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Company details

  1. Bathroom Supply Shop
  2. Building materials store
  3. Heating equipment supplier
  4. Plumbers' merchant
  5. Shower screen shop
  6. Tool shop

Written by the company

Established in 1900, William Wilson are one of Scotland’s leading suppliers of Plumbing, Heating and Bathroom supplies. With the acquisition of Highland Plumbing and Heating Supplies in Tain, William Wilson have a network of 22 branches, located across Scotland, each stocking plumbing, heating, bathroom and renewable products for trade customers. We have a passion to consistently provide a world class service to our customers as well as having the right products in the right place at the right time. In addition, William Wilson have a network of 18 bathroom showrooms throughout Scotland, each with eye catching displays to inspire all tastes and budgets. Every showroom provides customers with a one stop shop for all their new bathroom requirements along with sound, professional advice on how to create their dream bathroom. Each William Wilson showroom can provide a free computer aided bathroom design service. William Wilson are committed to supporting the governments drive to not only protect the environment, but also to conserve the earths dwindling supplies of fossil fuels - coal, gas and oil. For many years William Wilson have promoted, designed and supplied new technology in the heating industry. Products such as Solar Panels and Airsource Heatpumps are now commonly held within our stock profile. William Wilson are MCS accredited for the design of renewable energy heating systems.


Contact info


4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

An excellent service all round

An excellent service all round. A special mention has to go to Debi in the showroom who spent valuable time in guiding us through our choice of products, ensuring that our chosen items would work for us, and for keeping us so well informed throughout from ordering to delivery. You are a star, Debi - many thanks for all your expert help and assistance.

26 March 2026
Unprompted review
William Wilson logo

Reply from William Wilson

Hello Donald, thank you for such a positive review! Yes, Debi is a fabulous asset to us! We're very pleased you've taken the time to write and delighted we've been able to help you. Kind regards Dave Reid, Marketing Manager.

Rated 5 out of 5 stars

Great service

Great service, great staff who take the worry out of refurbishing a bathroom

25 March 2026
Unprompted review
William Wilson logo

Reply from William Wilson

Hi Frank, what a great review! Thank you. We have a strong team in Inverness and we're delighted to have been able to help you. Dave Reid, Marketing Manager.

Rated 5 out of 5 stars

Excellent Service.

Delivery to Helensburgh. Courteous and considerate delivery crew who ensured that the items delivered were placed in a safe area. Thank you.

24 February 2026
Unprompted review
William Wilson logo

Reply from William Wilson

Thank you very much for your 5 Star review. We are pleased we've been able to help you. Your comments will be passed on to our colleagues and to our senior management team.

Rated 5 out of 5 stars

I thankfully used William Wilson to…

I thankfully used William Wilson to help design, manage and source for my bathroom installation.

First impressions are everything and I wasn't disappointed.
Throughout the project Christine Hamilton was amazing. Making sure everything was looked at, considered and somehow stress free.
She has an excellent eye to detail, great for suggestions and as a guy it was very much appreciated.

Can't recommend her enough! 😊

J

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service from start to finish!

I ordered 2 bathrooms in July 2025 from Christine at William Wilson in Inverness. The process was excellent. Christine was a brilliant help in picking the bathrooms and ordering them. When it came to installation, Jason was fantastic at helping with the small bits and bobs that cropped up during the process. I would absolutely recommend them to anyone currently wondering where to buy their new bathrooms from. I am totally delighted with the end result.

13 November 2025
Unprompted review
William Wilson logo

Reply from William Wilson

Morning Lorna, what a fantastic review! Thank you so much for taking the time to reply. We are aware we have a very good team in Inverness and our Leadership Team will be made aware of your comments. Regards, Dave Reid Marketing Manager.

Rated 5 out of 5 stars

Customer Service *****

Support provided by Debbie from the initial enquiry, technical clarifications, delivery and after service was, and continues to be, exceptional.

2 September 2025
Unprompted review
William Wilson logo

Reply from William Wilson

Thank you for your five star review. We're absolutely delighted Debi was able to help you in such a comprehensive way! She is indeed one of our stars! Our senior management team will be informed of your comments. Kind regards, Dave Reid, Marketing Manager.

Rated 5 out of 5 stars

Help on hand for a big project

Supplying the sanitary and brassware for 3 en suite bathrooms, Jason, Christine and Debi have provided friendly, knowledgeable and sensible service and delivered what was ordered promptly. It’s made what could have been a hassle a pleasure and I look forward to it all being installed and in use.

7 June 2025
Unprompted review
William Wilson logo

Reply from William Wilson

Hi Sandra, three ensuite's would have been a daunting prospect! We're pleased to have lightened the load and taken some of the stress out of it for you! We have an excellent team in Inverness and we're delighted to have been able to help. Thanks for letting us know. Regards, Dave Reid, Marketing Manager.

Rated 5 out of 5 stars

Peter

Christine was very knowledgeable on the different products available, and was professional throughout the hole project.

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent value & service

Our fitter recommended we try William Wilson for our new en-suite. We had always believed them to be a bit on the expensive side so were reluctant. Couldn't have been more wrong. Saved over £1,000 from a local competitor, everything was ordered, came in on time, was delivered to the door all with no issues. The materials used are all excellent quality. Certainly have no qualms about recommending them.

3 April 2025
Unprompted review
William Wilson logo

Reply from William Wilson

Good Morning Don, Thank you very much for your 5 Star review on Trustpilot. We're delighted to have been able to help you with your new bathroom. We're especially pleased to learn we have been competitive in our pricing. We do try to offer quality products at competitive prices and we believe we can offer something for every one. Thank you for your review and our senior management will be advised of your comments. Regards Dave Reid, Marketing Manager.

Rated 5 out of 5 stars

Debi is fantastic

Debi is fantastic, full of knowledge and experience, she is excellent at her job, is kind and very friendly. The service was 5☆☆☆☆☆, i wouldnt go any where else. Inverness store.

12 February 2025
Unprompted review
William Wilson logo

Reply from William Wilson

Thank you so much for your fantastic review! We're thrilled to hear that you had such a great experience with Debi at our Inverness store. She truly is a star, and we’ll be sure to pass on your kind words. We appreciate your support and look forward to welcoming you back in the future!

Rated 5 out of 5 stars

Brilliant Thurso branch of William Wilson

Thurso branch of William Wilson were so helpful (Michael and James)
I found exactly the kitchen tap I wanted at an extremely good price

4 November 2024
Unprompted review
William Wilson logo

Reply from William Wilson

Hi Kate, Thank you for the 5 star review! I'll be sure to pass this on to Michael & James.

Rated 5 out of 5 stars

Professional service.

After an initial hiccup, the ordering and supply of my bathroom was dealt with quickly and professionally.
Very pleasant to deal with and Alan and Christine in Inverness went the extra mile.

19 March 2024
Unprompted review
William Wilson logo

Reply from William Wilson

Hi Fiona, thank you for the 5 star review. We are sorry you experienced a hiccup but delighted that it was resolved and that Alan & Christine went the extra mile. I'll be sure to pass this on to them!

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