michelle worked hard to build all students confidence and she left no stone unturned teaching us all aspects of the course but also talking in depth beyond the course and how we might move forward offering treatments and setting up a business. No question was too much for her to answer or share her knowledge and experience. The learning environment was well set out with everything we needed to complete all aspects of our course. The actual venue is easily accessible and is a quiet and peaceful place to study and learn. The web site and course booking process was simple and easy to use with great communication via your student portal. The course paperwork is thorough with lots of information on your chosen course plus a handy worksheet of information you will need to know for the day. I was pleasantly surprised how well designed a service this is and even happier to gain a new qualification.

24 April 2026
Unprompted review
The Beauty Academy logo

Reply from The Beauty Academy

Hi Tracey,
What a wonderful, thorough and very much appreciated review! I know our tutor Michelle will be so pleased to read your high praise for her teaching skill and methods. It has been a pleasure having you learn with us at our Newmarket Academy.

It is a beautiful location near Newmarket, certainly very peaceful and easy to reach so we are pleased to hear you've enjoyed your time with us!

Wishing you the greatest success in your new beauty career. We hope we may welcome you again in future with courses to further expand your beauty skills. Don't forget our Support Team are happy to help if any questions, just pop us an email any time! Many thanks!

Rated 5 out of 5 stars

Excellent day training with Kerry for…

Excellent day training with Kerry for make up. Really appreciate all the help and guidance we had throughout the day and really enjoyed the company of the group, friendly and welcoming atmosphere. Will definitely return for more classes :)

27 April 2026
Unprompted review
Rated 3 out of 5 stars

Lorraine was very rude when teaching…

Lorraine was very rude when teaching and I felt humiliated in front of the group. She needs to be a bit more patient with learners. However the course was good.

24 April 2025
Unprompted review
The Beauty Academy logo

Reply from The Beauty Academy

Hello,
We're sorry to read your feedback and that your learning experience fell below your expectations. I cannot locate you on our system from the details given here but we take all feedback very seriously so we are keen to establish what has happened and work with you to ensure you feel entirely confident moving forward with your treatment skills and new career plans.

Please kindly pop us a message at info@thebeautyacademy.org so we can investigate this for you and look to amicably resolve so you feel completely happy! Many thanks!

Rated 5 out of 5 stars

Excellent massage course

I had a really positive experience with this massage course. The content was clear, practical, and easy to follow, even for beginners. The instructor, Kerry was knowledgeable and supportive, creating a comfortable learning environment. I’ve gained valuable techniques and confidence that I can apply right away. Highly recommend it to anyone interested in learning massage skills!

23 April 2026
Unprompted review

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