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wed2b Reviews 

3,605
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,665 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for being exceptionally patient, attentive, and helpful during appointments, making everyone feel completely comfortable. Consumers easily discover their perfect wedding gowns thanks to wonderful guidance, expert advice, and genuinely welcoming store atmospheres. However, some people mentioned receiving unexpected extra items or experiencing issues with store packaging and exchange policies. A few shoppers also felt rushed during their visits or encountered challenges when trying to resolve post-purchase concerns. Reviewers noted that having clear communication and quieter appointments would have improved their overall satisfaction.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing them as extremely helpful, patient, and... See more

Product

Reviewers mention positive feedback about product, expressing overwhelming satisfaction with the stunning... See more

User experience

Customers consistently note positive experiences with user_experience, highlighting that staff members are... See more

Service

Reviewers highlight positive aspects of service, describing staff as helpful, friendly, and attentive... See more

Customer service

Users describe positive interactions with customer_service, noting that staff are patient, attentive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A better experience than I could’ve ever imagined! After a terrible situation with a previous boutique, I went in not feeling super hopeful and stressed with the lack of time before my wedding. Howeve... See more

Company replied

Rated 5 out of 5 stars

Absolutely loved the experience, all the ladies who worked there were so lovely and welcoming. The girl who did my consultation was amazing unfortunately can’t remember her name but deserves so much c... See more

Company replied

Rated 5 out of 5 stars

Staff at Norwich branch today looked after and guided me beautifully through the while project. Sophie listened to my wishes and brought me through some beautiful gowns. Her expertise and knowledge of... See more

Company replied

Rated 5 out of 5 stars

Sophie was amazing, extremely patient and settled me as I was quite nervous. I explained what I was thinking and within 2 dresses I had found the 1! The store is very spacious and cool and such a b... See more

Company replied


Company details

  1. #5 of 14 best companies in Bridal shop
  2. #13 of 27 best companies in Boutique
  3. #7 of 20 best companies in Wedding Shop

About wed2b

Written by the company

We believe every bride deserves to look stunning and feel special on their wedding day - regardless of budget. With 1000's of designer wedding dresses all priced £599 - £1199, friendly expert Bridal Consultants, and 60 stores across the UK and Europe, there is a reason we are so highly rated by our beautiful brides.

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Our fabrics, construction, detailing and finishes are second to none.

The major change to tradition that wed2b offers is to enable brides to take their dress home the very same day they find ‘the one’. There’s no waiting for long order times, hoping the dress arrives as perfectly as you remember it for the big day. All our dresses are designed in limited edition quantities and are sold off the peg. So, you really can visit today and get married tomorrow!

Why choose wed2b

Written by the company

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

Contact info

Promotion box for wed2b

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day

4.8

Excellent

TrustScore 5 out of 5

4k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(3,605)

3,059 reviews in the last 12 months

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Rated 5 out of 5 stars

I highly recommend this store

I highly recommend this store. There is a wide variety of styles, and the staff make you feel comfortable from the moment you walk in. I had a wonderful experience. Anna was patient and very helpful, answering all my questions and offering advice while remaining respectful of my preferences.

22 August 2026
Unprompted review
Rated 5 out of 5 stars

I hadn’t been wedding dress shopping…

I hadn’t been wedding dress shopping before, the lady who I had Marissa was extremely kind and helpful, she made some decisions for me about different dresses and listened to what I liked and disliked about each dress, she then went on the hunt to find some other dresses that she thought I would like. I would highly recommend getting your wedding dress from this shop. The ladies are so lovely, especially Marissa! X

22 August 2026
Rated 5 out of 5 stars

From the start our bridal expert Beth…

From the start our bridal expert Beth was friendly, made me feel very comfortable and helped me in making my difficult decision ! I loved how she gave her honest opinions and she made the experience unforgettable! Thank you !

22 August 2026
Rated 5 out of 5 stars

Amazing service from the minute we…

Amazing service from the minute we stepped into the store, a big thank you to Ruby from the Gateshead store who was so patient with me, a lovely young lady who made me feel comfortable in every dress I tried until I found the one 😊

22 August 2026
Unprompted review
Rated 5 out of 5 stars

Amazing...

I had an amazing experience i had a beautiful consultan Storm in the norwich store today it i said yes to the dress on 2nd dress i tried on i would recommend this place

22 August 2026
Unprompted review
Rated 5 out of 5 stars

Harriet was absolutely fantastic

Harriet was absolutely fantastic. She knew exactly what I was looking for straight away and nothing was too much trouble at all. Thank you so much, I thoroughly enjoyed my morning!

22 August 2026
Rated 5 out of 5 stars

Izzy form Gateshead was amazing made me…

Izzy form Gateshead was amazing made me feel so comfortable and so lovely throughout full of visit

22 August 2026
Unprompted review
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

My experience today was nothing short…

My experience today was nothing short of amazing! Georgie made me feel so comfortable from the get go, talking through the whole process and taking time to know what I did and didn’t like.

She made me feel at ease and I found my dress after only three try ons! She is amazing a real asset to wed2B. Thank you Georgie from the Gateshead store!

22 August 2026
Unprompted review
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Reply from wed2b

Thank you so much Bethan, your recommendation is wonderful and we’re so pleased that Georgie and our Gateshead team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 5 out of 5 stars

Nothing short of amazing

Had my appointment with Machala, she was so knowledgeable, friendly and gentle. I went in with some inspo pics of what I liked and she helped me find the perfect dress that I absolutely adore! Nothing was too much to ask, she spent so much time paying attention to details and trying different accessories to make it perfect for me!! All the staff were so friendly, such a warm and welcoming environment. Would definitely recommend

21 August 2026
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Holly from Gateshead was fabulous

Holly from Gateshead was fabulous. Very informative and kind. She made my experience brilliant and brought some lovely dresses for me to try on.
I left with my perfect dress.

Thanks to everyone at the Gateshead store

22 August 2026
Unprompted review
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Reply from wed2b

Thank you so much for your wonderful recommendation. Holly and our Gateshead team will be so happy to hear your kind words! Best wishes, wed2b

Rated 5 out of 5 stars

Georgie, Gateshead

Georgie was absolutely incredible. Understood my feelings of anxiety and worry for having my dress cancelled from another store at short notice. Made me feel relaxed and comfortable, knew what ideas I had in mind and found me a perfect dress where I feel really special in and I’m really excited to wear. Thank you xxxx

22 August 2026
Unprompted review
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Wed 2 B Gateshead- Georgie

Georgie was absolutely amazing in finding my dress at the Gateshead store. She let me try as many dresses as needed and quickly found my bridal niche and was so fantastic. I can’t recommend enough. Thank you so much!

22 August 2026
Unprompted review
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Perfection!

I was quite nervous about picking out the right dress and Fatemeh was absolutely brilliant, her knowledge of products and expertise in styles that would suit me, to just the friendly conversations that really helped my nerves in picking the right dress! Thank you so much Fatemeh!

21 August 2026
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Kassidy and the other girls were so…

Kassidy and the other girls were so lovely and helped me to find the perfect dress and answered all the questions I had as well

21 August 2026
Unprompted review
wed2b logo

Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Amazing staff and an amazing dress

After walking in I was greeted by such friendly welcoming staff, Lia was so kind and really took the time to understand who I was as a person and gave me the opportunity to try on and made me feel incredibly comfortable. After visiting other stores where I didn't have the same expierence I truly appreciated Lia's personal touches and knowledge of dresses to help give me informed decisions about my wedding dress, even when I needed to customise and add on straps I was given local Tailors who would be able to help me get my dream dress.

13 August 2026
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Amazing does come near!

I was so unsure of what I wanted in my wedding dress but from the initial meet and greet to engaging with my amazing bridal consultant Gabrielle it was such a pleasurable experience. Gabrielle’s suggestions were excellent she listened to my needs and blew me away with her knowledge, professionalism and friendliness and made me feel really special.
Thank you all at the Cardiff Store for making my experience such a perfect one

19 August 2026
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

I had the most amazing experience at…

I had the most amazing experience at the Wed2be shop in Swansea on the 1st of August, I can not remember the girls names sadly but they were absolutely amazing when myself, my daughter, mum and aunty came in to store, they were so helpful as a first time bride and first time shopping for a dress I couldn’t have asked for anything better for my experience, I ended up saying yes to the dress my first time trying them on! They helped me find the most amazing dress one that fit like a glove with barely any adjustments needed. Those two girls made my experience such a special experience and I will never forget that day. Thank you so much lovely girls, this job is meant to be for you both!

1 August 2026
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Wedding dress experience

We made welcome as soon as we walked through the door. My stylist was so lovely and listened to everything that I was looking for. I said yes to this gorgeous guest and I can’t thank Wed2B enough for the amazing experience

20 August 2026
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

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