Sold by Wonderbly
The information on this page is based solely on product reviews written by customers of Wonderbly via Trustpilot.
Brand: Wonderbly
MPN: our-first-fathers-day
I haven’t recieved my book
Reply from Wonderbly
Hello,
Thank you for reaching out to us on Trustpilot. We're sorry to hear that your parcel hasn't arrived yet!
We've replied to your email to help resolve this as quickly as possible. If you don’t see it in your inbox, please check your spam folder.
Thank you for your patience!
Best regards,
Your Wonderbly Team
This book is made with high-quality materials; the colors and format are lovely. The story is sweet, though perhaps offering more options to choose which story to produce would be good. Overall, however, it was a great experience.
The product never arrived.
Reply from Wonderbly
Hi Dayana,
We're terribly sorry about these postal delays to Colombia. We understand the frustration these delays may cause, especially this time of the year. So we've reached out to you and will be happy to help with this, as we'd never leave you empty-handed. We suggest checking your spam and promotions inboxes, as sometimes our emails land there. We reply to all messages in up to 24 hours, Monday to Friday. If it's been over 24 hours and you still haven't received a reply please let us know and our team will be happy to get in touch once again. Many thanks for your patience.
The Wonderbly Team
Everything was perfect
Loved it, amazing quality and looks exactly like the images.
AVOID THIS COMPANY I ordered a personalised Father’s Day book from Wonderbly after it was advertised as arriving before Father’s Day. It was for my husband’s very first Father’s Day from our five-month-old daughter, so it was a once-in-a-lifetime milestone. Despite placing my order in advance and receiving further Father’s Day marketing emails after ordering, the book wasn’t dispatched until the Friday before Father’s Day and didn’t arrive in time. As a result, I had nothing to give my husband on the day. Sad to say Wonderbly ruined fathers day for all of us.
Reply from Wonderbly
Thanks for taking the time to leave a review.
We're so sorry to hear your order didn't arrive on time. It was shipped in the expected timeframe but it seems to have been held up in the post.
One of our Customer Service Angels has responded to your email to provide a resolution and we are always happy to help.
Please do reach out again by email if you have any further concerns.
Best wishes,
The Wonderbly Team
Loved it. The best fathers day gift
Got this for my husband and teared up when we received it. Beautiful, good quality and quick delivery!
Made a wonderful Father’s Day gift to a first time dad.
Love this!
Its amazingly heartwarming
This was the perfect first Father’s Day gift. Made my husband cry tears of joy. Absolutely will recommend this !
My book didn’t arrive.I was given a refund.
Reply from Wonderbly
Hello,
Thank you for your review. We are so sorry for the frustrating experience you had with the postal service and that your book didn't arrive.
While we are glad your refund has been processed, we know how disappointing it is to miss out on your book. Thank you again for your patience and for sharing your feedback with us.
Kind regards,
The Wonderbly Team
Beautifully done. Material is great. Beautiful colors and storyline.
It's an amazing book 💖
Amazing. Loved the quality.
It’s the best gift ever which made my husband cry reading it. It’s perfect and I love how we can customize from pictures to words. Love it. Highly recommended ♥️♥️♥️
Amazing!!!
Amazing gifts
⭐️⭐️⭐️⭐️⭐️ perfection
