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wed2b Reviews 

3,323
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 2,437 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and patience, making the dress selection process comfortable and enjoyable. Many found the product selection beautiful and diverse, enabling them to find their dream dress with ease. The overall service and user experience are frequently described as relaxed, stress-free, and truly special. However, some customers noted staff being dismissive or rude, particularly managers or in specific locations. A few felt pressured to buy additional items or received misleading advice on sizing and accessories, leading to unexpected alteration costs or product mismatches. Others encountered issues with product availability or quality, such as defective dresses.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, kindness, and... See more

Product

Consumers find the product to be positive, with many expressing delight in finding their dream dress, often... See more

User experience

Users describe positive interactions with user experience, with many customers feeling relaxed, comfortable,... See more

Service

Customers had positive experiences with service, with many reviewers describing their visits as wonderful and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I visited your Middlesbrough store on Fri 10th July with my best friend and daughter to look for a wedding dress and had already travelled to York that morning with no success- I felt welcomed the mi... See more

Company replied

Rated 5 out of 5 stars

I had the most amazing experience finding my wedding dress from Wed2B Hull! From the moment I walked in, Tara made me feel so welcome, comfortable, and special.. There was none of those pushy sales... See more

Company replied

Rated 5 out of 5 stars

The ladies were fantastic really helped me discover the style based off my likes and dislikes from different dresses and I’ve walked away with my perfect dress. Would have benefited from some refreshm... See more

Company replied

Rated 5 out of 5 stars

I went in having quite few ideas of what I would like for our special day, we were straight away welcomed by a member of staff and once we were all checked in Tara became our main assistant. She was v... See more

Company replied


Company details

  1. #3 of 11 best companies in Bridal shop
  2. #14 of 26 best companies in Boutique
  3. #5 of 20 best companies in Wedding Shop

About wed2b

Written by the company

We believe every bride deserves to look stunning and feel special on their wedding day - regardless of budget. With 1000's of designer wedding dresses all priced £599 - £1199, friendly expert Bridal Consultants, and 60 stores across the UK and Europe, there is a reason we are so highly rated by our beautiful brides.

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Our fabrics, construction, detailing and finishes are second to none.

The major change to tradition that wed2b offers is to enable brides to take their dress home the very same day they find ‘the one’. There’s no waiting for long order times, hoping the dress arrives as perfectly as you remember it for the big day. All our dresses are designed in limited edition quantities and are sold off the peg. So, you really can visit today and get married tomorrow!

Why choose wed2b

Written by the company

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

Contact info

Promotion box for wed2b

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day

4.8

Excellent

TrustScore 5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(3,323)

2,786 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a great experience at Wed2b today…

I had a great experience at Wed2b today with Fatima. (I hope that’s how I spell her name). There was no pressure to buy anything extra. She understood exactly what I wanted and was just absolutely lovely. Highly recommend. There is so many nice dresses to choose from and such a lovely relaxed environment.

19 July 2026
Rated 5 out of 5 stars

Amazing experience

Olivia was so lovely! I was so nervous and as soon as we got there she made me feel comfortable and relaxed and she helped me find my perfect dress so thank you so much Olivia 🥰

19 July 2026
Rated 5 out of 5 stars

Thank you so much Grace for helping me find my dress!

When I walked through the doors at wed2be stoke, I was welcomed with such a wonderful smile and warmth.
Grace was amazing. She was so patient, and gave me time to look around. I told her what I had in mind and she was really helpful with advice. I chose different styles and tried all of them on, to make sure it was the right dress and I never felt rushed. From beginning to end, Grace helped me to work out which style worked for me, she listened and advised. I couldnt be more grateful to all the staff today. Thank you for helping me find my dress! I 100% recommend wed2be stoke. What an amazing experience!

19 July 2026
Rated 5 out of 5 stars

Amazing!!!

Amazing!!!! I bought my dress from there and the ladies were so so helpful 💕💕💕💕 Would recommend them to anyone! Thank you for all your help ladies 💕

11 July 2026
Rated 5 out of 5 stars

Wow!!!!

Wow! Visited the Bromley store. What a friendly store. We entered and Eloise just got the ‘vibe’. We had plenty of time to roam the dresses and with the help of the team we picked our top 4. The first dress was the one!

Shout out to Tahlia and Eloise for being so welcoming and making me feel stunning!

19 July 2026
Rated 5 out of 5 stars

Amazing experience

I went to the Stoke store today and was assisted by Julia. I was a little apprehensive before hand, being an older bride and not much body confidence, but I should not have worried. Julia made the whole experience amazing, immediately putting me at ease, and guiding me through the different options. I found my perfect dress (nothing at all like I envisaged). Julia is a credit to the store.

19 July 2026
Rated 5 out of 5 stars

Superb experience!

I was very nervous about trying on wedding dresses at my age (nearly 50). How wrong I was! The team are welcoming and put you at ease as soon as you arrive. I got an appointment the same day and had Sophie as my Consultant and wow she was AMAZING! I felt completely at ease in her company and trusted her choices completely which was well placed as she found me my perfect wedding dress! She listened to the bits I didn't like and the parts I loved and with this in mind went to find my dream dress!! On a side note (as it's all about me and my new fabulous dress!) Sophie then went on to find my sister her bridesmaid dress and accessories so we both walked away very happy. The store's Manager and Sophie's assistant were all fabulous and so accommodating. All the staff members I met were friendly and warm and they are all a credit to this business. If you want to feel special and listened to then this is the store for you!

18 July 2026
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. We are so pleased to hear that you and your sister had a magical time in store. We wish you the very best with the rest of your wedding planning. Best wishes, wed2b

Rated 5 out of 5 stars

Bridesmaid dress…

Bought bridesmaids dress from wed2be Solihull. Staff were welcoming, friendly and very helpful!
There was no pressure to buy! Atmosphere was very relaxed and nothing felt like too much trouble. Highly recommend!

18 July 2026
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Reply from wed2b

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

Diya was incredibly helpful

Diya was incredibly helpful, and so knowledgeable about the gowns she was showing.
She listened to what I wanted but also applied her own ideas, and I ended up choosing a completely different dress to what I thought!

18 July 2026
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Wonderful atmosphere!

Wonderful atmosphere coming into the Hull Wed2be store and colleagues always say hello once we enter. The lady who served me was very kind and efficient when I was collecting my bridesmaid dresses, ensuring that they were perfect to take away.

18 July 2026
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Very friendly pleasant staff

Very friendly pleasant staff, with great advice and tips. Not pushy, very much let you lead to what you want and have in mind . I found the perfect dress, My experience was very enjoyable.

18 July 2026
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Reply from wed2b

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, the store team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Lena was incredible! Amazing store experience xx

Lena was incredible - it was my first time trying on wedding dresses, she really took the time to listen to what I wanted, what I did and didn’t like, didn’t make me feel silly or second guess. It was such a wonderful experience and it made it so easy to fall in love and say yes to the dress!! Thank you so much Lena, made a day I was nervous for be a lifelong memory for my mum and myself! xx

18 July 2026
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Reply from wed2b

Thank you for sharing this incredible review with us. We are so pleased to hear that you and your mum had a magical time in store. We wish you the very best with the rest of your wedding planning. Best wishes, wed2b

Rated 5 out of 5 stars

I had an amazing experience in wed2b…

I had an amazing experience in wed2b ashford and Kirsty made me feel so comfortable and listened to all of my needs and wants. All of the staff at the store are lovely and very welcoming. I would highly recommend!

18 July 2026
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Reply from wed2b

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

Today I went to the wed2b store in…

Today I went to the wed2b store in swansea and had the most amazing and magical experience! Daisy, Tiarna and kacey was honestly amazing, they calmed my nerves down being the first time trying on wedding dresses. They knew exactly what I was looking for and found my dream dress, they were so patient, kind and overall so supportive through my experience! The continuous compliments really made me feel relaxed and helped me make the most amazing decision! There was lots of laughter, smiles and crying when finding the dress thanks to these amazing women! Couldn’t recommend anywhere better than this store! Kacey for your first day you really made my experience so fun! you have such a bright future ahead in wed2b! Thank you so much ladies!!! Xx

18 July 2026
Unprompted review
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Reply from wed2b

Thank you for sharing this incredible review with us. We are so pleased to hear that you had a magical time in store. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Great customer service

I went into the Wed2b at the Forge today , and was quite anxious about trying on wedding dresses being a older bride and wanting something plain and simple and age appropriate yet still wanted to feel like a bride D’arcy was amazing and listened to my concerns and what I wanted she found me the perfect dress ,1st time accompanied with a lace balero to make it very classy looking , can’t praise D’arcy enough for her time and effort she put into helping me find my perfect wedding dress

18 July 2026
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Reply from wed2b

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

I had a great experience finding my wedding dress!

I had a great experience finding my dream dress with betsy! She was very understanding and made the whole experience wonderful! Thank you betsy for helping me find my dream wedding dress!! ❤️
Love courtney

18 July 2026
Unprompted review
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Sally was amazing

Sally was amazing - totally engaged and invested in what we were looking for.

18 July 2026
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Reply from wed2b

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Amazing and knowledgable ladies!

Sophie and Olivia! What amazing ladies! I can’t thank you both enough for your friendliness, warmth and expertise! I felt so comfortable and welcomed while trying on dresses with you. You knew exactly what you were trying about and very in tune with what I would like and dislike. Getting me my PERFECT wedding dress!
Only request would be to have some bottles of water available as we were all very thirsty.

18 July 2026
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Reply from wed2b

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Karla was just amazing

Karla was just amazing. We laughed, my mums cried and most importantly I said yes to my dress! None of that would of happened without Karla xx

18 July 2026
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Reply from wed2b

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, Karla and the store team will be so excited to read this 😊 Best wishes, wed2b

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