Emailed discount codes from Company didn’t work, so I used Contact Form to ask for help. Erin responded very quickly and gave me a personalised code I could use which worked. 4 stars not 5 because the... See more
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Company details
- #101 of 131 best companies in Cosmetics shop
- #167 of 214 best companies in Beauty product supplier
- #66 of 90 best companies in Beauty supply store
- #78 of 107 best companies in Hair product shop
- #206 of 276 best companies in Vitamin & Supplements Shop
Written by the company
Founded in 2018, UKLASH quickly became home to the UK’s #1 lash serum, powered by science-backed formulas that deliver visible results in as little as 25 days. What began with one cult product has since evolved into a global beauty brand trusted by millions worldwide, with a growing community of loyal customers, influencers, and celebrities alike. Today, the results speak for themselves, with one UKLASH serum sold every 20 seconds. Recognised by leading titles including Who What Wear, Cosmopolitan, and Marie Claire, UKLASH has built its reputation on high-performance formulas that deliver real, visible results while enhancing natural beauty, not covering it up. Never Stop Growing®.
Free Delivery & 100% Money-back Guarantee
Free worldwide delivery. No Results? You get your money-back!
Contact info
26 Farringdon St, EC4A 4AB, London, United Kingdom
- + 44 20 4600 0794
- contact@uklash.com
- uklash.com
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Replied to 88% of negative reviews
Typically replies within 2 weeks
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The serum is easy to use.It doesn’t…
The serum is easy to use.It doesn’t burn my eyes. I have been using the product one month only at night and I can already see a difference.
Efficient,easy and helpful staff.
Efficient,easy and helpful staff.
Excellent product that gives results.
The lash serum is amazing
The lash serum is amazing. My lashes have not been this length since I was a young woman. It's the BEST on the market. A product that actually works! Yahoo! The customer care is excellent. Thank you. Sheila C
Had to return bought products due to…
Had to return bought products due to health reasons. Erin went above and beyond to make the whole experience so easy. Erin was so empathetic with my circumstances and refunded me immediately. I am so delighted with the whole experience and would buy again as soon as I am able. Faultless transaction. Thank you Erin.
I use a lot of the products and I find…
I use a lot of the products and I find eye lash and. Hair. Products really good and try to use them every day to make a difference.
I love uklash products and am really…
I love uklash products and am really looking forward to trying the lash lift. But it still hasn’t arrived.
Absolute best lash serum there is
Absolute best lash serum there is! I have come across it when I’ve noticed one of my friends lashes all of the sudden grew a lot. I ordered it and within one or two months I saw the results on my own lashes! I since then never stopped using it and not used any other lash serum. I used to have a complex with how small my eyelashes were however now they are so so big that everyone around notices it. I have since started using it not got one lash extension again.
Quick delivery
Quick delivery. Innovative product (lash lift gel) which works well. Will continue to use.
Lash lift gel
The lash lift gel is as described and makes my lashes appear as though they had just been lifted.
Order comes quickly.
Order comes quickly.
I have been using the eyelash serum for about 2yrs. It really helps to restore lash length and product lasts a couple months if used as directed.
Do not buy from here
Honestly - do not buy from here. They sent me the wrong products for my sisters 16th birthday and I had to message to find out what was going on. They didn’t even say sorry when responding and LUCI had the cheek to ask me to leave a 5 star review! No compensation except 30% off next shop which I definitely will not be using as I will definitely not be shopping with them again. Customer service team - do better!
Good products that work
My goodness what a fantastic company…
My goodness what a fantastic company uklash is I had to cancel my subscription due to financial reasons and the response I received from Erin was so lovely and very caring, the instructions were very clear about a return and I felt that Erin went beyond to help so much and nothing was to much trouble thank you so much it’s lovely to deal with a real person
Delivery query, quickly resolved
I contacted UK Lash with a query and Luci resolved this very swiftly. I love their products too, and delivery is quick. Definitely recommend.
Have a subscription with UK Lash and…
Have a subscription with UK Lash and it’s very easy to change the items, pause etc if necessary.
There’s an email a few days before it’s due to remind you too.
Love the products. The eyelash serum has definitely helped grow my lashes over time.
Helpful staff
Helpful staff. Great products. Queries solved. Very happy. Tell all about products
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