Recently move house. We have order several appliance all delivered on time. We received a great deal of help in store with choosing a suitable appliance at a good price. Beyond the call of duty se... See more
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Although we were allocated a slot towards the end of the day our delivery crew were cheerful and very helpful. The installation of the appliance was not straightforward but after some thoughtful probl... See more
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Super helpful team, as usual. Rory assisted me with the quotes for what I needed on this occasion. Even trying to locate what I was looking for with the help of the area manager. He went above and be... See more
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WE NEEDED A NEW COOKER AND THEY WERE HONEST ABOUT WHAT MODELS HAD MORE COMPLAINTS. THEY TOOK THE OLD COOKER AWAY! MY SON ORDERED A NEW WASHING OLD ONE TAKEN AWAY AND NEW ONE INSTALLED AND TESTED☺️WE... See more
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Company details
- #16 of 136 best companies in Appliance shop
- #1 of 10 best companies in Appliances customer service
- #6 of 70 best companies in Electronics Company
- #28 of 191 best companies in Electronics store
- #3 of 36 best companies in Shop
- #10 of 49 best companies in TV shop
About Wellingtons Home Electrical
Written by the company
Wellingtons Electrical is an independent electrical retailer serving Kent and South East London since
1898 with showrooms in Erith and Bromley. Whether you visit us in-store or shop online, you'll enjoy expert advice, outstanding customer service and a carefully selected range of premium electrical appliances from the world's leading brands.
From washing machines, fridge freezers and ovens to TVs, vacuum cleaners, coffee machines and kitchen taps, we stock trusted brands including AEG, Bosch, Miele, NEFF, Siemens, Samsung, Sony, Shark, Dyson, Quooker, Rangemaster, Liebherr, Smeg and many more.
Showrooms
Visit our Erith or Bromley showroom to explore our products in person and speak to our knowledgeable team. With decades of combined experience, we're here to help you choose the right appliance for your home and answer any questions along the way.
Leading Brands
We offer an extensive range of kitchen appliances, home entertainment, floorcare and small domestic appliances from some of the biggest names in the industry. Whether you're replacing a single appliance or planning a complete kitchen, you'll find quality products to suit every home.
Award-Winning Service
Outstanding customer service has always been at the heart of what we do. Thousands of five-star customer reviews reflect the care and attention we give every order, and our commitment has been recognised through multiple industry awards, including honours from the Electrical Retail Industry Awards (ERT), Innovative Electrical Retailing (IER) Awards and local Above and Beyond Bromley awards.
Expert Advice
Choosing the right appliance can be confusing, but our experienced sales team is here to help. Whether you visit a showroom, give us a call or use our website chat, we'll provide honest, practical advice to help you make the right decision.
Delivery & Installation
We deliver six days a week, with convenient delivery days and time slots to suit your schedule. Our own two-person delivery and installation team will carefully deliver large appliances to any room in your home, professionally install them where required, and can even remove and recycle your old appliance.
Customer Support
Our service doesn't end when you place your order. We'll contact you to arrange delivery, keep you updated throughout the process and remain on hand should you need any further advice or assistance. Whether by phone, in-store or through our online chat, our friendly team is always happy to help.
Why Shop with Wellingtons?
Over 127 years of trusted local service Thousands of five-star customer reviews Award-winning customer service Expert advice from experienced specialists Premium brands at competitive prices Six-day delivery with convenient time slots Professional in-house delivery and installation Two-person delivery to any room in your home Online shopping backed by real people ready to help
From washing machines, fridge freezers and ovens to TVs, vacuum cleaners, coffee machines and kitchen taps, we stock trusted brands including AEG, Bosch, Miele, NEFF, Siemens, Samsung, Sony, Shark, Dyson, Quooker, Rangemaster, Liebherr, Smeg and many more.
Showrooms
Visit our Erith or Bromley showroom to explore our products in person and speak to our knowledgeable team. With decades of combined experience, we're here to help you choose the right appliance for your home and answer any questions along the way.
Leading Brands
We offer an extensive range of kitchen appliances, home entertainment, floorcare and small domestic appliances from some of the biggest names in the industry. Whether you're replacing a single appliance or planning a complete kitchen, you'll find quality products to suit every home.
Award-Winning Service
Outstanding customer service has always been at the heart of what we do. Thousands of five-star customer reviews reflect the care and attention we give every order, and our commitment has been recognised through multiple industry awards, including honours from the Electrical Retail Industry Awards (ERT), Innovative Electrical Retailing (IER) Awards and local Above and Beyond Bromley awards.
Expert Advice
Choosing the right appliance can be confusing, but our experienced sales team is here to help. Whether you visit a showroom, give us a call or use our website chat, we'll provide honest, practical advice to help you make the right decision.
Delivery & Installation
We deliver six days a week, with convenient delivery days and time slots to suit your schedule. Our own two-person delivery and installation team will carefully deliver large appliances to any room in your home, professionally install them where required, and can even remove and recycle your old appliance.
Customer Support
Our service doesn't end when you place your order. We'll contact you to arrange delivery, keep you updated throughout the process and remain on hand should you need any further advice or assistance. Whether by phone, in-store or through our online chat, our friendly team is always happy to help.
Why Shop with Wellingtons?
Over 127 years of trusted local service Thousands of five-star customer reviews Award-winning customer service Expert advice from experienced specialists Premium brands at competitive prices Six-day delivery with convenient time slots Professional in-house delivery and installation Two-person delivery to any room in your home Online shopping backed by real people ready to help
Local Free Delivery
Written by the company
- We offer free delivery to selected UK locations and can often deliver within 24 hours of purchase
- Wellingtons Electrical has their own in-house delivery and installation team which means we can be more flexible and communicative with our customers, working around a time that is convenient for you.
- Over 127 years on the high street
- Our team of experts know their stuff! We've been helping families find the right appliances since 1898, that’s five generations of know-how, and counting.
- 5* Customer Service
- At Wellingtons, customer service isn't just something we talk about, it's what we're known for. With thousands of genuine 5-star reviews, our customers regularly praise our knowledgeable team, honest advice, reliable delivery and professional installation. From helping you choose the right appliance to delivering, installing and supporting you after your purchase, we're committed to making every step of your experience as easy and enjoyable as possible.
Price Match Promise
Wellingtons is pleased to offer an in-store only price match guarantee
We all love getting the best deals, and sometimes even saving a few pounds can make a huge difference. That's why we're committed to matching the price of any product you find cheaper elsewhere.
Contact info
210-214 Bexley Rd, DA8 3HD, Erith, United Kingdom
- 01322 344100
- erith@wellingtonselectrical.co.uk
- wellingtonshomeelectrical.co.uk
4.9
Excellent
3k reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Great !!!!!
20 July 2026
Reply from Wellingtons Home Electrical
Thank you for the great review. We really appreciate your feedback and are so pleased you had a positive experience with Wellingtons.
Reply from Wellingtons Home Electrical
Thank you for your lovely review. We’re pleased to hear our team got everything sorted quickly and efficiently, and left everything clean and tidy afterwards. Thank you for choosing Wellingtons.
Wellingtons delivered on time with…
Wellingtons delivered on time with friendly professional staff. The price was as good as anywhere else but included the delivery on a Saturday. Local company doing everything right.
25 July 2026
Reply from Wellingtons Home Electrical
Thank you for your lovely review. We’re really pleased you were happy with the price, Saturday delivery and the friendly service from our team. It means a lot to hear we’re doing things right as a local independent business. Thank you for choosing Wellingtons.
Excellent customer service
6 July 2026
Reply from Wellingtons Home Electrical
Thank you for your kind review. We’re delighted to hear you received excellent customer service from our team. We really appreciate you choosing Wellingtons and hope to help you again in the future.
Great price
Great price. Great service. Quick delivery. Lovely people to deal with. Thank you
17 July 2026
Reply from Wellingtons Home Electrical
Thank you for your lovely review. We’re so pleased you were happy with the price, service and speedy delivery. We really appreciate you choosing Wellingtons and hope we can help you again in the future.
Excellent buying and delivery…
Excellent buying and delivery experience. The young lads that delivered the fridge freezer and took the old one away were a credit to your company.
14 July 2026
Reply from Wellingtons Home Electrical
Thank you for your lovely review. We're so pleased to hear you had a great experience from purchase through to delivery. We'll make sure your kind comments are passed on to our delivery team. It's always wonderful to hear they're doing Wellingtons proud. Thank you for choosing us.
Good to shop locally and receive a…
Good to shop locally and receive a service from staff that care and go the extra mile
13 July 2026
Reply from Wellingtons Home Electrical
Thank you for your lovely review. As a local independent business, it means a lot to hear that you value the personal service our team provides. We really appreciate your support and look forward to helping you again in the future.
Good service
We received phone call from the driver giving his ETA. The tumble was unpacked, delivered, fitted & the old one taken away. All very quick & the guys were pleasant & polite.
9 July 2026
Reply from Wellingtons Home Electrical
Thank you for your lovely review. We're delighted to hear everything went smoothly, from the driver's update through to the delivery, installation and removal of your old tumble dryer. I'll be sure to pass your kind comments on to the team. We really appreciate your support and hope to help you again in the future.
Excellent installation of new appliance.
Although we were allocated a slot towards the end of the day our delivery crew were cheerful and very helpful. The installation of the appliance was not straightforward but after some thoughtful problem solving they managed to get everything in working order. A job well done. Thank you.
14 July 2026
Reply from Wellingtons Home Electrical
Thank you for taking the time to leave such a kind review. We're delighted to hear that our delivery and installation team provided such a positive experience. It's great to know they were able to overcome the challenges with the installation and get everything working perfectly. I'll make sure your comments are passed on to the team. Thank you for choosing Wellingtons Electrical, and we hope to be of assistance again in the future.
Promtly dealt with Q/recommendation and…
Promtly dealt with Q/recommendation and speedily supplied & fitted appliance
30 June 2026
Reply from Wellingtons Home Electrical
Thank you for your review. We're delighted to hear we could answer your questions, recommend the right appliance and arrange a prompt supply and installation. We really appreciate you choosing Wellingtons Electrical and hope to help you again in the future.
great customer service and response
3 July 2026
Reply from Wellingtons Home Electrical
Thank you for your kind words. We're delighted to hear you received great customer service and a prompt response. We really appreciate your feedback.
Small shops shouldn’t be ignored!
I’ve been using Wellingtons since becoming a homeowner in the mid seventies. Their prices are competitive, the service & delivery is second to none, and more importantly there is efficient aftercare when the unforeseen happens. That is why I will continue to use them!
1 July 2026
Reply from Wellingtons Home Electrical
Thank you for your wonderful review and for your loyal support over so many years. It means a great deal to us that you've continued to choose Wellingtons since becoming a homeowner. We're delighted to hear you value not only our competitive prices and delivery service, but also the aftercare we provide when it's needed most. Thank you for recommending independent retailers like us. We look forward to helping you for many more years to come.
From the day of identifying the…
From the day of identifying the appliance ordering and fitting it was seem less.
Very knowledgeable staff and politeness personified.
My third item in as many months and would highly recommend them.
24 June 2026
Reply from Wellingtons Home Electrical
Thank you for your fantastic review. We're delighted to hear everything went smoothly from choosing the right appliance through to ordering and installation. It's especially rewarding to know our team's knowledge and customer service made such a positive impression. Thank you for choosing Wellingtons for your third purchase in as many months and for your recommendation. We really appreciate your continued support and look forward to helping you again in the future.
We've just bought a new washing machine…
We've just bought a new washing machine and fridge freezer. We were delighted with the service in store, the information provided on the products and then the delivery of the goods. We thoroughly recommend this local store for service, quality, knowledgeability and price competitiveness.
22 June 2026
Unprompted review
Reply from Wellingtons Home Electrical
Thank you for your fantastic review. We're delighted to hear you were pleased with both your new washing machine and fridge freezer, and that our team provided helpful advice in store along with a smooth delivery experience. We really appreciate your recommendation and your kind words about our service, product knowledge and competitive prices. We hope you enjoy your new appliances and look forward to welcoming you back to Wellingtons in the future.
I ordered a washing machine online on…
I ordered a washing machine online on Saturday with only 20 minutes before closing. The price and guarantee were just as good as all the big name stores.
I received a call at about 5 o’clock the same day to confirm that delivery would be first thing Monday morning and to thank me for my custom.
The delivery guys were bang on time and couldn’t have been more helpful.
Support your local independent shops guys, I can’t recommend Wellingtons enough 👍🏻👍🏻
27 June 2026
Reply from Wellingtons Home Electrical
Thank you for taking the time to leave such a fantastic review. We're delighted to hear you had such a positive experience, from placing your online order just before closing to receiving your washing machine first thing on Monday morning. It's great to know our team kept you informed and that our delivery crew were punctual and helpful. We really appreciate your recommendation and your support for local independent businesses. Thank you for choosing Wellingtons, and we hope to help you again in the future.
From ordering my new fridge to…
From ordering my new fridge to installation it was handled professionally. When installing the fridge there were a few obstacles which were dealt with efficiently and with good humour. I highly recommend Wellingtons Home Electricals whom we use for all our electrical purchases. 26.6.2026.
26 June 2026
Reply from Wellingtons Home Electrical
Thank you for your wonderful review and for your continued support. We're delighted to hear that everything, from ordering your new fridge to the installation, was handled professionally. It's great to know our delivery team overcame the challenges efficiently while keeping a smile on their faces. We really appreciate your recommendation and are honoured to be your trusted choice for electrical appliances. We look forward to helping you again in the future.
Friendly support and quick delivery
Friendly support and quick delivery. Will definitely use again.
22 June 2026
Reply from Wellingtons Home Electrical
Thank you for your lovely review. We're so pleased to hear you found our team friendly and your delivery quick. Providing great service from start to finish is always our goal, so it's wonderful to know we'd earned your trust. We look forward to helping you again the next time you need a new appliance.
Very friendly& proffesional
WE NEEDED A NEW COOKER AND THEY WERE HONEST ABOUT WHAT MODELS HAD MORE COMPLAINTS. THEY TOOK THE OLD COOKER AWAY!
MY SON ORDERED A NEW WASHING OLD ONE TAKEN AWAY AND NEW ONE INSTALLED AND TESTED☺️WE ALWAYS USE WELLINGTONS THEY ARE RELIABLE AND GOOD CUSTOMER CARE SERVICE.
13 June 2026
Reply from Wellingtons Home Electrical
Thank you for your fantastic review and for your continued loyalty to Wellingtons. It means a great deal to us that you trust our team when choosing your appliances. We're pleased we could offer honest advice to help you find the right cooker, and that both your cooker and washing machine deliveries, installations and recycling went smoothly. We really appreciate your kind words about our customer care and look forward to helping you and your family again in the future.
Excellent service
It was easy to order a new washing machine online & I was able to choose the delivery day & am/pm delivery.
It was competitively priced & for an additional fee (£59) my old machine was disconnected & removed & the new one was installed. All waste packaging was also removed.
Communication from the staff in store (Erith) regarding my order & delivery was friendly & professional.
The guys that delivered & installed my machine were very polite, careful & helpful.
An excellent service all round. Thank you
22 June 2026
Reply from Wellingtons Home Electrical
Thank you for your wonderful review. We're delighted to hear that ordering online was straightforward and that you found our delivery and installation service so convenient. It's great to know our Erith team kept you informed throughout, and that our delivery and installation team provided the polite, careful and helpful service we pride ourselves on. We really appreciate your kind words and hope you enjoy your new washing machine for many years to come.
Excellent customer service
Excellent customer service. They are even holding the FF until our kitchen fitted needs it. Can’t ask for more than that. 10/10
15 June 2026
Reply from Wellingtons Home Electrical
Thank you for your fantastic review. We're so pleased to hear you received excellent customer service. We know how important timing is when you're having a new kitchen fitted, so we're happy we could safely hold onto your fridge freezer until you're ready for it. We really appreciate your kind words and your 10/10 recommendation, and we look forward to helping you again in the future.
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