Amart Furniture Reviews 

29,842
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 4,696 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, knowledgeable, and going above and beyond to assist them. Many people are very satisfied with the product quality, finding items to be well-made, durable, and offering good value. The delivery service is frequently highlighted as efficient and punctual, with drivers often described as polite and professional. However, some customers experienced issues with delivery, including delays, items arriving damaged, or being left unattended. A few other people also felt that customer service was unhelpful, dismissive, or lacked clear communication, particularly regarding product availability or delivery information.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, friendliness, and... See more

Product

People report positive experiences with product quality, often describing items as pristine, fantastic,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and prompt... See more

Service

Consumers find service to be positive, with many reporting great and exceptional experiences from start to... See more

Customer service

Customers consistently note positive experiences with customer service, often highlighting the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had such a great experience at Amart Midland! The staff were incredibly helpful, friendly and went above and beyond to make sure we were looked after. A special mention to Charlotte, the manager,... See more

Rated 5 out of 5 stars

Staff were very helpful from purchase last year to final pick up which kept getting delay due to our builders. I would notify staff of pickup delays and staff were very helpful with deferring pickup n... See more

Rated 5 out of 5 stars

From the moment I entered the store I was greeted by friendly staff. The staff were very knowledgeable and helpful. The payment process went smoothly and the delivery driver was punctual and careful w... See more

Rated 5 out of 5 stars

I have had a number of positive experiences with Amart. The product is good quality, made from good materials with good finishes. It lasts well. When in store the staff have been helpful, and the pric... See more



Company details

  1. Home Furniture Shop
  2. Bedding Shop
  3. Bedroom furniture shop
  4. Decoration and Interior Design Store
  5. Mattress Shop
  6. Outdoor furniture shop

About Amart Furniture

Written by the company

Amart has a huge range of furniture, great service & amazing value on indoor & outdoor furniture, bedding & homewares. Buy online at the lowest prices guaranteed!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

30k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(29,842)

4,456 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Purchasing a king bed

Firstly, I was able to see options online prior to going into the store which was great. Then once in store the staff were wonderful assisting me. Once my order was processed then came the delivery.
Every process was wonderful to receive the bed I was after. Highly recommend Amart.

6 August 2026
Rated 5 out of 5 stars

Fantastic

Everything about my ordering process was smooth and efficient. The beds I ordered are fantastic. Pick up was easy. The whole process has been great!

7 August 2026
Rated 5 out of 5 stars

The experience of having my item…

The experience of having my item delivered with Smart was so easy. I was given live tracking with the driver which meant I could do my little jobs knowing I had the time. The whole process was so easy and convenient.

7 August 2026
Rated 5 out of 5 stars

Great service and value

From purchase to delivery it was an easy path.
The app that informs you of delivery times is great and allows you to go about other tasks rather than having to wait for hours for the delivery. The delivery person’s were polite and efficient.
The chairs are quality so we are very happy.

6 August 2026
Rated 5 out of 5 stars

Happy Customer Service Experience

I'm really pleased with the armchairs I've just purchased.
Staff were great with my choice selection, and also the change of mind on my initial choice wasn't a problem.
As a senior purchaser it was definitely worth paying for the assembly and packaging removal on delivery.

6 August 2026

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