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Advance Financial Reviews 

14,310
•
TrustScore 4.5 out of 5

4.3

Money & Insurance
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Review summary

Created with AI, based on recent reviews

Considering 1,524 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff members for being exceptionally helpful, patient, and kind during the entire loan application process. People also find the overall service extremely fast, smooth, and very convenient for getting quick cash whenever they need financial assistance. Users appreciate the clear guidance and straightforward procedures provided by knowledgeable representatives. Some reviewers were not happy with the payment terms, mentioning that monthly repayment costs were unexpectedly high or quite unclear. A few customers also noted frustrating difficulties with bank account verification procedures or delays in receiving their funds.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing employees as kind, patient, and... See more

Customer service

Customers report widespread satisfaction and appreciation for customer service, highlighting the supportive... See more

Payment

Clients share ambiguous opinions on payment, with some consumers reporting fast funding and straightforward... See more

User experience

People report positive experiences with user_experience, highlighting a very simple, smooth, and... See more

Service

Consumers find satisfaction in the service, highlighting helpful staff and instant, quick processes.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was satisfied with my online loan application experience with the agent. The Advance Financial agent worked patiently with me to complete the information, and she answered all my questions without h... See more

Rated 5 out of 5 stars

Hello, thank you for reading my review. I think it is important to provide a clean and safe facility for both the employee and customer. Advance Financial provided this to a level where it... See more

Rated 5 out of 5 stars

The process was easy due to great directions. I appreciate the pace which allowed me to actually read the contract.

Rated 5 out of 5 stars

Mr Rob was very helpful! Quick and easy process! Took his time to get me more money than needed! He was very patient and helpful on the phone even tho we couldn’t get approved through the phone due to... See more

Company details

  1. Money & Insurance

About Advance Financial

Written by the company

Tennessee based, Advance Financial was founded in 1996. From its humble beginnings as a 3-store chain, the company has grown to include more than 70 locations throughout Tennessee. Advance Financial is a leading fintech company offering online line of credit and installment loans across the country.

Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

14k reviews

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4.3

All reviews

(14,310)

1,453 reviews in the last 12 months

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