The Hearing Clinic Reviews 

758
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and audiologists for being extremely professional, welcoming, and genuinely knowledgeable during every appointment. People appreciate the exceptionally thorough and comprehensive hearing assessments, noting that all diagnostic tests and procedures are carefully explained. Consumers also highlight the prompt scheduling and efficient service that consistently make every clinic visit comfortable and reassuring. Reviewers report that the prescribed hearing aids and ongoing professional support provide remarkable long-term benefits and noticeable hearing improvements. Visitors consistently emphasize that nothing is ever too much trouble for the team, ensuring total confidence.

What people talk about most

Staff

Reviewers mention positive feedback about staff, describing them as professional, approachable,... See more

Service

Consumers find service to be positive, highlighting thorough examinations and professional care. Reviewers... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how welcoming and... See more

Product

People report positive experiences with product, finding their hearing aids to be excellent and superior to... See more

Customer service

Customers had positive experiences with customer service, highlighting professional help, thorough... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I brought my nine year old to The Hearing Clinic as she has a history of hearing issues and surgeries, she has been fine for a couple of years but we've suspected the issues were back. Booking was eas... See more

Rated 5 out of 5 stars

Visited Milngavie Hearing Clinic today and once again it was a very positive experience. Monica was very professional and, knowledgeabl, she put me at ease immediately. Feel great knowing I was in... See more

Company replied

Rated 5 out of 5 stars

I got a quick appointment and the receptionist was very friendly and helpful. My consultation was with Amy who listened to all I had to say, answered all my questions, explained the tests I was going... See more

Rated 5 out of 5 stars

Excellent after service. Very knowledgeable, understanding, informative and nothing is too much trouble. Teaching how to use the app effectively, showing and demonstrating the app and maintenance of t... See more


Company details

  1. #5 of 20 best companies in Audiologist
  2. #2 of 6 best companies in Hearing aid repair service
  3. #6 of 12 best companies in Hearing Aid Shop

Written by the company

Specialist audiological services. Auditory Processing Disorder - assessment and management. Tinnitus Management. Discrete hearing aids.


Contact info

4.9

Excellent

TrustScore 5 out of 5

758 reviews

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4.9

All reviews

(758)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great environment

Great environment. Tricia explained everything and was very meticulous. Answered all my questions and explained my results. I look forward to getting my hearing aids and hopefully enables me to get involved with conversations with my fiends and family without background noise overtaking things.

19 August 2026
Rated 5 out of 5 stars

This clinic has a great reputation for good reason

A fantastic clinic - professional, approachable, knowledgable and reliable.

Everyone is friendly and helpful and I have been treated with respect, care and consideration on every visit.

The hearing aids prescribed have been perfect and every aspect of their use has been explained carefully. The ongoing aftercare is approached with the same amount of consideration and help.
I would recommend the hearing clinic at welwyn 100%

10 August 2026
Rated 5 out of 5 stars

Clarity at last

Following my earlier review I was immediately contacted by Bridget and invited for an immediate reassessment. Bridget completely retuned both hearing aids. We went through my grievances which satisfied me. I now find my hearing aids excellent.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent as always

Excellent as always. When I couldn’t get along with the new Starkey hearing aids they were quickly replaced with the updated version of my previous ones which are working well. It was really nice not to be made to feel guilty about requesting the exchange

5 August 2026
Rated 5 out of 5 stars

Very pleased and impressed

I got a quick appointment and the receptionist was very friendly and helpful. My consultation was with Amy who listened to all I had to say, answered all my questions, explained the tests I was going to have and gave me a clear description of her findings. I got a speedy report outlining everything which was also copied to my GP. I was very impressed and pleased that I had chosen this clinic. I now have a clear idea of my ear problems and what I need to do next.

25 July 2026
Rated 5 out of 5 stars

Extremely thorough

I brought my nine year old to The Hearing Clinic as she has a history of hearing issues and surgeries, she has been fine for a couple of years but we've suspected the issues were back. Booking was easy, the lady I spoke to couldn't have been more helpful. On the day both the person who checked us in and the person carrying out the hearing tests were great. They were really kind and reassuring to my daughter and the checks and tests were very thorough. I felt that we were in good hands. Sadly our suspicions were confirmed and our daughter's hearing issues have returned, but we left feeling informed and very clear on the results. I would not hesitate in recommending The Hearing Clinic to friends and family.

11 July 2026

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