The Private Clinic of Harley Street Reviews 

1,989
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and medical teams for being exceptionally friendly, professional, and reassuring throughout their surgical procedures and treatments. Consumers consistently note that the clinical outcomes are transformative and successful, leaving people feeling thoroughly supported from the initial consultations all the way through to final aftercare. Some reviewers were not happy with post-operative complications and experienced significant difficulties receiving adequate medical attention for their ongoing health concerns. Additionally, some people also noted frustrating problems with unexpected scheduling delays and inconsistent advice given by different members of the organization.

What people talk about most

Staff

Clients share positive opinions on staff, noting that the team is warm, friendly, and professional throughout... See more

Service

Users describe positive interactions with service, highlighting comprehensive consultations, attentive staff,... See more

Customer service

Customers report positive experiences with customer service, highlighting that teams are very supportive,... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the vast majority of their journey was... See more

Product

Customers consistently note positive experiences with product, expressing high satisfaction and appreciation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the moment I went to the Private Clinic I knew I was in safe hands. My surgeon Kavish Maheshwari was absolutely amazing, the confidence I felt before surgery was everything I hoped for. Surg... See more

Company replied

Rated 5 out of 5 stars

So happy with my 'new' foot! Bunion Removal. Quite a remarkable experience. Guided through the process smoothly from my initial phone call of enquiry to after care. Some discomfort, awkwardness and... See more

Company replied

Rated 5 out of 5 stars

My wife found The Private Clinic for me when my varicose veins became worse. My first visit was with my surgeon Mr Kyriakides who scanned my legs and explained clearly what the problem was and the tre... See more

Company replied

Rated 5 out of 5 stars

I've had bunion and hammer toe removal done on both feet by Mr Bianchi. The procedures were well explained in the pre assessment, I could choose the date of surgery. The surgery itself was fine, the l... See more

Company replied


Company details

  1. #13 of 16 best companies in Plastic surgery clinic
  2. #45 of 65 best companies in Cosmetics Industry
  3. #3 of 4 best companies in Laser hair removal service
  4. #3 of 4 best companies in Medical spa
  5. #15 of 17 best companies in Private hospital
  6. #45 of 62 best companies in Skin care clinic

About The Private Clinic of Harley Street

Written by the company

The Private Clinic was established on Harley Street in 1983 and we have since grown into one of the most reputable Cosmetic treatment providers in the UK. With clinics nationwide, we are specialists in Liposuction, Hair Transplants, Cosmetic Surgery, Skin Treatments, Bunion Removal, Varicose Vein Removal and Anti-Ageing for Men and Women, offering our patients the most reputable and sought after Doctors and Surgeons in their fields. Patient satisfaction is our greatest reward, and patient safety is at the core of everything we do. Get in Touch Book a Consultation Call Instagram

The Private Clinic - Specialists in Cosmetic Treatments & Plastic Surgery

Written by the company

Patient satisfaction is our greatest reward
Patient safety is at the core of everything we do
Consistently delivering the highest quality of service and care

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.6

All reviews

(1,989)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely amazing staff

Absolutely amazing staff! Mr Kavish Maheshwari Who did my surgery was so lovely and explained everything to me very clearly.
Wanda is so very helpful and if i needed anything she was always happy to help.
Would definitely recommend

25 August 2026
Rated 5 out of 5 stars

So grateful to Dr Rochira and the…

So grateful to Dr Rochira and the Private Clinic! I had a rather complicated breast surgery and he did such an amazing job! I’m very happy with my results. I highly recommend him. He really listens to what you say and what you want to achieve. He is also very personable and professional. He’s the best!

19 May 2026
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Trish,

Thank you so much for your lovely review. We’re delighted to hear that you had such a positive experience with Dr Rochira and the team, and most importantly, that you’re so happy with your results. We wish you all the very best with your continued recovery.

Kind regards,
The Private Clinic

Rated 4 out of 5 stars

Really a 4.7* review - would recommend

Absolutely recommend – with a few areas for improvement

I had my breast augmentation with Professor Sandip Hindocha, with my pre- and post-operative appointments in Northampton and my surgery in London.

Firstly, I genuinely cannot recommend Professor Hindocha enough.

I researched and met with a number of surgeons before making my decision, and from my first consultation with him I knew he was the right surgeon for me. He was considerate, respectful, incredibly thorough and patient with every question I had (including all the silly ones!). Most importantly, he made me feel comfortable, reassured and safe.

He really listened to what I wanted rather than telling me what I should want, and we worked through the options together. Of all the consultations I had, his was by far the most comprehensive.

The Northampton team were also fantastic, and the vast majority of my overall experience was genuinely 5★.

So why 4★ overall?

Unfortunately, the hospital experience on the day of surgery didn't quite match the standard of everything else.

The surgical team themselves were brilliant, but at points the experience felt quite overwhelming. There seemed to be a constant stream of people coming in and out, and I didn't really get a moment to myself to settle before surgery.

I also wasn't particularly impressed with one of the nurses who collected me. We were unable to get into the main hospital area for around five minutes while he repeatedly tried the bells, which didn't exactly inspire confidence on what was already quite a nerve-racking day.

There was also an issue with the food options available. Nothing suitable was offered that I actually wanted to eat, and I ultimately brought my own food rather than the hospital finding an alternative. Given the amount of money being spent on private surgery, I did expect a little more care around things like this. Professor Hindocha himself was actually very unhappy when he later found out about it.

I want to stress that these issues related 1 nurse specifically and the hospital reception team who looked and acted like they would rather be anywhere else – the majority of the team were absolutely wonderful.

The post-op calls were also a really lovely and unexpected touch (even if I'm terrible at answering numbers I don't recognise 😂).

Most importantly, I am SO happy with my results. My augmentation is exactly what I wanted, I felt listened to throughout the process, and I would 100% choose Professor Hindocha again.

Overall, probably 95% of my experience was exceptional. I just couldn't quite give the whole experience 5★ because, when you're spending thousands of pounds on private surgery, I think it's reasonable to expect the experience on the day to match the exceptionally high standard of the surgeon and the rest of the team.

4 June 2026
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Anna,

Thank you for taking the time to share such detailed and thoughtful feedback. We are delighted to hear how positive your experience was with Professor Hindocha and our Northampton team, and most importantly, that you are so happy with your results.

We are genuinely sorry, however, that your experience on the day of surgery did not reflect the same high standard of care you received throughout the rest of your journey. We completely understand how important it is to feel comfortable, reassured and looked after on what can already be an emotional and nerve-racking day, and we are very sorry that aspects of your experience left you feeling otherwise.

Please be assured that we have taken your comments seriously and shared them with the relevant teams for review. We are grateful for your openness and constructive feedback, as it helps us identify where we can improve the experience we provide for our patients.

Thank you again for your kind words and recommendation. We wish you all the very best with your continued recovery.

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

I’m absolutely thrilled with the…

I’m absolutely thrilled with the results of my tummy tuck and, because I was so happy with the outcome, I returned to Mr William van Niekerk for a small breast reduction and uplift.

I’ve just been on my first holiday in 23 years wearing a bikini, which says it all! I feel so much more confident and really couldn’t be happier with the results.

Thank you, Mr van Niekerk, for giving me that confidence back.

19 August 2026
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Tara,

Thank you for taking the time to share your experience at The Private Clinic. We are delighted to hear how pleased you are with your results and the positive impact they have had on your confidence.

Your kind words about Mr William van Niekerk are greatly appreciated, and we will be sure to pass them on to him. We wish you all the very best with your continued recovery.

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

The best experience, highly recommend

From the moment I went to the Private Clinic I knew I was in safe hands.
My surgeon Kavish Maheshwari was absolutely amazing, the confidence I felt before surgery was everything I hoped for.
Surgery day I felt so comfortable & looked after & I’ve had the best experience I could have the whole way, I’m so pleased with the results… life changing!
Cannot thank everyone at the Private Clinic enough but especially Kavish & Wanda

15 June 2026
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Reply from The Private Clinic of Harley Street

Dear Mr Hutchins,

Thank you for taking the time to share your experience at The Private Clinic. We are delighted to hear that you felt comfortable and well cared for throughout your journey, and most importantly, that you are so pleased with your results. Your kind words about Kavish and Wanda are greatly appreciated, and we wish you all the very best with your continued recovery.

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Satisfied, good experience

Overall i would recommend the Private Clinic of Harley Street. After doing research in relation to my procedure i found their prices were reasonable and factoring in the facilities they offer and the expert doctors why would you go anywhere esle. The care post op was great too, the out of hours on call nurse facility was very useful.
My procudure was with Dr Comins, he and Sofia could not have done a better job!

23 July 2026
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Lndn,

We are so pleased to hear about your positive experience with us, especially regarding the reasonable pricing, excellent facilities, and expert care you received. It's wonderful to know our post-operative support and on-call nurse facility were helpful. We appreciate your kind words about the team.

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Great service :)

Great team - very supportive, helpful and informative. I was clear about my options, explained in enough detail when had questions. The entire experience couldn't have been better

11 June 2026
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Reply from The Private Clinic of Harley Street

Dear Thomas,

We're so happy to hear our team provided such a supportive and informative experience. We appreciate you sharing your positive feedback!

Kind regards,
The Private Clinic

Rated 4 out of 5 stars

I had a breast reduction my experience…

I had a breast reduction my experience from start to finish with Professor Sandeep was great. He’s a very nice man and I’m over the moon with the results. He’s done an absolutely fantastic job.

28 July 2026
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Mrs Hart,

We are so pleased to hear about your positive experience with your breast reduction journey at The Private Clinic. We are delighted that you are over the moon with the results and that our team provided such excellent care. Thank you for sharing your wonderful feedback!

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

I’m so happy with my new feet

I’m so happy with my new feet! They look 25 years younger, I’m buying lovely sandals! No pain and back in my regular exercise routine within 2 months. Mr B is very skilled, thank you!

5 May 2026
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Joanne,

We are so happy to hear about your excellent results with The Private Clinic and how much younger your feet look! It's wonderful that you're back to your routine pain-free. Thank you for sharing your positive experience.

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Great advice

Great advice. Experts really easy to talk to and discuss options. Not at all pushy and gave great options.
Really pleased with results

12 February 2026
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Faith,

We're so glad to hear you found our advice helpful and our experts easy to talk with. We appreciate your kind words and look forward to welcoming you back again soon.

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Amazing

Amazing! I have had several treatments here and every time the doctor, nurse and reception staff have all been amazing! I had the Body Balancer treatment recently and felt 5kg's lighter instantly. Will be back for more! I also had the BabyGlow treatment, Marie was very warm, friendly & professional and it didn't hurt. Results were subtle and naturally refreshing.

9 July 2026
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Jay,

We are so happy to hear about your wonderful experiences with our team and treatments! It's fantastic that you felt such positive results from the Body Balancer and enjoyed the BabyGLOW by Teoxane treatment with Marie. We truly appreciate your kind words and look forward to welcoming you back.

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

Amazing

After deciding to go ahead with something I have always wanted I’m so glad I went with The private clinic.
They are so understanding, caring, respectful and will go above and beyond. The Birmingham team made me feel so welcome even now when I go for my checks up after my surgery.
The surgeon Helena is amazing I’m so happy with the results I got she knew exactly what I wanted and she has definitely achieved that.
The hospital in London where I went to have the procedure was unavailable all the team working that day was amazing so helpful and friendly. Would 100% definitely recommend.

3 July 2026
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Reply from The Private Clinic of Harley Street

Dear Paige,

We are so pleased to hear about your wonderful experience with us. It's truly rewarding to know that our team in Birmingham and London made you feel so welcome and cared for throughout your journey, from your initial consultation to your post-surgery check-ups. We are especially delighted that you are happy with your results. Thank you for your kind words and for recommending us!

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

The private clinic was incredible…

The private clinic was incredible throughout my journey. They were always reponsive, professional and of the highest standard. After months of reseach, I would not go with another clinic. I was under the care of Mr Giuseppe who I cannot recommend enough! Look no further. Very happy. Thank you again.

27 April 2026
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Reply from The Private Clinic of Harley Street

Dear Leilah,

We are so pleased to hear of your wonderful experience and kind words. Thank you for your fantastic feedback and recommendation!

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

"Simply The Best!"

"Simply The Best!"
I have been a client of Marie Narsoomamode for over 10 years regarding all things Medical and Aesthetic Dermatology.

Marie is a highly accomplished seasoned veteran in her field.
Her depth of knowledge, professionalism and skill is second to none!

She listens, understands and treats all her clients with the best products and highest standards of practice, with genuine care, empathy, understanding and respect everytime.
She's simply the Best!

11 June 2026
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Saira,

We are so happy to hear about your wonderful 10-year experience with us! We truly appreciate your kind words about our team's professionalism and care. Thank you for your continued trust and loyalty.

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Perfect - All positive results!

I have no complaints. Professional, welcoming and honest! Ria Murch is an absolute asset to the Private Clinic Team.

I had the cool sculpt treatment on my lower and upper flank area. Throughout the initial process all my questions were answered honestly which was important, as being told what you wish to hear results in disappointment. Due to the curvature of my spine Ria explained that I may be left with a very slight crease. I was offered the choice to try the upper flank prior to the lower so I could assess which option worked best or complete both areas together. Ria offered this so I didn’t feel I would need to pay for two areas at once which may not be necessary. I decided to proceed with the two areas anyway - there was no pressure from Ria which is helpful to come to a decision.

My expectations as a result were realistic and reflective of the information provided. I’m completely satisfied with my results. Separately to my Cool Sculpt treatment Ria also recommended some excellent skin care (Obagi Medical) products for hyperpigmentation and I am astounded by the results.

Thank you so much Ria. I would certainly recommend the treatment and be back in the future for other treatments.

13 June 2026
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Heather,

We are so pleased to hear about your positive experience and satisfaction with your results. We truly appreciate your kind words and look forward to welcoming you back for future treatments!

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

I was impressed from the very start…

I was impressed from the very start with the Private Clinic of Harley Street - at the Northampton clinic and the London based hospital. For a reasonable initial consultation fee, I saw the surgeon on the first appointment in Northampton with an examination of the problem too - he was lovely (Professor Sandeep Hindocha). Once I had agreed to go ahead with the procedure, everything ran smoothly with the essential medical pre-checks carried out. There was no immediate rush to take the rest of the payment either... this was done much closer to the surgery date. My experience at the London hospital where the procedure was carried out was also very positive... a lovely, friendly and caring team... I was chatting and laughing with them through much of the procedure too!! I had regular aftercare phone calls for the first few days, so felt very looked after. All in all a great experience, great team, and great life changing results - thank you!

7 May 2026
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Reply from The Private Clinic of Harley Street

Dear Jennifer,

We are so pleased to hear about your positive experience with us, from your initial consultation to your aftercare. Your kind words about our team and the life-changing results mean a great deal to us. Thank you for sharing your wonderful feedback!

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Best experience during this journey

The staff are so kind and friendly, really helpful to put you at ease and relax you. I saw the same nurses and surgeon for my whole journey which made the whole process feel a lot more personal for me. One of the best decisions I’ve ever made in my life and I am over the moon with my results!

5 June 2026
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Reply from The Private Clinic of Harley Street

Dear Charlotte,

We're so glad to hear our team made your experience personal and comfortable. We appreciate your kind words and are thrilled you're happy with your results!

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

My experience with the Private Clinic…

My experience with the Private Clinic both in Northampton and London was excellent from the start. The staff were friendly, professional and attentive which helped me enormously leading up to and during my surgery. The follow up care couldn’t have been better.
I was delighted with the result of my operation and my surgeon, Professor Sandip Hindocha did an amazing job for me.
I wouldn’t hesitate to recommend the Private Clinic. Caroline in Northampton was so kind and helpful from my first phone call to her.

23 April 2026
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Karen,

We are so pleased to hear about your excellent experience with us, from your initial contact to your post-operative care. We are delighted that you are happy with your results and appreciate your kind words about our team. Thank you for recommending us!

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Highly recommend this clinic

Mr Bianchi came highly recommended to me by a relative who had recently been under his care. I was especially interested in how he performs the bunion and hammer toe surgery without the need for pins or wires and the fact you are mobile immediately. Three toes on my right foot required corrective surgery and Mr Bianchi explained the procedure beforehand so you fully understand what to expect. The surgery is performed in their private hospital in Fitzrovia and from start to finish, everything is first class. The staff put you at ease and Mr Bianchi is a lovely gentleman. The aftercare is excellent and I could not be more thrilled with my new, straightened toes! Thanks go to all the staff involved at the clinic and the hospital with a special mention to Mrs Fiona Casse, my patient advisor throughout who is the loveliest of ladies and super organised. She is always available to answer questions and I will definitely be returning to The Private Clinic to have my remaining foot sorted!

19 May 2026
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Simon,
Thank you so much for your wonderful feedback! We are pleased to hear about your positive experience with Mr Bianchi and our team at The Private Clinic. It's fantastic to know that you felt well-informed and cared for throughout your bunion and hammertoe surgery process, and we're delighted that you're happy with your results. A special thanks for highlighting Fiona's exceptional support—she truly is a gem, and we will share your feedback!

We look forward to welcoming you back soon
Kind Regards, The Private Clinic

Rated 5 out of 5 stars

After doing a lot of research

After doing a lot of research, I decided to go with Michael Mouzakis for my 4D lipo procedure, and I’m genuinely so happy with my experience. As a male, this was something I had wanted to do for years, so choosing the right surgeon was a really important decision for me.

Michael was not only a great surgeon, but also genuinely kind, professional, and reassuring throughout the whole process, which made me feel comfortable and confident from the start.

A big thank you as well to Kerry-Ann, who supported me all the way through and was always there to answer any questions or concerns I had.

I would genuinely recommend this clinic to anyone considering surgery.

20 February 2026
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear AS,

Thank you so much for your feedback! We're pleased to hear that you had such a positive experience with Michael and Kerry-Ann during your 4D lipo procedure. It's great to know that their professionalism and support made you feel comfortable and confident throughout the process. We truly appreciate your recommendation.

Kind Regards,
The Private Clinic

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