Excellent selection and fast delivery
Excellent selection and fast delivery. Customer support is truly helpful.All questions were resolved via email.
27 April 2026
Unprompted review
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Company details
Written by the company
Vicenç Piera SL es una empresa familiar especializada en Bellas Artes, dibujo, diseño y papelería artística, fundada en Barcelona en 1941. Desde hace más de 80 años acompañamos a artistas profesionales, estudiantes y aficionados, manteniendo una forma de trabajar basada en el conocimiento del producto, el trato cercano y la confianza. A lo largo de tres generaciones hemos ampliado y adaptado nuestro catálogo sin perder nuestra esencia. Ofrecemos una amplia variedad de material artístico, desde primeras marcas reconocidas internacionalmente hasta alternativas de buena calidad a precios competitivos, pensadas para todo tipo de técnicas y presupuestos. Uno de nuestros principales valores diferenciales es la posibilidad de adquirir productos sueltos, sin necesidad de comprar cajas completas, una opción muy valorada por artistas y talleres y poco habitual en grandes plataformas de venta online. Contamos con varias tiendas físicas y con nuestra tienda online, vpiera.com, desde donde ofrecemos más de 40.000 artículos con servicio de envío diario. Nuestro equipo está formado por personal especializado que asesora de forma honesta y profesional, ayudando a cada cliente a encontrar el material más adecuado para sus proyectos creativos. Nuestra misión sigue siendo la misma desde 1941: que a ningún artista le falte material, asesoramiento ni apoyo para crear con libertad.
Contact info
Spain
- vpiera.com
3.1
Average
32 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Terrible Inventory Management and Phone…
Terrible Inventory Management and Phone Service
Very disappointing experience.
Poor Stock Management: I was notified that an item was unavailable twelve days after placing the order. The website does not reflect actual stock levels. If the item is out of stock, it should not be sold. The unavailability notification was unacceptably late.
Deficient Customer Service: When contacting them by phone, the service was abrupt, unpleasant, and unprofessional. The attitude of the staff at the main store was regrettable.
Resolution (Positive Point): Following my complaint, a full refund for the order has been confirmed.
I strongly recommend that the company urgently review its stock processes and provide training to its telephone staff. Online efficiency is worthless without good management and professional human interaction.
11 December 2025
Unprompted review
AVOID
Never had any dealings with this company and they shouldn't have my details, but they have somehow got my email address and are bombarding me with phishing emails about Tesco Clubcard scams.
5 April 2023
Unprompted review
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