Perfect earbuds as described. Sound quality is not perfect and they do fsll into the outer ear sometimes and turn themselves off. I have found with the BOGOF deal, if you have the 2 sets of earbuds co... See more
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Review summary
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Based on these reviews
Ordering was pretty easy. Shipping took a while and the product page doesn’t really set any expectations as to when your purchase will ship. As far as the product goes, listening to music is GREAT!... See more
Company replied
Started a little choppy with no instructions on how to change your preference on language that should be included in the directions I had to search and reach out in the community for someone tell me h... See more
Company replied
I love these little earbuds! I have smaller ear canals and most earbuds would hurt at least one of my ears; not the VionB. The screen in the case showing the charging and percentage of charge is a gre... See more
Company replied
Company details
Written by the company
VionB designs premium tech and everyday accessories made for real life. From home entertainment and audio to lifestyle tech, we create intuitive, well-designed products that seamlessly fit into daily life. Our focus is on usability, durability, and clean design — without unnecessary complexity. We ship worldwide and provide responsive customer support, clear warranties, and a customer-first approach built on transparency and trust. Life, upgraded. Tech for real life.
Contact info
254 Chapman Rd, Ste 208 #10558, 19702, Newark, United States
- +1 (302) 947-5315
- support@vionb.com
- vionb.com
4.1
Great
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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They don’t cancel the noise like they…
They don’t cancel the noise like they marketed ans when I tried to return two days after I got them, there was no reply to my emails. I sent four. I finally went to my credit card company to try to get a refund. And customer support number says to leave a message. It’s ridiculous!
13 April 2026
Unprompted review
Reply from VionB
Thank you for sharing your experience, and we’re truly sorry for this situation.
What you’ve described does not reflect the level of service we aim to provide, especially regarding support and follow-up on your request.
We’ve just sent you a request for more information so we can access your case and assist you as quickly as possible. Our team is here to find a solution and make things right for you.
Emma, VionB Team
I love these earbuds but after a couple…
I love these earbuds but after a couple hours my ears hurt just like the other earbuds.
20 April 2026
Unprompted review
Reply from VionB
Thank you so much for your honest feedback.
We’re really glad to hear that you love the earbuds, but we’re sorry to learn that you’re experiencing discomfort after a few hours of use. Comfort can vary depending on ear shape, and sometimes there’s a short adjustment period.
We recommend slightly adjusting the fit or taking short breaks to improve comfort. If needed, our team is always here to help you find the best solution.
Emma, VionB Team
So far so good
So far so good. They definitely fit my ears better than any buds i have had before! I can sleep with them on which is what I use them for the most. The sound quality could be better and I wish the battery charge would last the night! But for what i want them for they are working out well!
14 April 2026
Unprompted review
Reply from VionB
Thank you so much for your detailed feedback!
We’re really glad to hear that the comfort and fit work well for you, especially for sleeping — that’s exactly what they were designed for.
We also appreciate your comments about the sound quality and battery life. Your feedback is incredibly valuable and helps us continue improving our products.
Thanks again for your trust.
Emma, VionB Team
Love the comfort
Love the comfort. Other ear buds don't seem to stay put, fall out too easy. Yours fit nicely and stay in place. Sound quality seems great as well
I'm happy with my purchase!
15 April 2026
Unprompted review
Reply from VionB
Thank you so much for your kind words! We're thrilled to hear that the fit and comfort made such a difference for you — that’s exactly what we designed them for. It’s also great to know you’re enjoying the sound quality. Your feedback truly means a lot to us!
Emma, VionB Team
The earbuds fit so nicely!
The earbuds fit so nicely!! I bought a pair for myself and my boyfriend, and we both love how low-key they are and the battery life!
13 April 2026
Unprompted review
Reply from VionB
Thank you so much for your lovely review! We’re thrilled to hear that you and your boyfriend are both enjoying the fit, discreet design, and battery life.
Your support truly means a lot to us — thanks again for choosing us!
Emma, VionB Team
FRAUDLENT COMPANY - DO NOT BUY
The description on Amazon is that the Visound DRIFT ear buds have "Environmental Noise Cancellation" and the side of the box it comes in states "Noise Isolation." Both are fraudulent claims confirmed by "Bea" from their company who states "the ViSound Drift earbuds are designed to help reduce background noise through a snug in ear fit, but they do not feature active noise canceling technology." The most that was offered was a "partial refund." I would rather they go out of business because they are literally a fly-by-night company that will be selling some other poorly made stuff under a different name soon enough.
17 April 2026
Unprompted review
Reply from VionB
Hi Gavin,
We’re really sorry to hear about your experience and appreciate you bringing this to our attention. This is definitely not the experience we want for our customers.
We’ve just sent you a request for more information so we can look into this properly and help resolve the issue as quickly as possible.
Thank you for your patience — we’ll do our best to make this right.
Emma, VionB Team
I absolutely love these ear buds
I absolutely love these ear buds. I have bought a 2nd time. Sound quality great, comfort is excellent! Stays in my ear. Does not hurt (from being to big) delivery was timely. Highly recommend
10 April 2026
Unprompted review
Reply from VionB
Thank you so much for your amazing review — it truly means a lot to us!
We’re really happy to hear you’re enjoying the sound quality and comfort, and that everything met your expectations. Thanks again for your support and for recommending us!
Emma, VionB Team
I would give them 0 stars if possible
I would give them 0 stars if possible. Minimal instructions, unable to change volume, poor sound quality and NO customer service while I am bombarded by numerous emails trying to get me to buy more of their trash products.
2 April 2026
Unprompted review
Reply from VionB
Hi, we’re really sorry to hear about your experience — this is not what we want for our customers.
A member of our customer support team will reach out to you shortly to assist you and make this right. We truly appreciate your patience while we work to resolve this.
Emma, VionB Team
I like it it’s lightweight and quite…
I like it it’s lightweight and quite comfortable into my ears, only I find that the sound is more lower but all in all i do love it
12 April 2026
Unprompted review
Reply from VionB
Thank you so much for your feedback! We’re really glad to hear you find them lightweight and comfortable.
If the volume feels a bit low, we recommend checking your device settings and ensuring the earbuds are properly fitted, as this can improve sound performance.
We truly appreciate your support and are happy you love them overall!
Emma, VionB Team
Great addition
Shipping took a little longer than expected, but everything arrived as expected. Was easy to set up, 2 min max. Now learning the carplay portion. Big, economical upgrade to a 99 4Runner.
17 April 2026
Unprompted review
Reply from VionB
Thank you so much for your review! We really appreciate your patience with the shipping and we’re glad everything arrived as expected.
It’s great to hear the setup was quick and easy, and we hope you continue enjoying the upgrade!
Emma, VionB Team
They are comfortable
They are comfortable, I wear them 1 at a time, so they last my whole shift. I'm not sure about the noise cancelation. And the touch is hard to operate, but I love them.
Thanks for the tips. I'm sure I'll figure it out
9 April 2026
Unprompted review
Reply from VionB
Thank you so much for your feedback! We’re really glad to hear you find them comfortable and that they last throughout your shift.
For the touch controls, we recommend using light, quick taps rather than pressing — for example:
• 1 tap to play/pause
• 2 taps to skip tracks
• Press and hold to adjust volume
It can take a little practice, but most users get used to it quickly.
As for noise, they use passive noise isolation to help reduce surrounding sounds.
If you need any help or tips, feel free to reach out — we’re always happy to assist!
Emma, VionB Team
I would rate this less than 1 start if…
I would rate this less than 1 start if it were possible. I ordered 4 earbuds on two seperate orders. The sound quality is terrible and they are uncomfortable. I have emailed vionb on four seperate occasions and called their customer line more than 10 times. No one answers. No one responds. I have no clue how to send these items back and get my refund as promised. Total scam.
Order number 135303
Order number 145266
17 April 2026
Unprompted review
Reply from VionB
Hi, we’re really sorry to hear about your experience. Unfortunately, we’re unable to locate your order with the information provided here. We’ve sent you a request for information — once you complete it, our team will be able to assist you further and resolve this as quickly as possible.
Emma, VionB Team
These are great for certian piecerings
These are great for certian piecerings! Very comfortable and easy to control the volume.
18 April 2026
Unprompted review
Reply from VionB
Thank you so much for your feedback! We’re glad to hear they work well with your piercings and that you find them comfortable and easy to use.
Emma, VionB Team
Love the, and so does daughter
I love that they don’t hurt after a while when they are in
27 March 2026
Unprompted review
Reply from VionB
Thank you so much for your kind review! We’re so happy to hear that both you and your daughter love them. Comfort is exactly what we aim for, so it means a lot!
Emma, VionB Team
Fit great & don’t fall out …
Love the fact I finally found ear buds tha fit my ears! Great sound & they keep their charge for a long time. They do not fall out when I’m running.
14 April 2026
Unprompted review
Reply from VionB
Thank you so much for your review! We’re really glad to hear the earbuds fit comfortably and stay secure, even while running. Enjoy the sound and long battery life.
Emma, VionB Team
Great Fit and Price
Perfect fit for small ears. Do not fall out when working or exercising. Sound and battery life is fine for the size and price. Easy to pair. The touch controls could be better- I can only wear one at work and that side does not pause and is easy to accidentally turn off. It more sense to have them only turn off when put back in the case. Overall, good product.
18 April 2026
Unprompted review
Reply from VionB
Thank you for such a thoughtful and detailed review — it’s genuinely appreciated.
We’re really glad to hear the fit works so well for smaller ears and that they stay secure, even during busy or active moments. That kind of reliability is exactly what makes them easy to trust day to day.
We also appreciate your note on the touch controls — feedback like this is incredibly valuable as we continue refining the experience to feel even more intuitive.
So glad they’re serving you well overall — and thank you again for taking the time to share your experience.
Emma, VionB Team
Great Earbuds for a great price!!
These are great earbuds....The sound on these are better than the few different kinds I have used...They are comfortable in my ear from laying on my side to watch tv or watching videos on my phone in bed...I got the buy 1 and get one....I love to have a back up pair....Thanks for a great product!!
15 April 2026
Unprompted review
Reply from VionB
Thank you so much for taking the time to share this — it truly means a lot.
We love hearing how seamlessly they fit into real moments like relaxing in bed or watching your favorite shows. That combination of comfort and sound quality is exactly what we set out to deliver.
And having a backup pair on hand… always a smart move.
So glad they’ve exceeded your expectations.
Emma, VionB Team
Love these headphones
Love these headphones, they stay in my ears & don’t feel uncomfortable
17 April 2026
Unprompted review
Reply from VionB
Thank you so much for your feedback!
Headphones that stay perfectly in place and feel so comfortable you forget them — that’s exactly the everyday experience we aim to create. So glad they’re working so well for you.
Emma, VionB Team
Drop Shipped, Low Quality, Poor Sound
I bought the 2 for 1 Facebook offer of 2 ViSound Earbuds from VionB.
The website advertised "FAST AUSTRALIAN DELIVERY" but they were dropshipped from China and took over 3 weeks to arrive. The case was unbranded unlike the photos on the website
They are very cheaply made with tinny, shrill unpleasant sound and no bass.
Both pairs regularly have one side or the other drop out or power down while playing music despite being fully charged.
None of thje advertised tap functions work.
If you want to try them more cheaply just Google SK26 Ear Buds and there are plenty of other suppliers at less than a 10th of the price.
They advertise 60 day trial but emails to arrange a return are not answered.
The stock AI reply below this review is meaningless. I had already 'reached out' to their support but they do not respond.
NOT Recommended
16 April 2026
Unprompted review
Reply from VionB
We’re sorry to hear about your experience and truly appreciate you taking the time to share your feedback. This is not the level of quality or service we aim to provide.
Regarding shipping, delivery times may vary depending on location and demand, but we understand how frustrating delays can be. As for the product concerns you mentioned, we would really like to investigate this further and make things right.
Please reach out to our support team with your order details so we can assist you directly and find a suitable solution.
Emma, VionB Team
Love my new Air Ultra Light Earbuds
Love my new Air Ultra Light Earbuds, I have small ears so never been able to wear most earbuds out there, but these are great under my helmet, or going to sleep at night listening to podcasts etc
17 April 2026
Unprompted review
Reply from VionB
Thank you so much for your amazing feedback! We’re thrilled to hear that the earbuds are a great fit for smaller ears and comfortable enough to use under a helmet or while sleeping.
It truly means a lot to us!
Emma, VionB Team
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